I used to think that Bensons were a bit downmarket but how wrong I was. Tried out in Bury St Edmunds store where manager was most helpful though we didn’t actually buy there. Ordered later online and... Mehr ansehen
Unternehmen hat geantwortet
Unit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT Bury St Edmunds, Suffolk, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I used to think that Bensons were a bit downmarket but how wrong I was. Tried out in Bury St Edmunds store where manager was most helpful though we didn’t actually buy there. Ordered later online and... Mehr ansehen
Unternehmen hat geantwortet
the staff were great , helpful and patience, but I was lead to think the mattress insurance was free, its not so mark it down one star
Clean & tidy store displaying the furniture I was looking for. Greeted by the assistant on entering but then left to browse at my leisure without being made to feel pressured to buy.
Unternehmen hat geantwortet
Steve welcomed us to the store professionally. We were asked questions about how we sleep, what was our preference & current mattress type. We were left to review mattresses ourselves before Steve c... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Suffolk, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Bury St Edmunds staff, very informative and patient with no pressure on us to purchase it's a shame one of the delivery guys wasn't as professional.
It was a well informed discussion with Steve from Bury st Edmunds branch, advising the various options suited to our budget . He was friendly and helpful and we consequently bought a mattress from his store
Friendly and professional staff; very business like, helpful and able
On entering the show room we were greeted by a lady called Sigita.She could see we having a look at different mattresses and asked us if we needed help and said let her now if we did. When we asked her for advice she was so helpful and considerate and not a bit pushy which made the experience a lot more pleasurable
We found exactly what we were looking for in a bed settee and at the right price. Benson beds of Bury St Edmunds was an easy place to find. Despite a few people in the store we were soon helped in getting what we wanted. Excellent store Excellent staff!!
We were allow to look round without pressure, when we were ready the salesman explained everything we needed to know
Visited the Bury St Edmunds branch and was very pleasantly surprised by the airy showroom. We were spoken to by Steve who was very informative, you could tell he was experienced by some of the info he gave. The order process was smooth and quick. We would definitely recommend to friends and family but hopefully we won’t be needing a new bed for quite a few years.
Really helpful advice provided. There was a huge selection of beds and the pros & cons were explained clearly.
My husband and I were helped by the lovely Sigita, who talked us through all the various options, product knowledge was excellent, manner very professional, friendly and helpful, absolutely no pressure at all. A very positive experience, thank you 🤗
Good experience in store. Good price bed. Not 5 stars as long delivery date.
The staff were friendly, courteous and very helpful, providing us with all the information we required quickly and efficiently.
Very helpful and friendly staff.
Amazing service on a difficult purchase! We went to bensons not having a clue on what we wanted or needed and certainly with no confidence we were able to choose the right one for us. We were greeted by Steve at the Bury St Edmunds store and WOW! We were shown respect towards our naivety, compassion for our requirements and ailments and treated like people, not just a customer. He was brilliant in explaining how different beds would aid or hinder different issues in a true and honest manner and was fantastic in correcting us when we were wrong and reassuring us when we were right. He found us a bed that we both loved and would also do what we wanted it to do and it wasn’t the most expensive the shop either! Brilliant service, Brilliant Guy
The salesman that helped us (Steve) in Bury St Edmunds branch was friendly and knowledgeable.Took the time to show us the TV bed/mattress options and also gave us plenty of time and space to discuss.
It was a positive experience and would highly recommend
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