Bentleymotorgroup Bewertungen 

In May/June I bought a Picanto advertised as a “hand-picked” Kia Assured Used car, with benefits including “a minimum of 12 months roadside assistance”.

At face-value the pre-sale process and delivery of the car on the day were great, with the same really friendly and never pushy young salesman mentioned by another reviewer.

As part of getting an acceptable price for the car, I was very careful to negotiate the benefit of a free first service for the car (which was 10 months old), as a timely service history is crucial for Kia’s 7-Year Warranty. The salesman and sales manager were both directly involved in discussing and agreeing this free service prior to delivery, which would save me around £200 (or so I thought!).

My final face-to-face request, as I drove the car away on 3rd June, was for details of the RAC cover. Three follow-up emails, a phone call and six weeks later I’m still later waiting, and of course driving around with no breakdown cover. I was even told that this benefit has ended, but logging a call with Kia quickly sorted that one out.

It’s a shame to be highlighting such a simple matter, but after five weeks of ‘radio silence’ what else is to be done, especially when the last words to me were that it was ‘going to be sorted’.

Another perhaps not-so-small point is that it turns out the car had already had its first service two weeks before I even viewed it (“to make it more appealing” apparently, as I found out afterwards, but bizarrely this wasn’t advertised or mentioned at the time!). So it was a pointless and worthless negotiating point and it seems I was mis-led about this?

Some might see these as minor I know, but attention to small details has detracted from what could have been a faultless first experience.

Great service and welcome from both James Betham (Sales Manager) and James Hardgrave.

Both were able to accommodate our needs with a great deal on our part exchange and our new Omoda7. They communicated with up when the car arrived and were able to turn the car around quickly so my wife could take it away for the weekend.

Anish Singadia provided excellent service from start to finish. He was professional, approachable, and incredibly helpful throughout the whole process. Nothing ever felt rushed or pressured, and he always took the time to answer questions properly and keep everything clear and straightforward.

His communication was spot on, and he made the experience smooth and stress free. You can tell he genuinely cares about customer service and making sure people feel looked after.

Really appreciated his patience, honesty, and overall attitude. A real credit to the team and I’d highly recommend dealing with him.

I recently purchased a car from Bentley Motor Group and couldn't be happier
with the experience. From start to finish, everything was handled
professionally and smoothly.

A special mention has to go to Patrick, the salesman who looked after me. He
was absolutely brilliant-friendly, knowledgeable, and never pushy. He took
the time to answer all my questions and made sure I felt confident in my
decision.

I'd also like to thank James, the sales manager, for securing me a cracking
deal. His effort to make the numbers work really made a difference and
showed genuine care for customer satisfaction.

Overall, a fantastic experience, and I wouldn't hesitate to recommend
Bentley Motor Group to anyone looking for a new car.

We were looking for our next upgrade and thought we would try this place. I’m very glad we did! We dealt with a gentleman called Anish who was extremely helpful and explained things in a very enthusiastic but understandable manner. We have recommended Bentley Motor Group to all our friends!

Great service when purchasing our new Jaecoo.

@⁨Seema!⁩
Please can you post this
From my perspective, the entire experience of purchasing our new car was made truly special thanks to Anish.

What stood out to me most was the care and thought he put into preparing the car for us. When we arrived for collection, he had arranged a lovely unveil that made the moment feel exciting and memorable—it wasn’t just handing over keys, it felt like a proper celebration. That attention to detail really meant a lot.

Throughout the process, Anish was incredibly supportive and reassuring. He guided us step by step, explaining everything clearly and making sure we felt completely comfortable with the car and all its features. I never felt overwhelmed or rushed—he was patient, knowledgeable, and always happy to help.

Even after we drove away, his level of care didn’t stop. The aftercare has been exceptional—he checked in to make sure everything was going well and made it clear that he’s there if we need any help or have questions. That ongoing support has given us real peace of mind.

It’s rare to come across someone so dedicated to customer satisfaction. Anish went above and beyond to make the whole experience smooth, enjoyable, and genuinely special. I couldn’t recommend him highly enough.

I recently purchased an Omoda car from Bentley Motors. Anish made the decision very easy for me. There was no pressure to buy at any point. He had excellent knowledge of the vehicle. Anish kept me up to date with regards to when the vehicle would arrive and made the whole process very easy and stress free. Since the purchase Anish has been in contact to ensure all was ok and have been invited back to ensure I know how all the various settings work as there are many on the Omoda!!!

I was looking to buy a nearly new Kia sportage so contacted Bentley motor group in Keighley and spoke to Matt. I had a test drive the same day and although they didn't have any suitable models for sale Matt said he would keep me informed of new arrivals . There was no pressure . A week later Matt informed me of a new possibility and arranged another test drive -success! Throughout the short process Matt was very helpful and informative but never pushy which made for the easiest car buying I've ever done!

Matt at Bentley Motors in Keighley made our buying experience hassle free. He made sure we understood all the details and was very patient answering our questions

Love my new car , it took a bit longer than expected to get it delivered but i was well looked after by the staff, (Matt ) he made the whole process very easy, and couldn’t do enough to help, thank you.

Matthew was great throughout the buying process from fully demonstrating the vehicle including a test drive, walking us through the ordering process, applying a reduction in price based upon updated offers in place at the point of collection and fully explaining the operation of all controls when we picked the car up. A really good experience and far better than experienced with other dealers previously.

Purchased a swift motorhome over the phone from Mark, price quoted was the exact price paid, everything was so easy from start to finish, the vehicle was waiting at the time arranged ready to go, i would definitely recommend, price was unbeatable. Thank you so much for an excellent experience.