Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... Mehr ansehen
Standort
Standort wechselnUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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Das sagen Bewerter
The service I received from Bensons for beds was great from John in the Ayr branch to fast delivery one week from ordering to delivery time slot. Would totally recommend
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and d... Mehr ansehen
Unternehmen hat geantwortet
Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Unternehmensdetails
Über Bensons For Beds - Ayr
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Vereinigtes Königreich
- 1292618293
4,9
Hervorragend
544 Bewertungen
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Das haben sich andere Leute angesehen
Very relaxing visit
Very relaxing visit, helpful staff but not pushy, they took time to explain the products we were looking at
27. Mai 2026
Antwort von Bensons For Beds - Ayr
We're delighted you had a relaxing visit and found our team helpful and informative. Thank you for your feedback!
Team Bensons
Staff helpful but not pushy
Staff helpful but not pushy, showed us a few items relevant to our request then left us to look around and decide. Hot beverages offered whilst delivery date and paperwork were sorted out. Didnt push for us to take extras. Overall a calm ,pleasant shopping experience .
22. Mai 2026
Antwort von Bensons For Beds - Ayr
Thank you for your wonderful 5-star review! We're so pleased to hear our team was helpful and respectful of your space. We're glad you enjoyed a calm and pleasant shopping experience with us.
Team Bensons
Bensons have on the whole provided an…
Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.
18. Mai 2026
Antwort von Bensons For Beds - Ayr
We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!
Team Bensons
Found the perfect mattress for us
Found the perfect mattress for us. Friendly staff. Can't wait to get the beds
18. Mai 2026
Antwort von Bensons For Beds - Ayr
We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!
Team Bensons - Jess
Super helpful staff
Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.
19. Mai 2026
Antwort von Bensons For Beds - Ayr
Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.
Team Bensons
The process from entering your store at…
The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.
18. Mai 2026
Antwort von Bensons For Beds - Ayr
We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!
Team Bensons
Great service from start to finish
14. Mai 2026
Antwort von Bensons For Beds - Ayr
We're delighted you had a great experience. Thank you for sharing your positive feedback!
Team Bensons - Jess
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person, Jocelyn
12. Mai 2026
Antwort von Bensons For Beds - Ayr
We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.
Team Bensons - Jess
Antwort von Bensons For Beds - Ayr
Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨
Antwort von Bensons For Beds - Ayr
We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.
Team Bensons
Excellent customer service
Staff friendly knowledgeable and gave me plenty of time to decide.
4. Mai 2026
Antwort von Bensons For Beds - Ayr
We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.
Team Bensons
The member of staff in the shop was…
The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.
4. Mai 2026
Antwort von Bensons For Beds - Ayr
We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!
Team Bensons
Good selection and helpful sales…
Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.
30. April 2026
Antwort von Bensons For Beds - Ayr
Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨
The staff were amazing
The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody
1. Mai 2026
Antwort von Bensons For Beds - Ayr
We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!
Team Bensons
Great store service and delivery
Service recommendation received by the store manager in Ayr branch was excellent
Delivery with care and timing was great
30. April 2026
Antwort von Bensons For Beds - Ayr
Brilliant to hear! We’ll pass your kind words on to the Ayr team 🚚⭐
Sleeping well
Joanne in the shop professionally answered my questions without any pressure to purchase. The delivery arrived as scheduled and on time. Both men were respectful of me and my property leaving it all tidy, they explained the mechanics of the bed and offered advise. Very pleased.
30. April 2026
Antwort von Bensons For Beds - Ayr
Thank you for the lovely review! 😊 We’re really pleased Joanne was able to answer all your questions professionally and without any pressure. It’s great to hear delivery arrived right on time and that the team were respectful, tidy, and took the time to explain everything clearly. We’re delighted you’re very pleased — enjoy your new bed! 🛏️✨
Antwort von Bensons For Beds - Ayr
Thank you! 😊 We’re so glad everything hit the mark — that really means a lot to us. Enjoy, and thanks again for choosing us! 🌟
Good service …
Delivery on time and the guys carried the bed to where we needed it, no problem and polite. Bed well packed. Delivered from a different location from where bought.
20. April 2026
Antwort von Bensons For Beds - Ayr
Thanks for the feedback! Delighted the delivery team made it easy for you ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Antwort von Bensons For Beds - Ayr
We're so happy to hear that you had a fabulous experience with your purchase and delivery! Thank you for your positive feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent Service from start to finish
18. April 2026
Antwort von Bensons For Beds - Ayr
Start to finish excellence—music to our ears! Thanks for the lovely review ⭐
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
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