I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Mehr ansehen
Unternehmen hat geantwortet
Lovely products. Especially skin longevity. It's smooth, my face feels nourished and it has a beautiful scent. It's my absolutely favourite face cream. Easy to order and delivered in the time I w... Mehr ansehen
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Mehr ansehen
I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Mehr ansehen
Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.
12 Henrietta Street,, WC2E 8L, Covent Garden, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
New customer to "Bare Minerals" and have found their customer service really helpful, quick to reply and respond to my query. Have been using the powder foundation for a few weeks now and I am finding it really good - in fact have just bought one for my daughter too!
Vicky in customer service was exceptionally efficient and I was thrilled with my discount for an order that had accidentally been cancelled due to an IT issue on Bare Minerals' end. Thank you!
I had a problem with my order and Stephanie from customer service team was prompt in her reply and resolved the issue really speedily. Great experience.
Customer service online was exceptional by Vicky !
She guided me on products to use and fully explained why certain items had been discontinued..
Quick and easy response to my complaint. I was issued with a replacement product, very satisfied and now I have a lip gloss that doesn’t leak!
Had issues on the website due to some technical difficulties. My email was responded to promptly on the same day and all my concerns sorted out swiftly. Great customer service. Will definitely be using regularly.
placed an order before Christmas, still not arrived and still no response to emails but they have quite happily taken my money.

Antwort von Bare Minerals
Stephanie displayed a high level of professionalism in dealing with my lost parcel.She was very friendly, knowledgeable and helpful.It was a great pleasure to be assisted by her.She sent me a replacement product after investigated what occurred with my initial parcel.Many thanks again for your input and effort.
Had an issue with something I’d ordered due to my error.
Sent an email, issue resolved within 30 mins.
Great customer service
My package was mis delivered by Royal Mail, I reported this to Bare Minerals who investigated promptly . I was kept informed of progress , in the end BM posted me a replacement . Customer Services were extremely good (as are the products) and I would have every confidence in shopping with them in the future .
LM
I emailed into BM asking for shade advice and they were excellent. I actually already guessed myself and bought golden ivory which was then what they recommended and it’s perfect. Thank you!
I had a query over the availability of a foundation product I've been using for several years. My email was responded to quickly and the information provided was useful and informative from a knowledgeable colleague. Excellent and speedy customer service, many thanks.
I wanted to purchase a product and I was given a discount code which I had to apply at checkout but every time I put the code in it would not accept it.
So I contacted Customer services by email and finally by phone, a lovely lady by the name of Stephanie guided me through the process to solve the issue, which was a success and I finally managed to purchase the product I wanted.
They’re always very helpful and obliging,
also I returned a product which was not suitable and they refunded me straight away.
I highly recommend Bare Minerals and their products which are to a high standard and cruelty free.
When contacting the Client Service department (regarding the delivery of my purchase), they were extremely helpful and provided the details I was after in very short time.
thank you,
Excellent customer service. Quickly and courteously resolved an issue
Impeccable customer service! I have received quick response and my issue is resolved. Thank you will be ordering again!
Unfortunately I recently had a parcel lost by Royal Mail. Bare Minerals and their team, especially Katia, were so helpful and efficient to rectify the situation. I love Bare Minerals as a product, and this experience is the reason why I will continue to use them. Fantastic customer service.
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