Bass Centre Bewertungen 766

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... Mehr ansehen

Bewertet mit 1 von 5 Sternen

So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hobby & Kunst

Informationen, die aus verschiedenen externen Quellen stammen

The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

766 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Great Service - great gear - good guys

I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and helped me pick the right equipment - I'm old and don't understand the new tech - but they talked me through it - and saved me some coin -

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible service

So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that they sent me a photo showing a verithin bass does not fit in a club bass case. Duh, that’s simply backing up my point that they sent the wrong case. This was such a passive aggressive approach and simply illustrated your mistake.
I have sent photos back to clarify but at this stage I don’t expect them to rectify the situation. Go shop at Mannys or somewhere else, avoid these guys.

Seemed to not address a supply concern, not the first time I’ve had issues with this store. Regret making multiple purchases with these guys over the years, never again

3. April 2025
Bewertung ohne vorherige Einladung
Bass Centre-Logo

Antwort von Bass Centre

Hi Phil, Im sorry but you are simply incorrect. The case you have is the correct case as we have explained to you over and over again . The photos we sent you are not a "Duh" moment, they are showing you that the verythin model that you keep referring to is a significantly larger body size than the Club bass case, we have even sent you photos showing all of the measurements. Hofner dont supply a case with their non German basses, the cases supplied are provided by the importer and this is the case for the club model. We have tried to resolve your issue multiple times, you don't answer your phone to simply talk about it, you wont respond to txt messages, your response when we are trying to assist is to "update" your 1 star reviews during these correspondences. You seem desperate for an audience. Your complaint of a previous issue was that we were closed on a public holiday 🤷‍♂️ I note that you like giving one star reviews so this one is no surprise. We will stand by the 750 x 5 star reviews that we have on this platform as testament to the level of service that we provide as opposed to your habbit of complaing and trying to damage businesses that have done nothing more than try to assist. Good luck with it all, I certainly hope it all improves for you.

Bewertet mit 5 von 5 Sternen

Recently purchased a Fender bass guitar…

Recently purchased a Fender bass guitar clip on tuner & had some work done on both my Rickenbacker & Hofner bass guitars. The staff at the bass centre are friendly and knowledgeable & I always get a warm welcome when I go in.
The quality of their gear is awesome as too is their prices. They are very quick to process online orders & are prompt in getting them out to you.
They have a very high standard of customer service & are easy to deal with.
Their bass tech Luke always takes the time to go through the technical side of a bass set up & is very patient with any questions I ask.
I wouldn't take my basses any place else. Five star overall great business, one of Melbourne's finest.

28. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These guys are awesome

These guys are awesome! I’d never bought a guitar online before… I’ve always been worried about how it will feel or sound. I texted the team to ask for some advice on the feel of the instrument I was looking at. I took a chance… I listened to their advice and bought online. Their advice was 100% on point!

Not only that, the bass was bought on Friday, delivered on Monday, interstate!

Well done to the team and thanks for my new addition to the family.

10. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time online guitar purchase

This was the first time I have bought a guitar (a bass this time) online. I did my research and narrowed down to a few bass guitars. I called Bass Centre, had a very helpful discussion with Dave, and I made a choice. There remained the issue that I had not seen nor played the bass, and I had never done this before. The reviews of the bass and of Bass Centre online were excellent, and I placed an order. The bass guitar arrived two days later, shipped from Melbourne to Canberra. Tracking the delivery was straightforward, and I was at home when it arrived. It was very securely packed. The packaging was in perfect condition as was the bass when I unpacked it. It was nicely setup, no marks or scratches, in tune, and I played it right out of the box. This was a very positive experience. I am very pleased with the purchase and the highly professional and quick service from Bass Centre. Thank you.

16. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Website for ordering always works

Website for ordering always works a treat and up-to-date. Fast shipping with reliable courier, getting across the country and to my door in 4 days. Goods arrived in perfect condition and ready to play straight out of the box. No direct customer service interaction required. Would recommend these guys for quality goods sent quickly.

20. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't order they lie

Don't order they lie, they don't care about three customers, customer service is not on their priorities list, liars

19. Jänner 2022
Bewertung ohne vorherige Einladung
Bass Centre-Logo

Antwort von Bass Centre

Ahh, yet another review from Christopher Pond. We see that you recieved your order within 5 working days to regional Victoria during the peak of Covid Omicron ....We think by any measure that's excellent service and a totally reasonable delivery time frame. Your abuse on the phone, your unrealistic demands and your ridiculous reviews are actually really sad given the service that you have actually received.

Bewertet mit 5 von 5 Sternen

a lay by and no problems.

I bought through a lay by and the entire process from online deposit through to, at my door delivery went smoothly without any problems at all.
The payments were easily processed online.

The staff at The Bass Centre were prompt and friendly in comm's with me, and i highly recommend this business to get that pricey bass you dream about.

I love my P.bass..i probably wouldn't have got a purchase made without the Bass Centre. Thank you!

27. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 starts from me

5 starts from me! Website is easy to navigate, delivery was quick, items were packed carefully and in excellent condition. And I’ve messaged a few of the boys before very quick response and good customer service Cheers!

15. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great place

Excellent advice & service, fast response to queries etc.
Online ordering always straightforward.
Friendly and professional guys, both when visiting and online.
What else could you ask for?

14. April 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought the Epiphone Thunderbird bass

I bought the Epiphone Thunderbird bass. It’s fantastic - looks and sounds great! I live in Sydney and ordered on a Saturday and it arrived Tuesday morning. Excellent service and price.

13. April 2020
Bewertung ohne vorherige Einladung

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