At what is a difficult time personally for me, Phil made it very easy and painless to sort out a new base, mattress and headboard. The only downside was the the three week wait for delivery.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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Das sagen Bewerter
We visited the store on the August bank holiday weekend "just to have a look" and had no intention of buying on the day, however we left with a completed order form! After speaking to Phil, who w... Mehr ansehen
Unternehmen hat geantwortet
Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
Unternehmen hat geantwortet
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Ashton Under Lyne
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Vereinigtes Königreich
4,8
Hervorragend
179 Bewertungen
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Das haben sich andere Leute angesehen
Gemma who helped us allowed us to…
Gemma who helped us allowed us to explore the beds giving her knowledge and guidance but without being over us the whole time. It made the experience so much easier and when we need a new mattress we’ll definitely return to this store.
23. Februar 2026
Antwort von Bensons For Beds - Ashton Under Lyne
Thanks so much! Gemma will be thrilled to hear this. We’re glad her friendly guidance helped you find the perfect fit without the pressure. Can’t wait to welcome you back when it’s mattress‑time,
See you next time! Megan at Customer Care 😊
We walked in and didn’t know anything…
We walked in and didn’t know anything about the different beds, we spoke to Gemma at benson for beds at Ashton under Lyne snipe retail park who was very knowledgeable on every bed, she walked us round each bed to try and talked us through each one as they were all so different from how they were manufactured to layers inside, we settled on the Hypnos 05 bed which was so comfy when lying on it. I didn’t want to go anywhere else because Gemma was so helpful. Looking forward to the delivery day and a cosy comfy night sleep. I also told Gemma I have back and hip pain which she talked us through how the bed should conform to the body and no pressure on the body which she checked for when we was lay on the beds. Thank you very much, Gemma is an asset to the store.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback. We're happy to hear that you received helpful advice and that our colleague was able to assist you in finding the perfect bed. Thank you for sharing your experience.
Stewart - Team Bensons
Antwort von Bensons For Beds - Ashton Under Lyne
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Excellent service throughout
Excellent service throughout. Very pleased with the Bergen wardrobe I have purchased. Excellent value and very happy with the quality. Excellent communication regarding my purchase. Excellent service from the recommended tradesmen who constructed my purchased wardrobe following delivery.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
We're happy to hear about your excellent experience! It's great to know you're pleased with the wardrobe's value and quality. We appreciate your positive feedback regarding our communication and the service from the tradesmen.
Order a bed to be delivered as a whole item and you will be charged twice. One for base and once for mattress, delivered in one trip.
Beware of what I regarded as sharp practice on delivery charges. Charged for bed then mattress separately but delivered together.
Also, part missing but this was rectified swiftly, within 24 hours
That aspect was excellent service recovery.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
Thank you for taking the time to share your feedback Terry. We’re really sorry to hear the delivery charges didn’t feel clear — that’s certainly not the experience we want for our customers, and your comments will be passed on so we can review this.
We’re glad, though, that when a part was missing, our team resolved it quickly and within 24 hours — great to hear the service recovery hit the mark.
Thanks again for letting us know — it really helps us improve,
- Megan at Customer Care💜
Antwort von Bensons For Beds - Ashton Under Lyne
We're glad you received excellent support from our store manager. We appreciate your positive feedback,
Megan at Customer Care
Excellent
Excellent. Bed was delivered on time and the delivery drivers were polite and friendly
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
We're happy to know your bed was delivered punctually and that our delivery team was courteous and amiable. Thank you for your positive feedback.
Great staff professional service.
18. Jänner 2026
Antwort von Bensons For Beds - Ashton Under Lyne
We're so glad our staff provided professional service! It's what we strive for, and we appreciate your positive feedback.
Long lead time
We order our king mattress and arrived when they said it would
We are pleased with the whole process, selection, delivery and product.
It would be nice if it could had been delivered in a shorter time frame.
12. Jänner 2026
Antwort von Bensons For Beds - Ashton Under Lyne
We're glad you are pleased with the selection, delivery, and your new king mattress. We appreciate your feedback and will consider ways to improve our delivery time frame. Thanks for your review.
Phil the sales advisor at Ashton Under…
Phil the sales advisor at Ashton Under Lyne store was brilliant and with his help we bought 2 new beds and mattresses ready for when we move house 😊
14. Jänner 2026
Antwort von Bensons For Beds - Ashton Under Lyne
We're happy to hear that you had a brilliant experience at our Ashton Under Lyne store. We appreciate your positive feedback and are glad we could help you find the perfect beds and mattresses for your new home.
Lovely, friendly, polite delivery men
Great delivery men Very polite and helpful 😄
9. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
We’re delighted to hear our delivery team was polite, helpful, and made the process smooth for you. Thank you for your positive review – Lauryn at Customer Care 💜
Purchase in showroom, self assemble bed
Showroom person (Lianne) was very helpful and knowledgeable and good with the kids. We found what we wanted. Delivery was efficient. Putting it up took about 1hr30, but all straightforward. Would recommend them.
25. November 2025
Antwort von Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback! We're happy to hear that our showroom staff was helpful and knowledgeable, and that the delivery and setup were efficient. Thank you for recommending us!
Thank you, Team Bensons - Jess
Double bed Sealy Posturepedic mattress.
Phil member of staff who served us was very polite, helpful & had a lot of knowledge whilst helping us choose the mattress.
11. Dezember 2025
Antwort von Bensons For Beds - Ashton Under Lyne
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Antwort von Bensons For Beds - Ashton Under Lyne
We're glad you enjoyed your experience. It's wonderful to hear the young lady was helpful and attentive. Thank you for your feedback.
Antwort von Bensons For Beds - Ashton Under Lyne
We're so glad to hear that you found our team member to be helpful. We appreciate your feedback!
Antwort von Bensons For Beds - Ashton Under Lyne
We appreciate you sharing this with us Paul! We are so glad that our staff was helpful and gave good advice during your visit with us.
Take care and see you again soon,
Megan at Customer Care
The salesperson (Aga) is really lovely
The salesperson (Aga) is really lovely. She’s knowledgeable, friendly, professional and very easy to talk to. She’s served us twice before when we’ve bought beds and we now only go to store when we know she’s going to be in. She’s a real asset to Benson’s. I wish all salespeople were like Aga.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
We're happy to hear that you find our salesperson lovely, knowledgeable, and easy to talk to. It's great to know that you specifically visit our store when they are working. Thank you so much- Megan at Customer Care
The time spent explaining our options…
The time spent explaining our options with respect to our previous purchases and preferences. Lianne was very professional and knowledgeable.
13. November 2025
Antwort von Bensons For Beds - Ashton Under Lyne
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments.
– Thank you, Anthea - Team Bensons
Really good experience
Lianne was very helpful and professional, which made my experience really good.
4. November 2025
Antwort von Bensons For Beds - Ashton Under Lyne
We're happy to hear that our team member provided professional and helpful service, making your experience a really good one. Thank you for an amazing review – Lauryn at Customer Care 💜
Great service
From ordering the bed in the showroom to delivery and installation was a stress free experience
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Ashton Under Lyne
Thank you for your wonderful feedback! We’re delighted to hear your bed purchase, delivery, and installation was completely stress-free.
We appreciate your support and hope you enjoy your new bed!
Best Wishes,
Megan at Customer Care
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