I had prebooked (via Lisa) for the earleist possible slot. I arrived at the agreed time and my car was indeed number 1 for attention. This really helped as I was sitting this one out in the waitin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Mehr ansehen
Unternehmen hat geantwortet
I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Mehr ansehen
Unternehmen hat geantwortet
No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktinformationen
Gallows Corner, RM3 0BX, Romford, Vereinigtes Königreich
- 01708 334950
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 27 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great cars and great customer service
I wanted to change my car, a Honda CRV, and was initially thinking of changing to a Honda HRV. I popped into Brayleys to have a look at an HRV, a salesman, Shay, came over and introduced himself and we had a quick look at a car. We had a chat and a cup of tea about the type of car I wanted and Shay emailed me over an HRV they had for sale. I decided it wasn't quite what I needed and began looking for a different make and model of car altogether. I made enquiries at another dealership but they were unsuccessful in finding my next car. I decided to go back to Honda, this time for a Honda Jazz, I had a quick look at Brayleys website and found just what I was looking for. I phoned Shay straight away and organised a test drive and reserved the car. After the test drive I decided to buy the car, it was just what I wanted and had everything that I was looking for. Shay explained everything about the car perfectly to me and was very friendly and polite. I had a query after buying the car and he came back to me straight away. I have driven Honda cars for some years now and find them very reliable and the customer service from sales to service personnel is very good.
I would definitely recommend Brayleys.

Antwort von Brayleys Cars - Brayley Honda Romford
Great service, helpful staff
Shay was really helpful and made the whole experience of buying a new car easy and fun!

Antwort von Brayleys Cars - Brayley Honda Romford
Five star service from Brayley Honda…
Five star service from Brayley Honda Romford as usual. The service was easily booked over the telephone, promptly picked up as agreed and retuned serviced and valeted looking like a new car.
Excellent work by the service team and can be highly recommended.

Antwort von Brayleys Cars - Brayley Honda Romford
Joshua at Romford honda was most…
Joshua at Romford honda was most helpful, polite and extremely knowledgeable about the car, products and services.
Great work. Easy pleasant experience.
No problem to recommend!

Antwort von Brayleys Cars - Brayley Honda Romford
Annual service at Brayley Romford
I arrrived on time for pre-booked annual service at Brayley Romford. I was greeted by Lisa who took the keys and invited me to wait in the waiting area and have a coffee. The service was completed in short order and car washed and vacuumed.

Antwort von Brayleys Cars - Brayley Honda Romford
A real pleasure to deal with 👍
I just bought a used bike (2025 Forza 750) from Brayley and it was easily one of my best vehicle buying experiences. From the start there was no pressure, only good solid advice from Jason- a dyed in the wool fellow biker who really knows his stuff and helped me through the entire process. So, would I buy from Brayley again? 100% yes!

Antwort von Brayleys Cars - Brayley Honda Romford
First class service
First class service, very professional and helpful, would highly recommend.

Antwort von Brayleys Cars - Brayley Honda Romford
Customer service was excellent
Customer service was excellent
However I was expecting my car to be cleaned after service, paper left on the floor of car

Antwort von Brayleys Cars - Brayley Honda Romford
Had my car serviced
Had my car serviced. The reception staff were very friendly and helpful. Nice clean waiting area with comfortable seats, wide screen tv and coffee machine.

Antwort von Brayleys Cars - Brayley Honda Romford
Good service & nice people
I bought my Honda from Brayleys in Romford and have a service plan with them. They serviced my car while I waited, there's a comfortable waiting area with free hot drinks. I've always found the people at the Romford location to be polite, friendly & efficient. They even washed and cleaned my car inside & out!

Antwort von Brayleys Cars - Brayley Honda Romford
Great service
Great service , efficient and professional.

Antwort von Brayleys Cars - Brayley Honda Romford
Great company to deal with
This is the second time I’ve bought from Brayleys Honda. I like dealing with the people there. I’ve found them helpful and knowledgeable and offer a great customer care service regarding after sales and servicing.

Antwort von Brayleys Cars - Brayley Honda Romford
A really enjoyable experience
A really enjoyable experience, Jason went over and above to facilitate a surprise motorcycle for my Son. The showroom and facilities are the best I've seen so I have no reservations in recommending Brayley Honda for your next bike or car.

Antwort von Brayleys Cars - Brayley Honda Romford
Recall by Honda on Jazz fuel pump
Delivered car at. 8:30 reception did the necessary documentation, at 4:54 I was notified by phone call my car was ready for collection. l collected my car and it looks good and fells good . A very professional organisation I am ver pleased

Antwort von Brayleys Cars - Brayley Honda Romford
10 out of 10
Great service quick efficient very friendly service couldn’t be more helpful.

Antwort von Brayleys Cars - Brayley Honda Romford
Great Service
There was a recall on my car, so it had to go in for a whole day, which was awkward as we are a one car family. So luckily, I was informed when I rang to arrange the appointment that I could have the work done at the Enfield branch, and EVEN BETTER they would collect my car from home and drop it off when the work was completed. This was such a relief.
The driver was really lovely, he arrived early and brought the car back when the work had been done.
Great Service.

Antwort von Brayleys Cars - Brayley Honda Romford
purchasing a new car
purchasing the car on line for me was not easy having to upload documents i found difficult as i do not use the computer all that often for this type of work. So all in all not overly impressed
Service was very good
Service was very good, the standards of staff were very good and helpful.

Antwort von Brayleys Cars - Brayley Honda Romford
Brayleys Honda sales team
The sales team at Honda are out standing and gave me a first class service especially Helder who went the extra mile to help me with the finance company which I used who where very slow and kept chasing them up and helped filling in all there documents well done Helder Da Costa 👏 👍

Antwort von Brayleys Cars - Brayley Honda Romford
from the moment I rang up to the moment…
from the moment I rang up to the moment of my purchase was nothing but great. big shout out to Helder Da Costa polite and helpful all the way . thanks for my new bike :)

Antwort von Brayleys Cars - Brayley Honda Romford
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







