Blue Cross Bewertungen 

374
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Thank you Blue Cross, we rescued our cat and you guided us the whole way through, from matching to rehoming. Your team are so caring and the cats who end up sadly in shelters have the addition of bein... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a great experience with the Blue Cross rehoming centre in Sheffield, right from our initial expression of interest through to the adoption itself and the post-adoption follow-up. All of ou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had such a lovely experience with Blue Cross when adopting our little Daisy. The whole process was so easy and everyone was so helpful from start to finish. The staff were extremely friendly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Suddenly they want £300 to do two uneeded teeth removal on 18 month old kitten with no problems. No offer of second opinion. And support for old owners on pension credit now removed. Very suspicious.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Informationen, die aus verschiedenen externen Quellen stammen

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

374 Bewertungen

5 Sterne
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4,3

Alle Bewertungen

(374)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

All good saw a cat Louie everything was…Independent cat

All good saw a cat Louie everything was as stated all his little traits were explained very comprehensive adopting pack supplied. We’re happy Louie is a good lad.

13. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and Louie all the happiness for the future.

Bewertet mit 5 von 5 Sternen

Cannot fault a thing!

I'm not one for reviewing usually, but on this occasion I just had to as Blue Cross (and the fosterer Wendy) made everything so easy and a joyful experience!
First off, the response time to me submitting an application for a cat was very short. From then, we were easily able to meet the cat and ask any questions we had.
Wendy sent through tonnes of information, which made me feel reassured that there was nothing being withheld. When we met the cat she also showed some of the things she has been doing / trying with him (as he was a stray before).
Finally, when we adopted him, all the information was clear and the documents were sent to me quickly!

8. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Bewertet mit 5 von 5 Sternen

Kiki has a new home

From the first contact, everyone was so helpful, caring and knowledgeable of the animals they care for.It was like visiting friends.
The centre was a lot bigger than I expected it to be ,so the team have a lot to do,but that didn't stop them from taking time to explain everything.
I would definitely recommend the Blue Cross ,Burford centre to anyone who was looking to adopt a pet.

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for leaving such a great review for our Burford rehoming centre. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs.

Bewertet mit 5 von 5 Sternen

The staff are really friendly and…

The staff are really friendly and knowledgeable about there animals you can tell they really care about them. Thanks to them I have a lovely new boy marley who's fitted right in my new home.

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this. We hope Marley brings you much love and joy in the years ahead

Bewertet mit 5 von 5 Sternen

Amazing.

Amazing.. the whole team were so helpful and Tallulah is a little gem. Settled really quickly, like she was always here. Thank you for choosing our family

30. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Bewertet mit 5 von 5 Sternen

Best decision we made

Made the first time adoption process so easy and stress free. So happy we chose Blue Cross, we are thrilled with our little kitty 😺 would absolutely recommend adopting from here!

26. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new cat is settling in well.

Bewertet mit 1 von 5 Sternen

Blue cross is a business. No longer a charity with a heart

Blue cross is no longer a charity. Far from it. They don't care if your a disabled struggling on basic pensioner. Its £15 every time you phone. No sooner off the phone someone calls to push for card payments. They use to save pups infections and complications by neutering for free. Now it's £250. If you can't afford it it's tough they won't help you. Extremely money motivated with no concessions for the elders and poorest. Went from wonderful charity to a heartless business as still has the nerve to call themselves a charity.

30. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you very much for your review. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will look into this for you.

Bewertet mit 5 von 5 Sternen

Want to say a massive thank you to…

Want to say a massive thank you to keelie and the team for my new pup pasha. She’s come along way and now has her forever home - highly recommend

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Keelie and the team. We wish you and you and your new family member all the happiness for the future.

Bewertet mit 5 von 5 Sternen

I have adopted a beautiful cat called…

I have adopted a beautiful cat called Tonks from the Blue Cross at Thirsk. I had tragically lost a cat a few months before and was debating what to do. I decided to give a cat a home and I am so blessed to have her. The staff were amazing and I’m so grateful.

25. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming team at Thirsk. We hope your new cat is settling in well.

Bewertet mit 5 von 5 Sternen

Our first ever cat adoption

Our first ever cat adoption was handled brilliantly by Blue Cross, Suffolk. Holly and the entire team were so friendly, organised and professional. Everything was explained in detail with full history of our dear little four legged friend - he had undoubtedly been so well looked after, thank you.

19. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review of our team at Suffolk. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future

Bewertet mit 5 von 5 Sternen

Great place

Wonderful, kind, caring experienced staff and the animals so well looked after. The rehoming experience was also very straightforward and although we’ve kept hamsters for years we still got good up to date advice & insights about best care. Our hamster had been handled by staff so was really very tame and adaptable, more so than ones from a conventional pet shop.

11. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for your lovely review! We're so pleased you had such a positive experience adopting from Blue Cross. We wish you all the best and hope your new hamster is settling in well.

Bewertet mit 5 von 5 Sternen

I had an amazing experience

I had an amazing experience adopting my pony. To two ladies I dealt with were both brilliant and helped match me and my current, horse to my Bluecross pony. Everything ran smoothly and within 2 weeks I brought her home.
I have received emails checking how things are going. I would certainly recommend rehoming through the Bluecross and will do again in the future.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new pony is settling in well.

Bewertet mit 5 von 5 Sternen

Incredibly professional and caring…

Incredibly professional and caring staff. The process was a breeze from start to finish and we are totally in love with our new cat.

11. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new cat is settling in well.

Bewertet mit 3 von 5 Sternen

Not quite what we were promised.

