WARNING TO EMERGING BRANDS AND SMALL…
CRITICAL UPDATE: (27.05.2026) CONDITIONAL REFUND ATTEMPT
The founders office has confirmed they have funds and have confirmed they can refund me within 48hrs _ IF _ I remove all reviews and withdraw MCA and NCA filings.
I have flatly refused this extortion tactic, in thier public cover-up attempt.
A refund is a legal obligation for un-delivered items in a reasonable time not to be used for manipulation.
WARNING TO EMERGING BRANDS AND SMALL BUSINESSES
I rarely leave reviews this detailed, but after months of delays, repeated broken promises, and an extremely stressful experience, I feel it is important to document what happened so that other emerging brands can make informed decisions before sending upfront payments.
I engaged Billoomi Fashion Pvt Ltd for garment development and proto sample work for my brand, MELNLEO.
In the beginning, communication appeared positive and professional, and like many other startups, I trusted the process and believed I had found a manufacturing partner that genuinely supported emerging brands.
Unfortunately, my experience became the complete opposite. Over several months, I was repeatedly given confirmed timelines that were continually missed. Every time a deadline approached, another delay followed:
“this weekend” “Wednesday” “tonight” “please bear with us” “one more week”
This became a constant cycle with no actual completed proto samples ever delivered to me within the repeatedly promised timeframes.
What became most frustrating was not simply the delays themselves, but the way communication was handled throughout the process. Delays were rarely communicated proactively before deadlines passed. Instead, timelines would be confirmed confidently, then missed, followed by further reassurances and explanations only after I followed up again.
As an emerging fashion brand, these delays have caused significant operational, financial, and emotional impact. Product development planning stalled, launch timelines became impossible to manage, and months of momentum were lost waiting on repeated assurances that were never met.
After formally escalating the matter, I was suddenly told to connect with a staff member on WhatsApp for “urgent proto approvals.” However, my WhatsApp number had already been included in the signature line of every email sent throughout the entire process for months. At no stage prior was I contacted directly despite repeated claims that approvals were urgently required.
This further damaged my confidence in the professionalism and organisation of the process. I was then advised that labour shortages and broader operational issues had delayed work for multiple buyers.
While I understand businesses can face genuine challenges, this does not excuse repeatedly confirming deadlines that cannot realistically be met, especially when clients are making important business decisions based on those commitments.
What concerns me most is that several recent reviews appear to describe very similar patterns:
• repeated rolling delays
• ongoing “please bear with us” responses
• failure to meet confirmed timelines
• emotional and financial stress placed on small businesses
My experience unfortunately aligns closely with many of those concerns. At this stage, I have:
• documented all communication and timelines
• contacted my bank regarding trace/recovery options relating to the international transfer
• begun preparing formal complaints and documentation for relevant Indian authorities including the Ministry of Corporate Affairs (MCA)
I strongly encourage any other businesses experiencing similar unresolved issues to: • keep all emails and screenshots
• document every promised timeline carefully
• maintain written communication
• seek formal financial and regulatory advice where appropriate
I am not writing this review out of anger. I am writing it out of disappointment, because emerging brands invest not only money into these projects, but also trust, time, energy, momentum, and belief in their future business.
Experiences like this can be extremely disheartening for emerging designers and small brands trying to build something meaningful from the ground up.
To those before me and those after me: do not let moments like this make you give up. Persevere, continue learning, and find manufacturing partners that genuinely align with your business and values.
Based on my experience, I cannot recommend Billoomi Fashion Pvt Ltd as a reliable development partner for emerging brands seeking dependable communication, structured project management, and realistic production timelines.
23. Mai 2026
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