I have still not received my items, i havent any way to track it and despite logging into the website, have not been able to find my order. Your basic nightmare.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was a simple smooth transaction. Very fast delivery. Very good quality products at a competative price using discount code.
Unternehmen hat geantwortet
I bought a Kérastase mask from Beauty Flash and I'm very happy! The price was really good and the product is original and well packaged. Delivery took 2 working days. The only thing is that this de... Mehr ansehen
Unternehmen hat geantwortet
First time I have used this company but they have competitive prices combined with great service. Would recommend!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Beauty Flash is a UK based supplier of Dermalogica, Decleor, GHD, St Tropez, Fake Bake, Jessica, Tigi & many more. Beauty Flash care about our customers and offer a highly commended advice service. Many of our brands are covered by our Price Promise which ensures you cannot buy cheaper elsewhere. Guaranteed next day delivery service is also available.
Kontaktinformationen
Archway House, 105A High Street, , HP4 2DG, Berkhamsted , Vereinigtes Königreich
- +44 (0) 1442 967976
- cs@beautyflash.co.uk
- www.beautyflash.co.uk
4,5
Hervorragend
2668 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Very poor customer service and packaging.
I recently ordered two large candles on line at a reasonable price . However they were very poorly packaged (just flimsy brown paper) and one was shattered during shipping . I took a photo and contacted the customer service e mail provided over a week ago and o response. Followed up again a few days ago and still no response. Very poor customer service in my view . Will not be ordering from here again . Shame as would have ordered more if better packaged and better customer service .
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Beauty Flash
Hello Caroline,
Thank you for sharing your experience. We are very sorry to hear about the broken candle and the lack of response from our customer service team. We are actively investigating why your emails went unanswered and are reviewing our packaging procedures to prevent this from happening again. I can see that our customer service team have reached out with a resolution.
Kind regards,
Beauty Flash
Unfortunately this company uses those…
Unfortunately this company uses those clowns Everi as their logistics partner. That's never going to end up well.
After spoiling my wife's birthday they offered a derisory 20% discount code on my next purchase ' be serious like I would make another purchase after the diabolical service that I have received from this company.
23. Mai 2026
Antwort von Beauty Flash
Hello Clyde,
Thank you for your feedback.
We're very sorry to hear that your experience did not meet expectations and understand your disappointment, particularly given the occasion involved.
While issues can occasionally occur during the delivery process, we appreciate that this does not lessen the frustration caused. We also apologise that our proposed resolution did not meet your expectations. I can see that our customer service team have arranged a replacement.
Your feedback has been noted and will be reviewed internally as we continue to improve both our service and customer experience.
Kind regards,
Beauty Flash
The delivery was prompt and well…
The delivery was prompt and well wrapped. …More offers please.
23. Mai 2026
Antwort von Beauty Flash
We're happy to hear you enjoyed our prompt delivery! We appreciate your feedback and will consider more offers.
Awful customer service
I received a pot of Wella texture touch which had been opened and dried out
I have sent the on line form and emailed them direct with no reply. I have phoned them only to continuously be number 1 in the queue staying on the line for up to 45 minutes
Not impressed at all
18. Mai 2026
Antwort von Beauty Flash
We are truly sorry to hear about the condition of the product you received and the difficulty you've experienced reaching us. We understand your frustration with the lack of response and long wait times. We are actively looking into these communication issues to improve our service. I have taken a look and can see that our customer service team has been in touch to resolve the issue.
Antwort von Beauty Flash
We appreciate your positive feedback. Thank you!
Have used Beautyflash for many years…
Have used Beautyflash for many years now. It has a variety of products, ordering is swift and easy and arrives in a day!
16. Mai 2026
Antwort von Beauty Flash
We're so happy to hear you've enjoyed our variety of products and swift service for so many years! Thank you for your wonderful feedback.
Antwort von Beauty Flash
We're glad you enjoyed our products and prices. We appreciate your feedback!
Best price, I could find,even on line
Best price I could find, and delivered on time too
17. Mai 2026
Antwort von Beauty Flash
We're so glad you found a great price and received your order promptly!
Antwort von Beauty Flash
We're so glad you are always happy with our service Thank you for your kind words.
Prompt delivery and easy to order
Prompt delivery and easy to order. Happy with my perfume.
16. Mai 2026
Antwort von Beauty Flash
We're so glad you're happy with your perfume and found ordering easy. Thank you for your kind words!
Very good value and delivered in a…
Very good value and delivered in a couple of days.
Thank you!
13. Mai 2026
Antwort von Beauty Flash
We're so glad you found great value and received your delivery quickly! Thank you for your kind words.
Great experience from ordering to…
Great experience from ordering to delivery. Highly recommend
10. Mai 2026
Antwort von Beauty Flash
We are delighted to hear you had such a positive experience with us. Thank you for your kind words!
Antwort von Beauty Flash
We are so glad you enjoyed our service. We appreciate your feedback!
Antwort von Beauty Flash
We're delighted you found our ordering process easy, delivery quick and free, and prices good. Thank you for your feedback.
Wrong item and awful waiting times for problem solving
Wrong item. Took ages to sort out the problem. Not trust worthy. Needs improvement
10. Mai 2026
Antwort von Beauty Flash
Thank you for taking the time to leave a review - we're so sorry to hear this! We've had a look and can see that our customer service team have resolved your query now - please accept our apologies for any inconvenience or upset caused by this. We've passed along your feedback to the relevant teams and will take it on board. Do let us know if you have any questions and we'll be happy to help.
Not much to say
Not much to say, really. My order reached me in time, and it was in perfect condition.
I will definitely use you again.
Thank you. x
6. Mai 2026
Antwort von Beauty Flash
We are so pleased your order arrived perfectly and on time! We appreciate your kind words and look forward to serving you again.
Super quick and efficient delivery..
Super quick and efficient delivery..
Thank you for the stress free purchases. 😊
5. Mai 2026
Antwort von Beauty Flash
We're so glad to hear you had a stress-free experience with our quick and efficient delivery! Thank you for your kind words.
Very efficient service
Very efficient service. Sadly no longer seem to enclose samples of other items.
5. Mai 2026
Antwort von Beauty Flash
We appreciate your feedback on our efficient service. We note your comment about samples and will consider it.
Great value better than John Lewis or a…
Great value better than John Lewis or a factory outlet
2. Mai 2026
Antwort von Beauty Flash
We're happy to hear that you consider our value better than other options. Thank you for sharing your positive experience with us!
Fast delivery but too much packaging
Pros - Reasonably priced and delivered on time.
Cons - massive almost shoe size cardboard box and paper stuffing for a tiny item seems wasteful. Without this it would have fitted through my letter box in a padded envelope.
28. April 2026
Antwort von Beauty Flash
We appreciate you taking the time to share your thoughts. We're happy the item arrived on time and was reasonably priced. We apologise for the excessive packaging; we'll review our packaging methods to reduce waste.
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