Adopted a cat from this centre. The staff I dealt with were lovely and seemed very professional. I was advised that the cat had had some mild diarreah but that their vets hadn't been able to find a physical reason for it and had pronounced the cat fit to rehome. When asked if the cat was well in every other way I was assured she was, that she had a healthy appetite and they were putting the diarreah down to the stress of having been at the rehoming centre for 3 months - this I was told was because they had had a lot of kittens in and kittens always got taken first over older cats. The cat had allegedly been donated to the centre upon the death of its owner, another stress trigger.
We were promised a follow up phone call "in a few days" to see how the cat was getting on, but this never happened.
After having the cat for a few days we began to wonder about the truth of what we had been told. Her "healthy appetite" turned out to be not the case and we have been struggling to get her to eat anywhere near the required amount for her size, or to drink much liquid. She appeared to have been traumatised in the past, as she is scared of everything - loud noises, feet, people getting to close to her, and being picked up, which suggests she may well have been abused, not what you would expect from allegedly living with an 'elderly lady', so either the homing centre were being evasive or whoever donated her did not tell the truth about her past.
So, rather than gaining a loving pet, we now feel like carers to one, and have now got to pay for tests to try and ascertain the real reason for her digestive issues, which really ought to have been done before she was put up for adoption but obviously the charity either can't afford, or doesn't want to spend the money on. Not that we mind doing so, but we feel like we were somewhat misled by the homing centre in order for them to get rid of a 'problem animal'. I would be reluctant to adopt from this charity again in the future.

23. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you very much for your review. We're so sorry to hear about your experience. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will investigate this for you.

Bewertet mit 5 von 5 Sternen

Amazing , stress free service .

I cannot recommend the Blue Cross highly enough, after taking the tough decission to rehome my horse and looking at some different options the Blue Cross came out on top, i was put in contact with the amazing Amy@Rolleston who took the stress and upset out the whole process from start to finish , going through the Blue Cross to rehome my boy has removed all the if,s , buts, doubts an dreads i may of had selling him to a private buyer ,as the do home checks and guarantee a good home is found. If like me you find yourself looking to rehome your horse id seriously recommend the Blue Cross they dont just take in welfare cases but help private owners out of difficult situations aswell 10 star all round service.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved horse is never an easy decision and it's good to hear you felt supported throughout.

Bewertet mit 5 von 5 Sternen

Exceptional from start to finish

Exceptional from start to finish. The communication was brilliant, the support was fantastic as well as all of the steps in the adoption process being very clear.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Bewertet mit 5 von 5 Sternen

Wonderful experience.

Wonderful experience.
We are so thankful for matching us with our gorgeous cat.

10. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Bewertet mit 1 von 5 Sternen

Disgusting

Disgusting - these people do not care, more fool you if you trust them.

My poor dad passed away and left behind his beloved and beautiful dog. His right-hand man, there was noone but the two of them.

We took him in and yes it was hard bit slowly earned his trust and he stayed with us for 3 months. Sadly due to us having a very unsociable little doggy, working full time and away a lot, we went down the adoption route with Blue Cross in Exeter. We did everything they asked, expensive vet bills etc to give him the clear bill of health they required.

Marlow, our beautiful Springer, was on their website for less than an hour and had so much interest, he was reserved within minutes. He then spent time with them and they wanted him and we loved them so agreed it was a good match.

The day came, we went to the Blue Cross in Exeter (our whole family), we sobbed in the carpark but knew and ware reassured it was the best thing.l, perfect match etc.

We said such sad goodbyes. I had written the new owners a long letter, they knew the situation and how loyal Marlow was and that it would take time, I also reassured them that if they ever wanted a holiday or needed a break, we'd be over the moon to help and stay in his life, they gave us their number too. It seemed perfect.

My husband had a bit of time this morning, I said, 'why don't you call them, see how he is etc' he did and they informed us that they had returned him to the Blue Cross (within a week).

My husband quickly got off the phone and called the Blue Cross, who initially would not take the call 'everyone is in a meeting'

He then got a call back and the lady said it was returned on bank holiday Monday as he wouldn't settle - a dog lover in these circumstances knowing takes more than a week! It my my dad's dag and it took baby steps for weeks and week before he started to trust - we got there!

Anyway, they returned him last monday and the Blue Cross killed him the same day! He was 12, they knew this, he had a bill of health etc.

They didn't call us, they didn't even take a couple of hours to discuss it and meet to discuss the dogs best needs. They knew the sorry situation and what he meant to us and also that we'd be there

Their 'no contact' policy, they thought was intact and that we'd never find out - they don't know we'd exchanged details.

How disgusting, who the hell works there, not dog lovers, were the beds full? Let's kill this one, noone will ever know!

This is no charity for the good of animals. I feel sick trusting in them and that this poor dog has been utterly let down

Shame on ALL of you

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you for contacting us Jodie, a member of the team will be in touch regarding your concerns

Bewertet mit 5 von 5 Sternen

In a great time of need Blue Cross were…

In a great time of need Blue Cross were there for us,offering support and kindness.
As a family we cannot thank them enough for taking my mums beloved cat into care.
The ladies who collected him were so understanding and fully explained the re-homing process and even contacted me to say that he had arrived safely.
Blue Cross offer an outstanding service to both animals and humans.
Thankyou once again.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved pet is never an easy decision and it's good to hear you felt supported throughout.

Bewertet mit 5 von 5 Sternen

Loved the Ipswich branch

We adopted a kitten from the Ipswich branch, was a very smooth and quick process. All the staff were very friendly and very informative. Our kitten has settled in very nicely, and you can tell he has been socialised very well. His confidence he has shown us immediately is outstanding. Thank you so much :)

24. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Blue Cross

Thank you so much for your lovely review. We're so happy to hear about your experience with our Ipswich centre and that your new kitten is settling in well. We wish you a lifetime of happiness together.

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