Changing my review from 1 star (coz delivery was delayed -- took 17 days even though site claims 4-5 days) to 4 because the product is fantastic. Was packed well and reached in perfect condition. The... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cannot say anything about the frame, as i simply did not ge it. Company do not take Any responsibility for it's shipping services, even if you pay more. There response is" well, we shipped it, rest... Mehr ansehen
Unternehmen hat geantwortet
The items I purchased were supposed to be delivered in 2 - 6 working days. Shipping cost was comparatively high, but given that the arrival was supposed to be quick, I was ok paying. 10 working days... Mehr ansehen
Unternehmen hat geantwortet
Product quality good, reasonably priced. Great selection of frames. My items arrived well packaged. The only downfall with my transaction is the length of time taken for delivery as well as only limit... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
833 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The item arrived in a box that was too…
The item arrived in a box that was too small and was damaged. It is therefore not useable.
22. Jänner 2025
Antwort von BGASTORE.IE
Hello Jackie,
We’re very sorry to hear that your item arrived damaged. We understand how disappointing this must be, and we want to make it right.
Accidents can happen during shipping, and when they do, we’re happy to assist. Please contact our customer service team at info@bgastore.ie with a photo of the damaged item, and we’ll be glad to offer a solution.
We appreciate your patience and look forward to resolving this for you.
My package has still not arrived.
My package has still not arrived.
Ordered the 24th January 2025. It's now the 7th of February
In transit STILL with GLS :(
24. Jänner 2025
Antwort von BGASTORE.IE
Hello Stella,
Thank you for reaching out. We completely understand how frustrating this delay must have been, and we sincerely apologize for any inconvenience caused.
Due to the recent storms in Ireland, some deliveries were unfortunately delayed beyond our control. However, we can see that your package was delivered on the 10th of February.
If you have any issues with your order or would like to discuss possible compensation, please don’t hesitate to contact our customer service team at info@bgastore.ie. We’d be happy to assist you further.
Thank you for your patience, and we truly appreciate your understanding.
Poor quality
Very poor quality for the price. It’s also not an Irish website, delivery was late as shipped from Sweden
2. Jänner 2025
Antwort von BGASTORE.IE
Hello Tina,
Thank you for your feedback. We're sorry to hear that the product didn’t meet your expectations.
To clarify, our website is Irish, and while we ship from multiple warehouses across Europe to ensure a wider selection of products, we always strive to provide accurate delivery estimates. We apologize if your order arrived later than expected.
If you’re unhappy with your purchase, we’d be happy to assist you with a return. Please feel free to reach out to our customer service team at info@bgastore.ie so we can help.
We appreciate your input and hope to have the opportunity to serve you better in the future.
Great mirror
Great mirror! Looks fantastic! Very well packed. Unfortunately i was waiting longer than 2-6 day for delivery.
18. Jänner 2025
Do not buy from this company
Do not buy from this company. I ordered a product in early December and it is still not here in February! Do not let the ie fool you it is not an Irish company. 2 months for delivery is unacceptable.
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von BGASTORE.IE
Hello Arlene,
We’re very sorry to hear about your experience and completely understand how frustrating this delay must be.
Unfortunately, Ireland was recently hit by severe storms, which significantly impacted delivery times across the country. While we always strive for timely shipping, some delays were beyond our control.
We’d love to look into this for you and find a solution. Since we don’t have your order details, please reach out to our customer service team at info@bgastore.ie so we can assist you directly.
Thank you for your patience, and we truly hope to make this right for you.
The frames are purely plastic and…
The frames are purely plastic and overpriced! Returned all the frames except the one already unboxed. Will not buy again!
19. Dezember 2024
Antwort von BGASTORE.IE
Hello,
Thank you for your feedback. We're sorry to hear that the frames did not meet your expectations.
Our frames are made from high-quality composite materials, designed to be lightweight and durable, and the glass is acrylic for safety and longevity. We always strive to provide clear product descriptions, but we understand that expectations can vary.
