Baby & Co Bewertungen 

3 506
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience with Baby & Co! I ordered the iCandy Peach 8 bundle with the Cybex Cloud T car seat and base and got it for an absolute bargain! 🙌 I ordered on the Sunday and,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It took a long time as the item wasnt in stock but the time always kept me updated. Really good service. Items are excellent condition. Thank you

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Not honest delivery timelines and product can come in part in different months. Still waiting for one item from July till October. Plus no care from customer service

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Babyausstattungsgeschäft
  2. auch in
  3. Kinderbekleidungsgeschäft
  4. Spielwarengeschäft

Vom Unternehmen geschrieben

Established in 1982 Baby & Co is Bristol's Premier Nursery Store. Shop Online and in store for Prams, Pushchairs, Car Seats, Nursery Equipment, & nursery furniture. Stockists of leading brands including Bugaboo, Cybex, Silver Cross, Mamas & Papas, Britax, iCandy, Joolz Axkid, BeSafe and many more.

All About Baby & Co

Vom Unternehmen geschrieben

Family Business With Over 40 Years Experience
Established in 1982 Baby & Co is a family business that prides itself in its customer service and industry knowledge.
Fast Free UK Delivery
On most items excluding "made to order" nursery furniture we offer fast next day delivery to all UK Mainland postcodes
We Are Bricks As Well As Clicks
Be secure in the knowledge that we are a proper stop and well as a cutting edge e-commerce website. We have been in the same location for over 40 years and have looked after two generations of local families.
Experts in Baby & Child Car Seats
We are highly experienced in all aspects of baby and child car seats in particular Extended Rear Facing and the new i-Size regulations. All our sales team receive regular car seat training in house and directly from the car seat manufacturers.
Service Agents & In-house workshop
We are service agents for many of our brands including Maclaren and offer in house repairs and servicing. Our trained engineer has over 40 years experience and is able to resolve any issue that may arise.

Kontaktinformationen

Promotion box for Baby & Co

Cybex Balios Bundles

Up to 24% Off Travel Systems

4,2

Gut

TrustScore 4 von 5

3506 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(3 506)

166 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bought this as a second buggy and it's…

Bought this as a second buggy and it's been ideal. Really easy to pop up and down, feels sturdy and works well for days out. Very happy with it.

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear our buggy has been ideal for your needs and works well for days out! We appreciate your positive feedback.

Bewertet mit 5 von 5 Sternen

Really good company

Really good company, ordered an ergobaby metro 3 stroller as they had a really good offer on it. Far cheaper than competitors. The stroller was shipped the same day and arrived quickly in perfect condition.

11. August 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so glad to hear you found a great offer on the stroller and that it arrived quickly and in perfect condition! We appreciate your kind words.

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery, good price, item in perfect condition. Exactly what I wanted. Very happy

12. August 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear that our delivery was quick and the item arrived in perfect condition. Thank you for your kind words!

Bewertet mit 5 von 5 Sternen

We went for the Joie highchair after…

We went for the Joie highchair after reading lots of reviews and it hasn't disappointed. Ordering was smooth and seemless

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear you're pleased with your Joie highchair and that ordering was smooth! Thank you for sharing your positive experience.

Bewertet mit 5 von 5 Sternen

Best price

Best price, delivered earlier than expected, thank you 👌

6. August 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear that our pricing met your expectations and that your delivery arrived swiftly! We truly appreciate your kind words.

Bewertet mit 5 von 5 Sternen

This has been a really good booster…

This has been a really good booster seat. Easy to use, feels safe and my child is happy sitting in it, which is the main thing

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear your child is comfortable and that our booster seat is easy to use and feels safe. Thank you for your wonderful feedback!

Bewertet mit 5 von 5 Sternen

I've been looking at the Silver Cross…

I've been looking at the Silver Cross crib for a while and finally decided to order it from Baby & Co. It arrived just as expected and we're really pleased with how it looks in the nursey. A great buy

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear you're pleased with your Silver Cross crib and how it looks in the nursery. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Really pleased with the Cosatto spin…

Really pleased with the Cosatto spin car seat. Easy to fit, simple to use and the swivel feature is a game changer. Great service from Baby & Co too

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so pleased to hear you're happy with your Cosatto spin car seat and found it easy to use, especially the swivel feature! We appreciate your kind words about our service.

Bewertet mit 5 von 5 Sternen

I ordered the Cybex Balios S Lux set on…

I ordered the Cybex Balios S Lux set on Sunday, and everything arrived within 7 days. Everything is exactly as described—color and quality included. I can recommend Baby&Co to all expectant and current parents.

31. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We are so glad to hear that your Cybex Balios S Lux set arrived quickly and met your expectations for color and quality. We truly appreciate your kind recommendation to other parents!

Bewertet mit 4 von 5 Sternen

Overall great experience buying from…

Overall great experience buying from family business,Communication could have been better in respect of delivery and updates on my order,but wouldn’t put me off buying from baby &co again,great experience .

9. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We appreciate your feedback and are happy to hear you had a great overall experience. We acknowledge your comments regarding communication about delivery and updates, and we are working to improve this aspect of our service.

Bewertet mit 1 von 5 Sternen

Extremely disappointing experience with…

Extremely disappointing experience with Baby & Co – avoid if you expect good customer service

I am extremely disappointed with my experience with Baby & Co.

I purchased a Cybex Gazelle S pram which has been used for less than two weeks, and already the rear wheel keeps jamming, making the pram unusable. This is a premium product that should absolutely not be failing so quickly.

The situation has been made even more stressful because I have newborn twins and I am currently recovering from a C-section, meaning I am unable to drive. This pram is essential for me to be able to get out of the house with my babies, yet I have been left without one while I’m told they need to “contact the supplier” and this could take 48 hours.

