Excellent service informed of repair date and time. Engineer rang on morning to confirm arrival. Engineer was extremely polite and wanted to get on the jobs in hand. He was here longer than expected a... Mehr ansehen
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Das sagen Bewerter
Had an issue with the alloy wheel refurbishment which was raised with Rhys in the office. He kept me up to date through the process. He referred to Matt the regional manager who went out of his way to... Mehr ansehen
I was very happy with the work your technician did on my wheel repair. My insurance company said it would be at least a 30 day wait, but you guys called me the next day after the claim was approve... Mehr ansehen
Job done in 15 minutes by Rhys! He sent text message the day before to confirm time he would be visiting, was there few minutes before time. Very friendly, polite, and respectful, and knew what he was... Mehr ansehen
Unternehmensdetails
Über Automotive Repair Systems
Vom Unternehmen geschrieben
Automotive Repair System is one of the UK's leading SMART Repair providers.
SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
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SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
>
Kontaktinformationen
Unit 1, Lower Hook Business Park, Shire Lane, Orpington, Kent, BR6 7GZ, Orpington, Vereinigtes Königreich
- 01689858007
- customercare@automotiverepairsystems.co.uk
- www.automotiverepairsystems.co.uk
5,0
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1751 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
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Wow...
Wow.... I was very impressed
On time
Very efficient
Clean working
Very friendly
Always explained what he was doing...
I would definitely recommend Automotive Repair!!!.. 5⭐️ isn't enough I'd give more!!!!.....
VERY IMPRESSED!!!
Thank you soo much ....
Love Katherine Johnson
18. März 2026
Bewertung ohne vorherige Einladung
Excellent Service
Wayne contacting me the day before his visit and again on the morning to confirm the time. He arrived on time explained and completed the repair and now the alloy wheel is back to its best.
A great service.
23. März 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service and excellent end result on repairing a pair of scratched alloys. I would not hesitate to use this company again.
17. März 2026
Bewertung ohne vorherige Einladung
Service was good
Service was good. Timing was not
The only thing that let it down was not being notified of when the technician would arrive.
I basically lost a whole morning where I could have got things done.
If you can have something in place that gives the customer a time frame of when for example"Your technician will be there between 1:15pm and 3:15pm" for example would be great.
Thanks
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Automotive Repair Systems
Good Morning Mr Hughes,
Thank you for your feedback.
I know we have spoken directly on this matter but just wanted to confirm, as a business we run a all day appointment as our technicians will be our visiting multiple addresses within a day which can be scheduled up to the day prior to the repair. As such, their routes are not finalised until the night before to ensure we are working in the most efficient way.
We found in the past when we give customers time slots and the technician is held up due to traffic or delays on prior repairs, it causes our customers more upset which is why we changed this process and it has been successful so far.
However, our technician should have contacted you on the day with a estimated time of arrival so I will take this up with the technician and their manager today to ensure this does not happen again.
I am very happy to hear the quality of the repair was good and that the office was able to correctly advise you on the morning of the repair that it would be an afternoon appointment.
Kind Regards,
Sarah Lucas
Customer Service Manager
Excellent service
Rhys was excellent. The finished job is fantastic. He kept us informed on arrival time and gave me a call when the job was finished with aftercare advice.
23. März 2026
Bewertung ohne vorherige Einladung
Cannot fault Adam Smith
Adam turned up on time, was very professional, courteous and cracked on with the job straight away. Also gave further advice regarding an issue with one of my alloys. Would definitely recommend.
19. März 2026
Bewertung ohne vorherige Einladung
Brilliant service
Good communication - fantastic service from expert Technician (Gary).
13. März 2026
Bewertung ohne vorherige Einladung
Dan Harrison attended
Dan Harrison attended my property. He was very polite and professional. The job was done in minutes. And the result! Omg! I can’t even tell where I ruined the alloy! The damage was quite a bit but he’s made it look spanking new! I’ve had my alloys done before a few months back but that dude didn’t do as good a job as this one. I was seriously gob smacked! Thank you Dan!
18. März 2026
Bewertung ohne vorherige Einladung
Wayne at Automotive repair
Wayne from automotive repair was a fantastic guy, very friendly and did an amazing job on the alloy!
17. März 2026
Bewertung ohne vorherige Einladung
First class service. Rather than wait for ARS to arrive Dan…
Rather than wait for ARS to arrive Dan turned up bright and early. He was friendly, engaging and thoroughly professional. The repair to my wheel was quick, fully repaired and refurbished in no time. Excellent! I could not have been happier. Many thanks Dan
18. März 2026
Bewertung ohne vorherige Einladung
The engineer arrived on time and fixed…
The engineer arrived on time and fixed my dent very quickly, was polite and I didn’t have any issues.
13. März 2026
Bewertung ohne vorherige Einladung
The repair to my bmw laser cut wheel…
The repair to my bmw laser cut wheel was expertly dealt with and a brilliant kob
11. März 2026
Bewertung ohne vorherige Einladung
Excellent service at a reasonable…
Excellent service at a reasonable price. Very helpful and professional.
17. März 2026
Bewertung ohne vorherige Einladung
Very Impressed
My experience was first class from start to finish. All staff were efficient, polite and helpful. Coupled with this, Peter Eaton did an absolutely outstanding job on my BMW, and all within a very timely manner. First class job all round. My car looks amazing. Thank you all very much indeed.
13. März 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service.
4 Alloy wheels were pretty bad but Rhys made an exceptional job of making them brand new. Highly recommend.
12. März 2026
Bewertung ohne vorherige Einladung
Good experience
Good communication, technician arrived on time.
The repair was done quickly and to a good quality
4. März 2026
Bewertung ohne vorherige Einladung
Dan Harrison is very professional
Dan Harrison is very reliable and friendly, he explained the type of repair and what will be done before starting. Dan acted with care and professionalism, couldn't fault his work extremely happy with the end result.
11. März 2026
Bewertung ohne vorherige Einladung
First class paint work repair carried…
First class paint work repair carried out by
Jake .
Who was polite professional and a credit to this company.
6. März 2026
Bewertung ohne vorherige Einladung
Professional and courteous
Wayne arrived at the time stated; he was courteous and professional throughout the repair. Would highly recommend
10. März 2026
Bewertung ohne vorherige Einladung
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