We appreciate you giving our products a try and are glad you were able to return the frames that didn’t work for you. If there's anything we can do to improve your experience, please feel free to reach out—we’d love the opportunity to make things right!
The order took 1 month for placing the…
The order took 1 month for placing the order to it being received and one of the frames was damaged. Didn't bother returning this as it seems too much trouble.
18. Dezember 2024
Antwort von BGASTORE.IE
Hi David,
We apologize for the delay in delivering your order and are happy to see that your order has been delivered. Unfortunately, the Holyhead port sustained significant damage during a storm in December and was closed until mid-January, causing delays in parcel shipments beyond our control.
We package the order to protect them during transportations but sometimes accidents happen. We are sorry you received a damaged item and invite you to send us a picture of the damage so we can assist you.
We understand the frustration this has caused and truly appreciate your patience during this challenging period. Please don’t hesitate to contact us if you have any further questions or concerns.
Very happy with order
Great choice of sizes, with and without mounts. Ordered 3 different size frames. They arrived efficiently packed and in perfect condition. Very happy with order and will definitely use again.
2. Jänner 2025
All round good
All round good. The ‘glass’ on the larger frames isn’t really glass but clear plastic and very bendable, but did the job for what I wanted. Pricey but did the job and all fitted well.
7. Jänner 2025
Antwort von BGASTORE.IE
Hi Aine,
We package the order to protect them during transportations but sometimes accidents happen. We are sorry you received a damaged item and thank you for contacting us allowing us to resolve the inconvenience.
Parcel still has not arrived
Parcel still has not arrived. It was due a week ago. According to Tracking it has been sitting in Germany for days. What else would you like me to say? I reached out via chat for an answer as to where it is...still waiting.
4. Jänner 2025
Antwort von BGASTORE.IE
Hi Ciaran,
We apologize for the delay in delivering your order and are happy to see that your order has been delivered. Unfortunately, the Holyhead port sustained significant damage during a storm in December and was closed until mid-January, causing delays in parcel shipments beyond our control.
We understand the frustration this has caused and truly appreciate your patience during this challenging period. Please don’t hesitate to contact us if you have any further questions or concerns.
Overall happy with BGA
Overall happy with BGA, the product is true to the pictures and good quality. Delivery time was 2 weeks.
29. Dezember 2024
Don’t buy if you’re in a rush.
Bought this product cause it said 2 to 6 working days if the fast delivery was paid for. Still waiting for the product to arrive and it seems to have been sent all around Europe not getting any closer to actually arriving at its destination. Customer support seem to blame Holyhead even though it hasn’t made it that far.
2. Jänner 2025
Antwort von BGASTORE.IE
Hi,
We apologize for the delay in delivering your order and are happy to see that your order has been delivered. Unfortunately, as previously explained, the Holyhead port sustained significant damage during a storm in December and was closed until mid-January, causing delays in parcel shipments beyond our control.
We understand the frustration this has caused and truly appreciate your patience during this challenging period. Please don’t hesitate to contact us if you have any further questions or concerns.
Robbery
Like others, I ordered and have not received the delivery.
I have also followed up with them and have had zero response.
Do not order.
13. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von BGASTORE.IE
Hi Savvy,
We apologize for the delay in delivering your order and are happy to see that your order has been delivered. Unfortunately, the Holyhead port sustained significant damage during a storm in December and was closed until mid-January, causing delays in parcel shipments beyond our control.
We understand the frustration this has caused and truly appreciate your patience during this challenging period. Please don’t hesitate to contact us if you have any further questions or concerns.
I still haven't received my product I…
I still haven't received my product I ordered weeks ago, hence the lowest rating.
30. Dezember 2024
Antwort von BGASTORE.IE
Hi Kieran,
We apologize for the delay in delivering your order and are happy to see that your order has been delivered. Unfortunately, the Holyhead port sustained significant damage during a storm in December and was closed until mid-January, causing delays in parcel shipments beyond our control.
We understand the frustration this has caused and truly appreciate your patience during this challenging period. Please don’t hesitate to contact us if you have any further questions or concerns.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.