It was a pleasure dealing with Robert at Hendon Brayleys. He was always prompt with emails, He has a jolly sense of humour, pleasant to deal with and I asked him several times to confirm things.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Mehr ansehen
Unternehmen hat geantwortet
Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... Mehr ansehen
Unternehmen hat geantwortet
Purchased a lovely car and excellent sales deal. Encountered few issues with Registration mixed up and ended with different number plate /Registration than originally ordered. All the document... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktinformationen
Hyde Estate Road, NW9 6JX, London, England, Vereinigtes Königreich
- 02082004040
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good communication, friendly and efficient
Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of the engine.
On first contact I was put through to Honda general office who were slow and weren't very clear about the service and quoted a higher rate than the Hendon branch. But this was sorted out locally.
Friendly and efficient

Antwort von Brayleys Cars - Brayley Honda Hendon
I had a small issue with my Honda Jazz…
I had a small issue with my Honda Jazz tyre. The Brayley Honda Hendon service team helped me to fixed it quickly. I absolutely satisfied with them. I could wait to get the car in the nice waiting room and showroom. My plan return to them soon to choose the next Honda car.

Antwort von Brayleys Cars - Brayley Honda Hendon
Efficient booking and service handling…
Efficient booking and service handling experience.
Service actions generally good BUT documented tyre tread reading quite different from those verbally given in technician video. Tread depths are good, however, just incorrectly give in written report.

Antwort von Brayleys Cars - Brayley Honda Hendon
Your staff are so lovely and they were…
Your staff are so lovely and they were so helpful and efficient - Lee kept me updated throughout the day.

Antwort von Brayleys Cars - Brayley Honda Hendon
It was good experience but…
It was good experience. I am not giving 5* as the ZRV we bought does not have blind spot indicator, and it seems this is the case for cars manufactured during specific period. This info was not told to us before buying and we realized later on. A bit disappointing
Excellent service
Excellent service. Efficient staff and my MOT was finished 15 minutes after my appointment time. I arrived early and they found me an earlier slot. Very impressed!

Antwort von Brayleys Cars - Brayley Honda Hendon
Excellent service I will recommend to…
Excellent service I will recommend to anyone and very friendly staff.

Antwort von Brayleys Cars - Brayley Honda Hendon
very satisfied
I was very satisfied with my recent dealings with Brayleys Honda at Hendon for my recent new car purchase.
The whole process from test driving to the actual purchase was a pleasant experience and under no pressure.
The sales person who dealt with me - Ibs Alom was most friendly, very knowledgeable about every aspect of the vehicle and a pleasure to deal with.

Antwort von Brayleys Cars - Brayley Honda Hendon
Very helpful staff

Antwort von Brayleys Cars - Brayley Honda Hendon
Left my car for the annual service and…
Left my car for the annual service and mot. Was served
by Paul Woods who was very good and explained everything clearly

Antwort von Brayleys Cars - Brayley Honda Hendon
Efficient service and curteous.

Antwort von Brayleys Cars - Brayley Honda Hendon
Excellent service for bothe owner and…
Excellent service for bothe owner and my car

Antwort von Brayleys Cars - Brayley Honda Hendon
Excellent Sales service from Madelina
We were recommended one of the sales team (Madelina) at Brayley Honda Hendon by in-laws. Madelina was simply incredible. She was clear, informative, helpful and completely attentive to our needs and questions. From the test drive through to purchase, Madelina helped us through the whole process of buying a new car and communication in person and by email was excellent. We cannot recommend her enough! Although we didn't have much interaction with the rest of the team, they were all polite, friendly and helpful too.

Antwort von Brayleys Cars - Brayley Honda Hendon
I recently had my Honda serviced and…
I recently had my Honda serviced and for the first time, (after about 10 years & 4 Hondas from Honda Hendon) I was told that my car would not be cleaned prior to return. A minor point but indicative of today's universal downgrading of customer service.
Hanging on the phone at Brayleys Honda
Hanging on the phone at Brayleys Honda. Terrible that no one picks up over half an hour. They are not interested in our custom.
Liked the video report

Antwort von Brayleys Cars - Brayley Honda Hendon
Friendly and nice person at costumer…
Friendly and nice person at costumer services.
Professional services provided.

Antwort von Brayleys Cars - Brayley Honda Hendon
A most pleasant experience
A most pleasant experience, the staff that we saw ( Mike and Robert ) were both extremely pleasant and knowledgeable.
Would highly recommend Brayleys.

Antwort von Brayleys Cars - Brayley Honda Hendon
Hardik was very polite and helpful when…
Hardik was very polite and helpful when i came to have my car serviced.

Antwort von Brayleys Cars - Brayley Honda Hendon
Paul in the service department was…
Paul in the service department was helpful and kept me informed through the day on progress, also a very good deal on a courtesy car, cheaper than two cabs. Liked the video sent of underside of car! Not sure i like the plant a tree idea instead of a car wash....!

Antwort von Brayleys Cars - Brayley Honda Hendon
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