Great service from start to finish, Rashid at our Local Bensons in Enfield was very helpful, knowledgeable and patient. The delivery team was great as well. An overall stress free experience.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received useful information in the shop without the shop assistant being pushy. We had to reschedule the delivery twice which was very easy to do. The delivery people were careful and courteous
Unternehmen hat geantwortet
Our sales assistant Rushid was fantastic! He remembered us from when we were there last Christmas and he’s very helpful! Lovely guy and make our experience a lovely one!
Unternehmen hat geantwortet
Customer service was so good Online expereince was great - kept informing me on the prgoress of my order. The beds X4 were so carefully packaged with no damage at all. The Mattress is as expecte... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Bensons For Beds - Enfield363
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Vereinigtes Königreich
- 2083632710
4,9
Hervorragend
398 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service from start to finish
Great service from start to finish, Rashid at our Local Bensons in Enfield was very helpful, knowledgeable and patient.
The delivery team was great as well.
An overall stress free experience.
2. August 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear you had such a stress-free experience from start to finish! It's wonderful that our team member was helpful, knowledgeable, and patient, and that the delivery team also provided great service.
Team Bensons
Excellent experience
We received useful information in the shop without the shop assistant being pushy.
We had to reschedule the delivery twice which was very easy to do.
The delivery people were careful and courteous
2. August 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear you received useful information in the shop without feeling pressured. It's wonderful that rescheduling your delivery was easy and that our delivery team was careful and courteous. Thank you for your kind words!
Team Bensons
Great sales assistant! Our sales assistant Rushid was…
Our sales assistant Rushid was fantastic! He remembered us from when we were there last Christmas and he’s very helpful! Lovely guy and make our experience a lovely one!
25. Juli 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear that our sales assistant was fantastic and remembered you from your previous visit! It's wonderful that Rushid was very helpful and made your experience a lovely one.
Team Bensons
Customer service was so good
Customer service was so good
Online expereince was great - kept informing me on the prgoress of my order.
The beds X4 were so carefully packaged with no damage at all. The Mattress is as expected. Very good product. My children and I assembled them by ourselves - instruction is fairly straightforward to use.
19. Juli 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear about your excellent experience with our customer service and online updates! It's wonderful that your beds arrived carefully packaged and undamaged, and that you found the mattress to be a very good product. We're also glad the assembly instructions were straightforward.
Thank you for your positive review - Lauryn at Customer Care 💜
Andy and James were both fantastic
Andy and James were both fantastic! Very punctual and despite the hot weather got our bed set up in speedy time! Probably one of the nicest delivery team we've ever had!
10. Juli 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear that your delivery team was fantastic! It's wonderful that they were punctual and set up your bed quickly, even with the hot weather. We truly appreciate your kind words!
Thank you for your positive review - Lauryn at Customer Care
Antwort von Bensons For Beds - Enfield363
We are so pleased to hear that we were on time and did a good job for you. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
The shop assistant was very helpful and…
The shop assistant was very helpful and informative in helping me to choose the right mattress for my needs.
14. Juli 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear that our shop assistant was very helpful and informative in assisting you to choose the right mattress for your needs. Thank you for your wonderful feedback!
Team Bensons
Everything from start to finish
Everything from start to finish
Very supportive team
Very kind and helpful
Very polite
Will order again
This team needs some sort of recognition
Thank you 🫶🏽
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear that your entire experience was excellent from start to finish! It's wonderful that our team was so supportive, kind, helpful, and polite. We truly appreciate your kind words and look forward to your next order!
Great Service
Great service from the initial sale process through to delivery.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Enfield363
We're so pleased you received great service from the initial sale process through to delivery. Thank you for your wonderful feedback!
Sales rep was knowledgeable
Sales rep was knowledgeable. He left us alone to try as many beds as required. but was on hand to answer questions.
21. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're delighted to hear that our sales representative was knowledgeable and gave you the space you needed to make your decision while still being available to assist. Thank you for your positive feedback!
Antwort von Bensons For Beds - Enfield363
We are so pleased you found our service very good and the product excellent quality. Thank you for your kind words!
Team Bensons
Excellent delivery service
Excellent communication on day of delivery from the driver John H & Steven B. They went above and beyond to place the boxes where I requested.
27. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're so glad to hear our delivery team provided excellent service and went above and beyond for you! Thank you for sharing your positive experience.
Team Bensons
The sales person was very helpful and…
The sales person was very helpful and knoledgeable about the mattresses. He gave us good advice and guidance as to the type of mattress that would suit us best,
19. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased our team provided helpful and knowledgeable advice, guiding you to the perfect mattress. We appreciate your positive feedback!
Team Bensons
Mark
Mark , was amazing and we realised he was the same person who served us 9 years when we bought our last bed and mattress .
Definitely 5/5 or more
18. Juni 2026
Antwort von Bensons For Beds - Enfield363
We are so happy to hear about your wonderful experience and that our team member provided such excellent service again! Thank you for your continued loyalty.
Team Bensons
Excellent service from the start!
Rashid and Mark were so welcoming and delivered excellent customer service patiently supporting me right from my initial telephone enquiry to visiting the Enfield store with my husband. We found the staff to be friendly and knowledgeable, and having recently lost my mum, they made my job looking for a bed and mattress for my dad's spare room so much smoother, which I was very grateful for. I would highly recommend this shop, as in my experience, their quality and service received outweighed the competition next door!
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear our team provided such welcoming and excellent customer service during a difficult time. It's wonderful that we could make your experience smoother and that you found our staff friendly and knowledgeable. Thank you for your high recommendation!
Team Bensons
Mark at Enfield was amazing and really…
Mark at Enfield was amazing and really helpful. He is very knowledgeable and was able to help us find the bed we wanted
1. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're delighted our team member was so helpful and knowledgeable in assisting you to find the perfect bed. Thank you!
Team Bensons
Great experience with Benson Beds from…
Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you to Naj at Enfield, as well as James and Kay from the delivery team.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear you had a great experience from showroom to delivery! It's wonderful that our team provided such professionalism and patience. Thank you for your kind feedback.
Team Bensons
The whole experience was excellent
The whole experience was excellent. I walked in and asked for a single mattress. The staff checked stock and I was able to walk away with my item.
The attention to details that the staff gave was wonderful and I left heard and advised properly. I would definitely recommend the enfield store.
Well done to the staff for making the experience good.
3. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear your experience was excellent and that our staff provided wonderful attention to detail. It's great you felt heard and advised properly. Thank you for recommending us!
Team Bensons
Very knowledgeable staff
I was approached when I entered the store and welcomed by Rushid. He let my know that if I needed any help that he was happy to help. He allowed me to browse the store without pressure and was on had to help when I had picked my mattress. Rushed was very knowledgeable and and friendly. Great customer service.
5. Juni 2026
Antwort von Bensons For Beds - Enfield363
We're so pleased to hear you received such a warm welcome and helpful service! It's wonderful that our team member was knowledgeable and friendly, allowing you to browse without pressure. Thank you for your positive feedback.
Team Bensons
Great service from the staff we would…
Great service from the staff we would highly recommend
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Enfield363
We're delighted you had a great experience with our staff. Thank you for your recommendation!
Team Bensons
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.