In the meantime, I have had to pay £66 to hire a replacement pram from Baboodle for two weeks just so I can take my babies out and attend appointments. I fully expect to be reimbursed for this cost as it has only happened because of a faulty product supplied by Baby & Co.

This is not even the first issue I have experienced. The original pram arrived damaged, meaning we already had to wait for a replacement. Now the replacement has developed a fault almost immediately.

The customer service has been extremely poor. No genuine apology has been offered and there has been no urgency shown despite the circumstances. Trying to contact anyone is also incredibly frustrating — the phone system repeatedly says their mailbox is full and then cuts you off, leaving you unable to speak to anyone.

For a company selling essential baby equipment, the lack of support has been extremely disappointing. I expected much better service, especially after purchasing such an expensive item.

I would strongly recommend thinking carefully before purchasing from Baby & Co if you expect reliable products and accessible customer support.

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing

Amazing! Great price and very quick delivery! Definitely will recommend and use again in future !

28. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We are so happy to hear you enjoyed our great prices and quick delivery! We appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

I’m so impressed with the quick…

I’m so impressed with the quick delivery of my son’s new car seat as needed it straight away. I nearly didn’t order because of the estimated delivery dates given but so glad I did and will shop here again

27. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so happy to hear your son's car seat arrived quickly! We appreciate you trusting us with your order and are glad you'll shop with us again.

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery, and the pushchair was perfect.

7. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We are so pleased to hear that your pushchair arrived quickly and that you are happy with the product. We appreciate your positive feedback!

Bewertet mit 1 von 5 Sternen

Website Delivery Promise Was Misleading — Over a Month of Delays

Here’s a polished review you could post:

I had a very disappointing experience with Baby & Co. The delivery information on the website is misleading. It states that delivery takes up to 14 days, which most customers would understand as receiving the item within two weeks. However, after placing my order, I was told that after those two weeks the shipment would only then be sent, extending the wait by another two to three weeks. Even after more than a month, my order was still delayed, and I had to spend my own time repeatedly chasing updates. As a goodwill gesture, I was offered a coffee cup, which unfortunately didn’t even fit the pram.

Unfortunately, the product itself has also been a huge disappointment. I purchased the Cybex Beezy, and the seating position is very poorly designed. My baby constantly slides down the seat and leans to one side. Even with the harness tightened correctly, she still slips because the seat doesn’t hold her in an upright position. Instead, it feels like she’s sitting at an awkward angle, with her legs raised and no proper support.

Another major concern is the exposed hard plastic parts inside the canopy. They sit right next to my baby’s head, and when she moves or leans, she frequently knocks her head against them. For a product designed for babies, I find this a serious design flaw and a safety concern.

By the time the pram finally arrived after such a stressful delay, I had already gone through weeks of frustration and anxiety. I wanted to return it, but after everything I had experienced with the delivery process, I felt completely exhausted and ended up keeping a pram that I am genuinely unhappy with.

Overall, I cannot recommend Baby & Co. due to the misleading delivery expectations, poor customer experience, and my disappointment with the Cybex Beezy itself.

6. Juli 2026
Bewertet mit 1 von 5 Sternen

DISAPPOINTING SERVICE

I bought a car seat for a foster child which came with a free gift, they arrived in 1 big box and a small parcel. I no longer needed the seat and enquired about returning the items, I wasn't informed that it would be classed as 2 returns, if I had been I would have returned the 'free' gift via royal mail at a lot less than £22!! They were collected on the same day and I was then charged £44 for the returns as they classed the free gift of a small parcel as a separate return! Be aware if you have to do this as if Debbie had said to me at any point during the emails that I would be charged twice for the packages I would have sent 1 back separately myself and not been charged a ridiculous amount! Otherwise I would have opened the car seat box and put it inside! The car seat box wasnt even opened by myself. Absolute rip off, in a time where money is tight anyway and as they were collected on the same day, the smaller parcel being placed on top of the bigger one, so taking up zero room in the delivery drivers van! I was not expecting to be charged £22 for a free gift! It clearly wasnt free! Extremely disappointed with the service and emails dismissing how i was mislead by the company! Wouldn't ever buy from them again and as a foster carer I am always buying equipment! I wouldnt recommend to anyone moving forward either..

2. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

Dear Karen,

Thank you for taking the time to write a review. I'm sorry you were disappointed with our returns process. I've taken a look at the e-mail Debbie sent to you regarding your return request. I can see we offered you the opportunity to return the items yourself or for us to collect them at a charge of £22 per item. You requested we collect the items using our courier service. From what i can see the costs were clearly highlighted in Debbie's e-mail. They are also clearly illistrated on our returns page.
We do not look to profit from third party collections, and any charges are dictacted by our carrier. The cost for the collection is unfortunately regardless of size. The seat protectors are in their own box and although are a promotional free item have a reasonable volumetric size and incur a cost.

We made the costs very clear in our e-mail to you and on our returns page and at no point were you misled regarding any carriage costs.

Bewertet mit 1 von 5 Sternen

Poor service

Commmunication from Baby and Co was dreadful.Items ordered 16th June delivered 16th July, website said 7-10 days delivery. They have no control over their suppliers and are unable to get up to date information from them. I would not recommend them unless you order at conception.

15. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

Please accept our apologies over the delays in the Cabriofix car seats. These were delayed from the manufacturer. I see we upgraded you to Cybex car seats to reduce the delay as much as possible.

Bewertet mit 5 von 5 Sternen

Excellent price and service

Great price and quick confirmation of order. Quick delivery and item arrived as described. Easy to assemble.

22. Juli 2026
Baby & Co-Logo

Antwort von Baby & Co

We're so glad to hear you had a positive experience with your recent purchase and assembly! We appreciate your kind words.

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