Amber tiles left $3000 worth of tiles on front medium strip and expeced us to manually carry them up a steep driveway
Amber tiles Albion (QLD). We ordered tiles via our builder for a bathroom then heard nothing from them about delivery scheduling.
This morning I receive a panicked call from my 16yo daughter as someone is aggressively pounding on our front door which she ignored as it sounded very aggressive and she was home alone. Shortly after my wife gets a voicemail from Amber tiles delivery driver saying they left the tiles on our medium strip out front of our house because there were cars in the driveway.
We had no warning that they were coming. I rang Amber Tiles and spoke to the Showroom manager - Andrew - and asked for the driver to comeback and move the tiles, after we move our cars, in response he chuckled and flat out said no. No amount of arguing would sway him. We now have over $3000 of tiles sitting on the curbside just waiting to be stolen. The boxes of tiles apparently weigh 30 kilos each and my wife and I are both in our 50s with bad backs. We live on a steep Incline, so not looking forward to lugging these up a hill tonight after work, assuming they haven't been stolen in the meantime. Avoid Amber Tiles at all costs. Very unprofessional!