MOT was fine and handled effectively-however, on picking up the car I noticed that the front left wheel was obviously fully flat! I was in a hurry but it took a further 20 mins to sort out (btw done... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A very difficult experience—and, in my view, an entirely negative one. The company was set to sell us a car priced at £86,000. Not a new one, mind you—a used vehicle. When I first called to ask if t... Mehr ansehen
The service team at Berry Cobham are exceptional . Knowledgeable , helpful and courteous. They are also prompt and friendly which makes the experience a very good one.
Ashley Slaughter has provided us world class experience in purchasing our brand new BMW M2. His product knowledge and understanding customers needs, is what makes us return back every single time. I h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Berry Cobham BMW, dedicated to providing exemplary customer service and competitive prices on New and Approved Used BMWs. The experienced staff at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too.
Kontaktinformationen
Vereinigtes Königreich
- www.berrycobhambmw.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very friendly and professional service
Very friendly and professional service. They answered all my questions and were very approachable.
Very good
Very good. Easy to deal with, attentive and friendly. Handover of my part-exchange and pick-up of new car entirely hassle free. Would recommend.
Series 3 PHEV Tourer
Looking for a Series 3 PHEV Tourer. Arranged a test drive. Hamzah and James were so friendly, knowledgeable and helpful. Both my wife and I test drove it and we got a great discount on the car. Would definitely come back again. On the day of pickup also very friendly and helpful. My son who is also considering purchasing a BMW is seriously thinking of coming here to buy it. Also, lovely coffee!!
Excellent service from Connor and Paul
Excellent service from Connor and Paul
It was very pleasant and we were able to buy the perfect car
Excellent service from Dhan who was…
Excellent service from Dhan who was solution oriented and responsive. He understood our requirements well and came up with the best car to fit us.
Immediately felt welcome and sales team…
Immediately felt welcome and sales team were quick to engage but kept sufficient distance to allow us space to look around. One of the best experiences I’ve had at a BMW dealer
Recently bought a 1 series from cob ham…
Recently bought a 1 series from cob ham bmw Connor dealt with us and what a pleasure it was nothing was to much trouble great customer service and delivered us the car in a record time best service I have had when buying a new car
Henry helpful as always
My M6 went to Cobham for some issues and Henry was very helpful as always. He kept me informed of progress regularly and made sure all issues were sorted.
Used Berry’s for last 3 purchases…
Used Berry’s for last 3 purchases service is great Bilal and Marvin are an absolute pleasure to deal with and always deliver a high standard of product knowledge and service
My car was taken for a clutch…
My car was taken for a clutch replacement. I was told the work would be carried out within a couple days. It took almost 3 weeks and the communication was shocking. When I went to pick up the car there was a massive crack in the wind screen which they blamed me for although it was 100% done by them whilst they had it. Would never purchase anything from BMW again.
Never had such a bad experience with a…
Never had such a bad experience with a dealership. I left my car with them for 2 hours to get the break fluid serviced. I came back to my window smashed. They’re refusing to fix it and are accusing me of lying; stating it was broken on arrival before they touched it. All the managers are as bad as each other, Phil and Jason especially.
Will i ever get my 'refundable' deposit refunded?
After two visits to Berry Cobham - I was left with a bitter taste in my mouth.
I agree to putting down a holding deposit on a car in the week leading up to a viewing on the Saturday.
However, that seemed to then constitute a binding sale. Zero interest from the Sales team to try and 'Sell' me the car. Disappointing customer service, hoenstly - I didn't even get offered a cuppa.
Based on this, I was unwilling to spend this significant amount of money with Berry Cobham.
I decided to walk away from the deal and requested a refund. I was assured it would be repaid asap.
Later that afternoon, I got a call - offering me a minuscule percentage off - like that would make a difference or make up for the poor customer service.
And yet 2 weeks later, I'm still here - waiting for my refund.
I've called and I've been assured calls back - yet no call back. And no refund.
So would i recommend Berry BMW?? They've given me exactly a thousand reasons not to.
Great dealership
Great dealership. I took my son for his first "big" car and we left very impressed by Bilal who arranged for the car to be delivered for a test drive. Took my son through everything that was necessary and showed him loads of features and so on. Bilal is incredibly knowledgeable and of course no doubt very experienced but not only that but an actual friendly person who gave us a great deal of confidence when making this large purchase of £20k plus. I will definitely return when I am in need of a new vehicle and highly recommend the whole team but Bilal in particular..

Antwort von Berry Cobham BMW
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







