ABD.co.uk Bewertungen 

Ordered a set of number plates from them. When they arrived, one had a mark 'built' into it. It wasn't huge. But, when you buy something brand new, you'd expect it to be free from any blemishes. They refused to change the one affected plate because "it didn't affect the lettering"... So I cancelled the entire order within 14 days of delivery, as per Consumer Rights Act 2015, and returned the plates. They again refused to refund me. So instigated a Visa Debit Card Chargeback via my bank. Just got an email confirming that the money has been refunded to my account by Visa. I didn't get a refund for the return postage, as the law requires. So I am a little out of pocket... But at least this company hasn't got my original money. They'll probably respond with some nonsense about it being a 'custom order' because it's a number plate. It DOES NOT MATTER. In law a defect is a defect. irrespective of being a custom order or not. Their own terms and conditions state they would replace or refund if there was a defect!!! In my experience, they are UNTRUSTWORTHY & UNRELIABLE!

UPDATE: As expected, they responded with the usual explanation... This time attempting to make the blemish even smaller than it was. Ignoring the fact that they have already accepted it was a defect in the emails to me and in their response to this review. However, what appears to elude them, is that VISA, independent in this, looked at the evidence - including PHOTO'S - showing it to be far larger than they are now stating! And VISA decided I was in the right and ABD were in the wrong! Some people just cannot accept LOSING!

Based on my experience. It is possible that if you have an issue, they will ignore UK Consumer Law and not refund you or reimburse you for returning the defective item - as they may lawfully be required to do!

Buyer Beware!!!

Excellent customer service and easy return and exchange service. Definitely will use again

Easy to deal with, had an issue with one of the parts, got in touch with them and the matter was resolved quickly.Would recommend.

easy to order and quick delivery would certainly order again.

Products just as described, fair price, decent delivery charge and timescale.

Easy ordering process, good value deals, shipping time reasonable and everything works. No complaints.

Very swift service and delivery. Good communication. Happy all round and would recommend.

Bought some 581 LED Indicator bulbs for my mk4 Ford Focus.
I had previously installed some chromed halogen bulbs from another retailer and was massively disappointed with these and their weak yellow light that had me convinced that someone would say they didn't see me signal in bright sunlight.
ABD offered a range of LED bulbs compatible with my model and whilst I was worried that my car would show a CANbus error or suffer from hyperflashing, I bought from ABD as they seemed to offer good aftersales help.
Well, I am glad I didn't need to return the bulbs as they fitted perfectly, no error messages and a bright, orange light that was more noticeable in daylight and at night and as the bulb fitting itself was metal it looked great through my clear indicator lenses when not illuminated unlike the original orange halogen bulbs.
Fast shipping as well.

Delivery was quick, the roof rack fitted as expected.

Everything about my decision to purchase was really easy, they are the only dealers to have what I needed, I totally recommend this dealer for prompt delivery and quality merchandise

everything smoothly and quickly, helpful staff

Very good experience on ordering from the website to a very quiet delivery.

Really helpful site. Led me straight to lamps I needed for my custom.
Work much better than old ones as well.

Second time I have ordered headlight bulbs, foolishly being old and grey I ordered the wrong type, correct replacements arrived within 3 days with zero extra charge, fantastic service, highly recommended and will definitely use again - thank you!!

Good quality product just needed fine tuning to get a perfect fit

Excellent customer service, I would certainly recommend this company.

Components are well made. Directions are woeful. There are no resources online, be they YouTube videos or additional manuals. The instructions are a poor afterthought. The connectors bear no relation to my car (a VW polo with an H4 headlamp).

I hope things improve but I have had to take many pictures and write a detailed email explaining the issues. So far from a plug and play solution as you could be!

I want to spend my time on other things. It is a utilitarian purchase and I am not an enthusiast with loads of time to devote.

Requirememt to upload documents should be part of checkout, you get an email confirming order so you thi k your good. Some time later you get an email asking for documents which you may not notice. Plates were insufficiently packaged and the adhesive fixing you pay extra for was woefully inadequate... I guess if plate falls off you buy more right... customer service was unhelpful and patronizing.