Bonallack & Bishop Solicitors Bewertungen 

Inability to conclude a will trust. The private client department has been dealing with our deceased mother’s will trust for over 3 years now which has caused growing concern with our family because of the ongoing lack of a conclusion.

Responses to requests for timescales to see a conclusion to the will trust being paid out have been only to say that will trusts are “very complicated” and “far from straightforward and particularly tricky”. The firm is using a subcontracted accountants company to deal with the inheritance and capital gains tax issues and are unable to forecast an end to the process.

We elevated our concerns about how long this process is taking to the trustee of the will (who is also a partner solicitor at this firm). But instead of replying, he delegated his response to another solicitor who just repeated the same answers that the case solicitor had given us.

Overall, we have never met or had a phone call from any of these 3 people in B & B, or the accountants firm they are using. We are only dealt with by emails which are often unaddressed and there seems to be no end in sight.

The saga continues…

I’ve used Bonallack and Bishop several times now for both property purchases and remortgages, and I can’t recommend them highly enough. The conveyancing team is consistently professional, efficient, and thorough, making each transaction as smooth as possible. They are always quick to respond to any queries and keep me well-informed throughout the process, ensuring no detail is overlooked.

That lethal combination of incompetence and arrogance. They had a simple job, draw up the documents for the sale of our family home. They failed.
I assume the reply below is from Tim Bishop but I've had no contact from him.

Recently I up-dated my Will after 10 years primarily because a number of people had now died. The Will itself was reasonably straight forward but Simon Speed, the Solicitor got me to think the unthinkable which I disliked but realised just how necessary this was. It is now signed and I can forget about it.

Offered me free advice regarding a leasehold issue. Very help and useful advice. Thank you.

Shall certainly keep their details for future use.

I frequently deal with this firm of solicitors for many different aspects of the law and legal matters. As a Financial Adviser I have clients who also need legal advice from time to time and I am always happy to recommend the firm to them as well. I have always had a good experience from the firm in terms of advice and assistance when it comes to matters relating to various legal matters

Well they may be good solicitors but currently they are, self admittedly, understaffed.
They agreed to take on work for me related to leaseholds and quoted 2-3 hours.
After a month of being told they were busy and couldn’t tell me when they would be able to respond, they eventually suggested I try another solicitor.
So my recommendation would be to get a firm time commitment before engaging this firm.

We fully recommend Bonallack & Bishop,Solictors, being a place to go to get your wills written. We were seen by Simon Speed who was very helpful and friendly, and made the process go very smoothly. Very pleased with everything he did for us.

As a family with property interests, we used B&B Solicitors in the Salisbury office twice. The first experience involved instructing B&B to extend a lease [share of freehold]. The young solicitor on that occasion was impressive and we fed this back to the firm. It gave us the confidence to use the same office again. This time it was for the sale of my elderly parents' home so they could buy another property more suited to their limited mobility. On this occasion, Africa Morante was allocated to the transaction. It all seemed to go OK until approx. 16 months later when an error on the Land Registry Title Register was noted [purely by chance as a result of an entirely unrelated application]. When I raised this on behalf of my parents it was intimated my elderly disabled parents ought to have picked up the error. The error was fixed fairly quickly but only after my pressing the urgency of rectification to the Title Register given it impacted that other unrelated application on behalf of my parents. Chris Tate who considered my complaint was defensive & in absence of any explicit instructions by my parents, was unclear as to how the error arose. Nonetheless, B&B didn't accept fault. A small sum was offered in compensation for the stress/inconvenience caused. Needless to say, we were willing to be loyal clients but after this experience will be going elsewhere for our next property transaction.

WHAT A SHAMBLES! Specifically AFRICA MIRANTE, she is absolutely hopeless! Repeatedly fails to respond to basic enquiries and when she does she ignores half your questions, sends completely the wrong information. Her tardy unprofessional conduct in no way fits with any good law firm, why she is employed is completely beyond me. In my opinion her work needs urgent management oversight as currently she is damaging the reputation if this company. My advice; AVOID AT ALL COSTS!

After the death of my dear wife, my life fell apart, but they provided me with comfort and some very sound advice, explaining in non-legal language what they were doing, and how the whole process worked. I thank you very much. I would recommend them to anyone who is unsure and needs to be put at ease.

Michelle in the salisbury branch was knowledgeable, understanding and helpful. She was on hand at all hours when I needed her. I was looked after and really felt the firm had my best interests at heart. In my situation there was a lot of obstacles and issues for Michelle and the team, they handled them all with professionalism and with ease. I am so grateful to Michelle, Anita and the whole team who helped me and guided me.

I have registered Legal Action at the Fordingbridge Office and they are processing a Claim against METIS HOMES for causing a serious rat infestation at my Grade 2 Listed Thatch Cottage. This has caused significant damage to my thatch roof, interior damage, electical wiring damage because Metis Homes failed to comply with the Prevention Of Damage By Pests Act 1949 - GUILTY

I have used B&B in Fordingbridge for 4 property purchases, and they have been excellent. In particular I would like to mention how helpful Anne Whitely and Stephanie Clark were when I needed independent legal advice, going out of their way to arrange a face to face appointment at short notice. Highly recommended.

Although not quite there, we are almost at the end of our house sale. Georgia, Hollie and Sandra (Andover Branch) have all been amazing. They have responded quickly, and understood the stresses of a house move. They have been compassionate, and never made me feel like I was any trouble (even though I fully admit I am an anxious mess!). I would highly recommend them, thank you all

Excellent support, service, advice and communication from Liam Oliver.

My case was dealt with in a friendly and business like manner. All contact with the company was positive and straightforward and the legalese thoroughly explained as it occurred.

I would also commend the reception staff who were diligent, polite, attentive and always provided a welcome cup of tea or coffee!

Overall Bonallack and Bishop present good old fashioned style, manners and values that live side by side with the pressures of the digital age we all now find ourselves in.

I can highly recommend them to anyone requiring legal advice and support.

Bit disappointed in the communication overall ... It felt like there was a lack of updates and responses to phone calls/emails so it makes it difficult to comment on the behind the scenes work which was no doubt happening.
Reception staff were very friendly
We lost faith in the process overall as had to ask for amendments to documents, chase responses and then stamp duty was incorrect, had to chase building regs which wasnt in our area of expertise
The sale and purchase did go through in a 5 month time frame which I don't think is unusual.
I dont think our sense of frustration is unusual, I think this seems to be expected when buying/selling houses - I think the communication could be improved
In future I would likely ask at the beginning of the process what sort of response/communication we could expect so that we wouldnt be left feeling frustrated.

We used Bonallack & Bishop in our recent lease extension. Living overseas meant we had little knowledge of this process but our Solicitor Greta Whitaker guided us through each stage and answered all our questions both promptly and patiently!
I would use Greta again for any legal work and would have no hesitation in recommending her.
Thank you

Georgia and Sandra at Andover office were great from start to finish, Helped us with buying a extra share on our property we had a tight time scale to complete which they managed to do in time great experience thanks again for all your help David.

I am so grateful to Liam Oliver whom I have been dealing with for quite some time. He is always easy to contact and always gets back to me in a timely manner. He gives good sound advice and is particularly good on picking up on finer details. Would thoroughly recommend him. Lesley French