Berkeley Group Plc Bewertungen 

I was lucky to meet great individuals through my first home purchase with Berkeley. Their dedication and attention to my requirements made the process so easy, grateful for it!

Professional and experienced developer in London, always ready answer any detailed questions

Got issue with the network. Customer service keep active update and assistance !

So I contacted Berkley regarding the gas works near me. I've raised concerns about damage to neighbouring areas, unnecessary destruction of trees, destruction of active fox burrows, and more.

My email was passed along to a Joe, who is a manager, who also, doesn't bother to actually follow up on anything. Absolutely no care for neighbours during the course of the development.

Avoid the Gas Works in Bath, more over priced tat anyway.

Always very unhelpful. Do not wish to sort issues. Very poor customer service.

worst place anyone can rent in Berkely califonia dirty nasty and bad management

My god arrogant greedy cowboys . Houses are slung together using cheapest of everything from plaster board to 2.5 cable ..To all telehandler operators.

This is what happens when the job becomes your life. You become a statistic in a long line of operators who thought the job was more important than your life. There is always another job. This man Mo Zubairu died on Saturday night of a heart attack, age 49. He’ll never see another birthday or his kids grow up. Today he is remembered on a gofund me page. As good a telehandler driver as he was and he was one of the best. In 6 months he will be forgotten. He was from Wembley working on the Berkley Homes site in Slough. Miss you mate. Sure you have gone to better place.

New Build in Royal Arsenal Riverside

- Front door not comply to the fire regulation you need to pay yourself to fix it.
- Toilet part are designed to be affect by hard water and limescales so they will not take responsibility if it fails in just 2.5years and any leak cause.
- Cistern would be installed without support so good luck if it break and leak.
- All hidden behind the wall, it is more easy to sneak in USA now than finding defect within the warranty period.

Good luck if you bought it.

Do not buy from them !! You will lose an enormous amount of money! Overpriced, crooked and liars. They will tell you all kinds of stories about how your property will increase in price, all lies. I’ve lost an absolute fortune, bought 2 properties in Reading. The area is now crime ridden and ghetto! From day 1 these properties started losing value. Now each £100,000 below what I paid 8 years ago.
Their properties CRAZY overpriced! Avoid them!

Can’t recommend the staff at Hartland village enough. Their customer service is Second to none, particularly compared to some other local new build developers. Sadly, we had to pull out of our sale due to personal reasons but Frances and Janey both went above and beyond to help us and we are forever grateful. Fantastic service throughout the whole process even though we did cause them some issues, they did what they could to help so thanks again.

Avoid “With Energy” and Be Cautious When Buying from Berkeley Group

I would strongly advise anyone to be extremely careful when considering a property purchase from Berkeley Group. What they fail to tell you is that you are locked into using a single energy provider: With Energy. This isn’t just inconvenient—it’s outright monopolization. You don’t have the freedom to choose a provider that offers competitive rates or better service. You’re stuck, plain and simple.

To make matters worse, With Energy charges an absurd £2 per day as a standing charge. That’s over £700 a year before you even use a single unit of energy. It’s completely unjustifiable and feels like daylight robbery. How is this even allowed? This ridiculous fee leaves you paying far more than necessary for basic utilities.

Berkeley Group has essentially handed its customers over to an exploitative energy company, ensuring you’re forced into paying extortionate fees with no way out. It feels unethical and deceitful, especially since this critical information isn’t disclosed upfront during the buying process.

If you’re considering buying a property from Berkeley Group, I urge you to dig deeper into this hidden trap before committing. The combination of poor transparency and exploitation through With Energy is enough to sour what should be an exciting investment in your future. Buyer beware!

It's a great development but they are not so great or straightforward in returning the security deposit.
My one star is based on my experience with their lack of professionalism when it came to returning my security deposit. I am still waiting as it drags on.
It's cost me time, effort and money as I await annoyingly.

Would definitely recommend and use again in future

Everything done by the sales team was good, but it was only good up until that point, once they have your money they don't really care anymore. Customer service response time is slower than the NHS. Though let's be honest, if you can afford one of these homes you should be able to afford to fix any problems that come with the home afterwards, right? Right??

AVOID AVOID AVOID. I bought two properties in the UK from Berkeley, on in OneBlackfriars and another in Chelsea Creek. And my experience is just the same as the others, once they take the money, anything that goes wrong will be a nightmare to fix, even if the property is within warranty.

The heating system of my new home is not working and winter is quickly approaching. It's been a month since I initially reported and no solution has been provided. It seems ironic to live in a brand new million-pound flat and freeze in the cold English winter.

Please DO NOT trust what they say about their clients would recommend them to a family and friend, this company ties this question in the survey for homeowners to the performance of the customer service team to guilt their customers into providing high scores for the company.

Never buy off Berkeley homes off plan. Misleading and Dishonest sales people. They assure you Berkeley Homes don’t discount in the later stages of development completion. Purchased a flat off plan over six months ago and now prices have been reduced for same size and spec flat by £20,000. Same flat that is being marketed now was shown to us at the time of our purchase at £20,000 more than what it is priced for now. If you really want to purchase negotiate down by at least this amount or more or wait until last minute.

Having purchased my new home through Berkeley homes, i wish i'd listened to others about the faults of there poor build quality.

As a company, they promise you everything and that the final quality will be to a standard that you won't get elsewhere, however, the final product is far from that.

In the first year and subsequent years since (Which Berkeley will do nothing about) we have had:

- Flooding
- Dodgy plumbing
- Floor coming up
- Damage to the walls from their repairs
- Mould where extractors fans don't work
- Incorrect wiring of the house
- Switches labelled incorrectly
- Rubbish, bricks, tools and glass all in the ground less that 15cm below the grass
- Faulty electric boards and incorrectly fitted fuse box
- Faulty gas meter
- Faulty Hobs,
- Gaps in the door seals so things can crawl in

Really great aftersales service 👏