Brightstar Financial Bewertungen 3 887

Adam, Thomas and Maisy have been outstanding! I am so grateful for their patience and helping me with each step along a rather complex journey. They have supported me and explained queries in ways that I can understand and respond quickly to. I am very grateful for their patience and positivity. A wonderful team!

Brightstar has been working hard to help me especially Jo Bozek in securing my needs in a timely manner, checking in with e-mails and phone calls so everything went smoothly. I would recommend in a heartbeat .

Quick Efficient and got my client what they need and wanted.

Great support from Krystal - keeping in touch through the application and pushing the solicitors to keep things moving.

Honest.
Attentive.
Amy Schofield and Richard Barham kept me infomed. Very well done!

Toby was great. He helped move things on and get my purchased over the line. Very pleased with his efforts.

Brightstar Financial

The process commenced with Andrew Stean, our initial point of contact. His advice and professionalism made us feel at ease and comfortable about handling our situation. He provided us with choices and opportunities without pressure.

Andrew advised us at every opportunity and presented challenges that we could have encountered otherwise. His positive and helpful attitude facilitated our smooth progression to the next steps.

The subsequent steps were also relatively straightforward although there were minor frustrations with digital communication, such as signing protocols. This does not reflect the level of support and service provided by Joanna Bozek and her colleagues Amy Schofield.

I was unable to recall the name of the gentleman I spoke to over the phone when I expressed my frustration. However, he acted professionally and to the best of his ability to provide answers to my minor but significant issues. Unfortunately, these issues were beyond the remit and control of the team. They handled them professionally and calmly, keeping me calm and assuring me that my concerns would be addressed and resolved as quickly as possible.

Although technically these issues were beyond our control, we were able to find a solution.

Overall, the level of service from application to the final destination is exceptional. This group of individuals and company consistently makes you feel comfortable and confident in your decisions.

Thank you for your support, patience and professional assistance.

Kind regards Dave & Jo

Neil and Luis went above and beyond on a bridging case for us. Great service and a very quick turnaround!

Super all round experience from Stacey Forrester and Molly Reader. A sensitive case that handled with compassion care and speed.

Well done to Yian, Keagan and Jack.
Superb work by the top team.

Excellent service from start to finish.

Over achieved and completed within 5 days.

Really pleased am using again

I was working with Keagan who did a great job of getting my mortgage application submitted for me. I appreciate that it was a tricky one but he got the job done.

Brightstar were recommended by my line manager and I've got to say it was a good solid and timely service.
Highly recommend now to all.

I have referred to Brightstar as my specialist lending partner for several years and I have nothing but praise for the service they provide to both brokers and clients.

I would like to give a special mention Andrew Cappaert who is always a complete professional to work with.

Andrew picks up his phone and comes back on every enquiry referral made to him quickly which is often needed with specialist lender enquiries.

Andrews goes out of his way to ensure my clients are referred to the best person at Brightstar and has been significant to ensure my clients are looked after and their requirements complete quickly. I wouldn’t look to referral to any other specialist lender.

Brightstar are lucky to have such a attentive individual working for them. Keep up the great work Andrew and I look forward to referring many more clients your way.

David and Ashley provided such a quick an efficient service for a client needing a fast solution after being previously let down.

From start to finish Joanna Bozek provided us with an exceptional experience. She went above and beyond at every stage, showing genuine care, professionalism and dedication, it is rare to come across an individual who not only does their job well but one that takes such pride in ensuring everything is smooth, clear and stress free as much as possible. Joanna made the entire process feel effortless. We are incredibly grateful for her hard work and the personal touch she provided with every communication. Thank you again, a truly outstanding experience.

Keagan did an outstanding on an application with West One and had it packaged an offered within 10 Days - Thanks Keagan well done

Keagan Cole has been of huge help in my dealings with Brightstar. He guided me through the process and paperwork and I would recommend his advice.

I had a very good experience working with Keagan Cole & Yiannis Constantinou who helped me place a difficult case for my client. Would definitely use their services again.
BR
Kunal

Ashley was so helpful and nothing was too much trouble. Really easy process thanks to him.