Brmmotors Bewertungen 

I bought a car from them, and as soon as I left the dealership, I noticed it was making a noise; by the time I got home, the noise had gotten worse. I recorded a video and sent it to BPR; they told me to take it to a mechanic, which I did. Upon inspection, the mechanic discovered that some bolts were missing and a brake caliper was loose. I paid for the repairs out of my own pocket, and BPR—besides being extremely rude—refused to reimburse me for the costs, even though the car was already defective when it left the dealership.

After two very positive experiences with this business in Autumn 2025, I am bitterly disappointed and shocked by my recent experience. I am sharing this factual account to ensure local residents are aware of the risks and the treatment I received when a safety-critical issue was raised.

The Initial Fault:

I attended for a window washer fault. I paid a £144 diagnostic fee, was told it was an unidentified electrical issue, and was sent elsewhere. In reality, it was a simple 10-amp blown fuse, which a specialist I went to identified immediately. More alarmingly, my car was returned to me with a torn wheel arch liner catching on the suspension and a leaking reservoir—damage that was not present before the car was in their care.

Resolution & Invoicing Issues:

Although I was eventually refunded the diagnostic fee after presenting evidence from a specialist, the process was fraught with discrepancies. My Invoice (#16573) stated they had "fit new washer motor," yet I was told my original had been refitted. When I questioned this, the manager was confrontational and used profanity.

Intimidation & Misrepresentation:

After I initially attempted to share this feedback on another platform, the owner (Sal) subjected me to sustained email harassment in an attempt to have the feedback removed.

Corporate Confusion: The owner repeatedly claims that Brighton Road Motors Ltd only sells vans and is separate from the garage. I have the physical Invoice (#16573) clearly branded with this company name and featuring their specific payment instructions, which I am ready to provide to this platform for verification.

Aggressive Tactics: Rather than addressing the mechanical failings, the owner has resorted to personal slurs—calling me a "scumbag," "low life," and a "scam"—and threatened legal action to force the removal of my feedback.

Review Suppression: This account was previously removed from another platform following reports from the owner. I have retained timestamped screenshots of the company website explicitly advertising "MOT & Repairs" to prove that this is a verified, factual account of a repair service that the owner is now attempting to deny.

Conclusion:

It is a shame that a business I once trusted has resorted to intimidation to hide a failure in "reasonable care and skill." I have reported these aggressive commercial practices to the authorities. I strongly advise customers to keep all paperwork and verify that work matches their invoice.