Being a fast paced business, we often set up new lines and services in the UK, India and Australia. Jack and his team act fast, deal with the query and ensure its seen through to completion. Would tho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer support on the billing and contract side is not good at all. Our billing remains incorrect, even after letting BDR know many times since renewal of our contract in March 2026. I have also a... Mehr ansehen
Unternehmen hat geantwortet
Jason was amazing. He has set up all my team with shared drives directly on our devices without having to manually link up to the cloud each time. He has also wiped and help me rebuild a laptop... Mehr ansehen
Phillip Fielding always offers a 5 star service! He is incredibly patient with those who aren't particularly IT savvy and will always go out of his way to find a solution to any problem.
Unternehmensdetails
- Computersupport und -dienste
- Kabelnetzbetreiber
- Fachgeschäft für Videoüberwachung
- Energieversorger
- Lieferant von Brandmeldeanlagen
Vom Unternehmen geschrieben
We are BDR Group. The UK's Multi Award-Winning Choice for IT and Telecoms Solutions. Delivering Excellence since 1991 with our 250+ staff.
Kontaktinformationen
Caspian House, CV379NR, Stratford Upon Avon, Vereinigtes Königreich
- 0800 975 3000
- hello@bdrgroup.co.uk
- www.bdrgroup.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great company to work with
Great company to work with, have great knowledge to provide the best and most cost effective solutions. Speedy responses to changes and excellent bill breakdowns allowing for a better understanding of the mobile user traffic.
Excellent Service
I am so grateful for Diane's ongoing help and support. A real can-do attitude, no task is too big or too small.
Excellent service
Fantastic support & communication. Very responsive and nothing is too much trouble. Always seem willing to go the extra mile to support our business and find us competitive options.
No hesitation in recommending BDR Group
Fantastic and speedy service
I have worked with Della, Diane, Jess and the team for 20 years whilst at different organisations and they are always my "go-to" when seeking mobile phone contract support. Fantastic and speedy service, would highly recommend.
BDR have been our mobile service…
BDR have been our mobile service supplies for a great number of years, during which time the help, service and advice they have supplied have been second to none. All the staff we are involved with are extremely knowledgeable, and nothing is too much trouble to deal with.
20+ years and still at the top of their game.
We have used the mobile side of BDR group through its several iterations for over 20 years, which should be enough to tell you how we find their service. Their customer service is excellent, nothing ever seems to be too much trouble. They've always gone above and beyond in every aspect of the service that the provide.
We have worked with Diane for many…
We have worked with Diane for many years now and she is always ready help no matter what time of day.
Always polite and really cheerful no matter what i throw at her.
Would totally recommend this company.
We have been with BDR for many years…
We have been with BDR for many years since opening our business, and have never changed. Any issues that have come about have always been resolved quickly and professionally. We have recently had a new account manager who is the best we have had to date. Thank you Adam for your hard work and for keeping our equipment updated and running smoothly. I would recommend.
Excellent service as ever 👏🏽
Megan is helpful
Worked with Megan for a couple of years now on prices for gas and electric. Megan and the company work hard to get great prices and are always available if you have any questions. Megan even came to visit our offices in Bradford, not many other companies would do that. Would recommend.
Outstanding service
Megan and Jack gave an excellent service and very professional providing us with our energy rates. Highly recommended
Excellent service
Excellent service. Thomas Lee has kept me updated on each step of the contract transfer and has resolved any issues that arose swiftly. Would recommend BDR to handle a contract switches and will be using them in the future.
Great Service
We've been working with BDR for over eight years now, and they've always provided great service. The mobile team is brilliant—always helpful, efficient, and quick to sort any issues. A special shoutout to Tina and Alison, who have been fantastic to work with over the years. Their support and knowledge have made a real difference. Would definitely recommend BDR for their excellent customer service!
Excellent service
Excellent service, Quick and efficient and got us a great price. Very easy hassle free switch to new company.
Thank you for all your help.
Thank you to Ryan for sorting the issues out we have experienced recently. I'm glad to say we are back on track and I'm grateful for everything that has been done.
Exceptionally Surprised
Having taken control of a business in December that had a long standing relationship with BDR I was introduced to them with a history that was already laid out however, I went into the initial introduction meeting with eyes wide open, from the moment I met with Jamie Hall and Owen Whitlock I was given assurances that the future relationship with them was in good hands.
I have now worked with them for just 4 months and benchmarking them against my many years of IT collaborations across many industries and across the globe I have to say impressed it an understatement.
Their level of knowledge for both their offering and the operation they are supporting is of a standard that is beyond my expectation, the working relationship with Jamie as our primary account manager and point of contact is exceptional, never left hanging or frustrated, in what has been fast paced acquisition they have stepped up and at times gone above and beyond to support what at times have been highly aggressive timescales and demands from me.
Jamie and Owen are both a credit to the BDR brand and they're personal skill and ability to speak to everyone on the right level is a skill that is rarely accomplished so well.
I have no hesitation what so ever in stating that not only do they talk the talk but walk the walk too, the approach to the business and interaction is reflected also by others I have had the pleasure to speak with, namely Luke and Trevor.
Best support
Best support, friendly and helpful staff always on hand to help, highly recommend this company
Avoid!!! Totally appalled at the way they handled my account.
I had a virtual landline for my business which was on divert to a mobile. They would randomly redirect calls to a different number or have a recorded message saying number not known! They also billed me for outgoing calls which were impossible to make from a virtual line, which can only receive calls! Even after numerous calls and emails they have not reimbursed me! Appalling service and customer care! Needless to say I eventually managed to cancel the contract.
BDR Not sorting out billing issues
I am getting fed up of BDR not sorting out billing issues and not getting back to me at all.
I have a dispute going back 2 years and not getting sorted. About 6 months ago I stopped my DD thinking that would incentivise them to sort out the issue if they are not getting paid however even that has not helped.
Great to work with!
Worked with BDR to support mutual clients, always found the team helpful, proactive and customer focused!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








