Placed an order March 15th. Emailed them 3 times with no response on the 3rd one. They said that there were warehouse issues and I should receive my order in 3-4 weeks. On the 4th email I demanded... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
EDIT: the company reached out to me (see their response) and said the first rep was wrong. They have refunded my order, and were very nice about it. As such, I’m changing my rating from 1-star to 4-... Mehr ansehen
Unternehmen hat geantwortet
I’m absolutely shocked at how Bare Necessities handles points. I had 9,000 points—$30 off—and added bras to my cart. I redeemed the points, then changed my mind before completing the purchase... Mehr ansehen
Unternehmen hat geantwortet
My mom and I are both full figured and are having a very hard time finding bras that fit. We gave Bare Necessities a try. First tried to do an exchange and was told we would be refunded for the full a... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
Kontaktinformationen
90 Northfield Avenue, 08837, Edison, Vereinigte Staaten
- 877.728.9272
- tfreno@barenecessities.com
- www.barenecessities.com
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Erica made my experience great
Erica made my experience great. So helpful and quick to respond.
Tiana was nice
Tiana was nice, and empathetic to may situation. She answered the questions and gave me an encouraging word before hanging up.. She's and Asset..
The bras were not my favorite. They had no give to them, and they felt uncomfortable in the shoulder despite holding the girls in place
Great Customer Service!
Kerri was very helpful with helping me with a couple returns. she was a rockstar combing my multiple accounts and orders I unknowingly placed with multiple email addresses. Obviously all my own doing but she straightened it out and combined my loyalty rewards into one place! Thank you Kerri!

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10 star experience
I had a 10 star experience with Bare Necessities. Someone stole my package and the woman in customer support was so patient and helpful and issued me a refund and ensured the items were quickly shipped back out to me. She was very helpful.

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Truly world class
Erica was hands down the best customer service representative I’ve ever interacted with! She listened to my complicated explanation and knew exactly how to address it. She clearly explained every step of the process and made the whole experience easy and a pleasure. This was my first order, exchange and return with Bare Necessities, and her service has made me a committed customer!

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Diana was a great help!
Diana was a great help, she was so friendly!

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Great Customer Service!
Called to order and spoke to Erica G who was AMAZING!! She was incredibly helpful and personable and made a routine shopping experience into an exciting and fun endeavor. I really like Bare Necessities and would recommend 100%

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My go to for bras and underwear
Been shopping at Bare Necessities for many years now, and it’s the only site I buy my every day lingerie from. The customer service is excellent, the sales are frequent, the selection is wonderful, and I greatly appreciate the diversity in their advertising and on their site. It’s much easier for people to imagine themselves in the products when the models look like them; if you look at their Instagram you’ll see they even feature women with grey hair and a little life experience in their feed. Keep it up, Bare Necessities!

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Sour To Sweet Experience
I was a little upset when calling customer service today.
Kimberly was very helpful and kind and helped me work through my 2nd return and another shipping fee.She was able to eliminate the return shipping fee and processed an exchange for 2 more Bra s' to hopefully find my favorite one again.Thank You Kimberly for making me a much happier camper !
AMAZING Customer Service
Carrie (?) THOROUGHLY helped me through my order. I called as my discount code wasn’t applying in the cart. She ordered with me on the phone, verifying each of the items product code, size and cost. She was kind, and super friendly, which enhanced the overall experience!

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The associate that helped me was very…professional and efficient
The associate that helped me was very professional and efficient. She answered all my questions and went over and above. I am very pleased with your Customer Service.

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It was a wonderful experience
It was a wonderful experience to be helped by someone so cheerful and high spirited. I wish I could speak to this person every time I called needing assistance.

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Lousy website, policies, and products, but good customer service?
I had a fit consultation and they recommended a product they didn't have. So I ordered a similar product in a size larger because I don't like to feel suffocated. I had trouble keeping track of the order information email because they sent me so many sales emails after that. I did eventually find the order confirmation emails. The bras I received were way too small. The returns process was confusing and they had a policy where I had to order more stuff just to not pay a fee for returning the things that didn't fit. The return label was just something that appeared on their website and not in a printable format. To print it I had to screenshot it and print the screenshot. The post office couldn't scan that. They also say there's an undisclosed financial penalty for not returning the items fast enough.
They have good customer service. They said they would give me free return shipping. They didn't say whether they would waive the fee for returning the items. They also offered to mail me a shipping label since I am not able to print theirs. They offered that before I even told them I had that problem, which means other customers must have had that problem before me.
Dealing with the website is awful and the sizing and fitting are terrible and their return policies make me want to limit myself to Amazon for all future bra purchases online. But their customer service seems OK. Maybe I can at least not lose too much money or too much more time to this.

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Bare necessities always provides the…
Bare necessities always provides the best customer experience and service. I love shopping here!

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GREAT CUSTOMER SERVICE
Your customer service people are always helpful and accommodating. Your fit experts are well informed about your products. And I love talking to a real person. Your wait times are usually very manageable as well.

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Delivery arrived in only 2 weeks to the other side of the world
I have never written a review, so let this be my first time to show that shopping from another continent doesn't have to be as scary as some of you might expect.
I'm really happy with my purchase because it arrived very quickly considering it came from North America to Europe in just 2 weeks.
I'm glad that thanks to Bare Necessities I had the opportunity to order affordable pj sets from the latest collection for me and my sister before Christmas.

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Amazing customer service!
The representative I got was so helpful! She was very sweet and I felt like I got better help than I've ever gotten in person. I will be recommending this company and service to all my friends for sure. Thank you!!!

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She seemed to understand that bras just…
She seemed to understand that bras just fit others differently and that I’ve probably lost weight and she made it all a smooth transition for me. I didn’t feel uncomfortable. Great service from beginning to end over the phone.

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Kimberly great support
Kimberly, Was very helpful, patient, knew how to guide me in returning and buying for a better fit. I enjoyed her support and your on line service. Thank You! Lynn

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Wow what an Aha Moment……I received…
Wow what an Aha Moment……I received Warner Hipsters that were not what I expected……I had the most Lovely Positve call with a Supervisor named Brandi that took a bad experience and made it a Great Experience…….I will always work with this Company and share the Love with Others….
Thank you for Creating a Great Outcome ❤️

Antwort von Bare Necessities
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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