A Perfect Nomad Bewertungen 

55
TrustScore 3 von 5

3,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered three weeks ago and two weeks went by before being contacted that there was a delay in my order. I replied asking for a refund and that was delayed also - now finally got a refund. I would avo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really pleased with my purchase. Beautifully soft cotton and unique style. I love the ethos and designs of Perfect Nomad but was hesitant to order after reading some of the reviews here. I had a very... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wow what a dress! Just received my beautiful Bora Bora dress in black and I am absolutely over the moon with it. It's my first piece from A Perfect Nomad and it definitely wont be my last. I love the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Beware of customs traps. I paid over 100 euros in import duties for two dresses worth 300 euros. The company is based in the UK and does not mention the additional customs fees. Overall, the product... Mehr ansehen

Unternehmensdetails

  1. Damenmodengeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

A PERFECT NOMAD IS A LUXURY, ETHICAL + CONTEMPORARY CLOTHING BRAND. CULTIVATED BY THE RHYTHM AND AESTHETICS OF AN ARTISTIC LIFE. EVERY DESIGN SEEKS TO EMBODY CRAFTSMANSHIP AND TIMELESS BEAUTY. WHERE UNIQUE IMPACT AND SIMPLICITY DANCE TOGETHER TO EMPOWER EVERY INDIVIDUAL.LIVING BY THE BELIEF THAT A FREE SPIRITED APPROACH TO LIFE & A CAREFUL APPROACH TO HOW WE TREAT OUR PLANET & OUR PEOPLE SHOULD COMBINE INTO A LIFESTYLE & AESTHETIC WHICH IS BEAUTIFULLY INDIVIDUAL, ELEGANT & KIND.


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

55 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(55)

18 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

zero stars

If possible, I would give APN zero stars.I am still waiting for a skirt bought in May, no help from customer service, no refund, no nothing. Dear Customer Service, if you are reading this, please refund my purchase. Thank you

29. Juli 2025
Bewertung ohne vorherige Einladung
A Perfect Nomad-Logo

Antwort von A Perfect Nomad

Thank you for your feedback, and we’re deeply sorry for the service you received.

Your order was shipped on the day it was placed, but unfortunately it was returned to us by customs in Denmark. We reshipped the order, but it was again returned by Danish customs. After these repeated issues, we issued your refund. We sincerely apologise for the time it took to resolve this — this is not how we like to do business.

We have since introduced a dedicated customer service team to ensure that issues are handled more proactively and resolved much faster. We hope to have the chance to welcome you back and provide the experience you should always expect from us.

Bewertet mit 5 von 5 Sternen

Dream dress

Had reservations as have never ordered from them before. Dress was dreamy just like the images & arrived quickly. Perfect wedding guest dress

8. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought the Harmony dress and was…

I bought the Harmony dress and was honestly blown away by the quality. the fit is perfect — even better in person than I expected. You can really tell it's been made with care.

8. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TERRIBLE - There is no customer service with this…

There is no customer service with this company. There sizes don’t match up to UK standards. There Size L’s in certain items come up as a UK size S. I sent them pictures and UK measurement sizes… several emails… just ignored. Trust these reviews… There are better companies to buy from.

20. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Definitely unprofessional

Poor quality dress. Item returned from reception and received at their premises on June 3. Today is June 27, and contrary to their written policy on their website, the deadlines are well past. Every possibility of contact has been made (Instagram, website, email). The response is always the same: tell me that the refund will be made in the morning ... for 3 weeks. Now the refund cannot be made because of my PayPal dispute ( fortunately I paid via PayPal) if we listen to the seller. The dispute closes if it's refunded so maybe DO IT ?... ridiculous.

27. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This brand is a shit

This brand is a shit, they took my money, it took 2 months to supposedly send the order because I never received the parcel .
Now I wrote 3 mails without any answer from them.
Don’t buy from this brand

27. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I returned a dress to them over a month…

I returned a dress to them over a month ago, they have been ghosting me since I sent it back, even though I have emailed them several times, there is no way to contact them on the phone and I haven’t received a refund. The dress was £200, this company is a total scam do not buy from here!

22. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy here

Do not buy here, they don't deliver, they don't respond, and if they finaly do deliver and you want to return because of the poor quality, they make it almost impossible and they don't refund.
Very bad experience,

23. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Zamówienie przyszło po miesiącu…

Zamówienie przyszło po miesiącu wszystko było wymięte jak szmaty gorzej niż z Ali expres cena z kosmosu a jakość średnio niska podatek wyniósł mnie prawie 100 euro o czym wogole mnie nie poinformowali

14. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT BUY unless you want to lose $500…

DO NOT BUY unless you want to lose $500 . I got a dress that kept popping up on my instagram ads - their website looked nice and appealing - the dress actually looks nothing like the photos. I wanted to place a return - Ive been trying to contact them and there is no one that responds. Finally after 4 weeks of emailing them and messaging them on their website, a lady named Frances responded to me. She says they will get back to me and they never do! They are not legit! I contacted them again yesterday and nothing. I am so disappointed I really cant afford to loose $500 for nothing. :( I hope they read this because if I dont get a response I will blast them on my instagram page with 50k followers.

10. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never order there again

Lack of transparency regarding costs for imports into European countries. High additional cost. Non-existent customer service. No answers to inquiries. Long delivery time.

3. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling

I really wished I’d looked at TrustPilot before I’d placed an order. Firstly the order was never sent. I requested it be cancelled as the clothes would arrive too late for the event I’d purchased them for. Immediately after that they sent the clothes, claiming they’d already done so before receiving my cancellation email. I returned the items and received an email from them two weeks ago saying they’d received them but radio silence since. No refund and no reply to my two emails chasing them. Now will be contacting my bank and Trading Standards. I’ve no idea how this company hasn’t been closed down….

14. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Agree with everyone

Agree with everyone. This company is a scam. I ordered items for £800 and never received anything. It’s now been 3,5 weeks and customer service never responds. I’ve had to report this as a scam to my bank.

7. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is the worst customer experience

This is the worst customer experience that I've ever encountered - it's none existent.
As many here already mentioned, there are extra customs costs which are around 50% from the order cost. But that's only part of the problem.
I've ordered the items to a forwarding service in Greece that was supposed to ship it to my country.
But the package was never delivered. I had to write myself to the local post office to find out that I can only collect the items in person after paying the customs - and I do not live in Greece.
I've contacted the support on March 31st and after Frances Clark personally via Whatsapp number and email (because I've never received a reply).
And I never received any reply - only that they'll look into it. I've asked for a refund as I even didn't get my items and didn't get any response to that either.
DON'T ORDER THERE, if anything goes wrong, you'll just loose your money

6. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Customs Costs & Missing Item from Order

I made the order without letting me know of the customs cost. They never replied as I asked for returning the package and having a refund. Thus, I chose to pay the customs (50% of the total value of the order!). When I received it, it was missing an item! They never replied. I am still waiting.

5. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

RIP OFF MERCHANTS

This company should not be allowed to sell anything they should be shut down.

Where is the refund? It is over 3 weeks late. I can't believe how terrible this company is and how it rips people off. Never ever buy from them. I will be pursuing this further.

I want the money back NOW to my partner that brought this for me for my birthday and even though it was sent to a returns address in Derby and they confirmed receipt - NOTHING.

NO WORDS as a small business owner you give us a bad name.

4. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No communication and no refund issued

No communication and no refund issued. It’s really not complicated to do. I returned and received notification the goods had been received back to perfect nomad over two weeks ago. Still waiting! Radio silence. Do not order. They have over £400 of my money

3. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely terrible

Absolutely terrible! Stay away from this brand!
I made a purchase at the beginning of February, but I never received a confirmation email or a tracking number. After several emails to customer service, they replied that they were preparing my order, but I never received any further updates.

A few days later, I contacted them again to ask what was happening, and they informed me that the item I had chosen was out of stock in the UK and would be shipped from Spain instead. Then, after another couple of weeks, I finally received an email with the tracking number, but the item remained stuck at the warehouse in Spain for almost ten days. At that point, I contacted customer service again to request a refund, and at least I was able to get my money back.

13. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not order from them

Do not order from them. I ordered a dress that had a 48hr dispatch time. I contacted them an after 4 days to be told they had sold out in my Country and it was coming from Spain. Waited another 4 days for a dispatch email and tracking number…nothing. Contacted them again for them to say they would ‘chase their courier’ and get back to me(there is no tracking number so it was never dispatched).
Still waiting for them to get back to me.

28. Jänner 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr