Tilly, Charlie, Will & Oran are all really good at there jobs. Quotes are correct and responded back in really quick time. Products are good and order comes correct. The team understands ou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Becky is our account manager at Secure Construct, she's always on the ball, and there's almost nothing she cannot source! Always really handy and very quick response rate, would reccomend!
Unternehmen hat geantwortet
Needed unusual size steel rods and after messing around trying to source locally I spoke to Iona at BMN, she took the order and called back with a very competitive quote and good delivery terms. Even... Mehr ansehen
Unternehmen hat geantwortet
I have been using Building Materials Nationwide for a while now and have always had a good experience. I’ve been dealing with Becky, who is always helpful, quick to respond and makes everything easy.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Building Materials Nationwide
Vom Unternehmen geschrieben
We specialise in the supply of building and construction materials to contractors and end users in the trade.
Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.
Kontaktinformationen
1, The Pavilions, Ruscombe Business Park, RG10 9NN, Reading, Vereinigtes Königreich
- 01628 674 910
- sales@buildingmaterials.co.uk
- www.buildingmaterials.co.uk
4,4
Hervorragend
1850 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ver excellent Sales Services
Ver excellent Sales Services, best Prices and on time delivery
16. Dezember 2024
Antwort von Building Materials Nationwide
Hi Mirza,
Thank you for taking the time to leave Louise a 5-star review!
It's great to hear how efficient the order process went!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Poor website but Phone Contact Sorted My Order
The website is poor but they take phone calls. In just a few minutes they took the order and send me a quote for payment by CC. Very good .
18. Dezember 2024
Antwort von Building Materials Nationwide
Hi Donald,
Thank you for taking the time to leave Tom a 5* review.
It's lovely to hear the positive feedback!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Great products but because they were…
Great products but because they were coming from 3rd party places there was no notice about delivery. All 3 separate deliveries from 1 order all arrived with little or no notice it was just by chance there was someone in to receive
9. Dezember 2024
Antwort von Building Materials Nationwide
Hi Hannah,
Thank you for taking the time to leave Massimo a 4* review!
Thank you for this feedback on your order, I will pass this information on for training purposes, to help around communication on ETA's.
Thank you again for the review!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Quick response to enquiry very…
Quick response to enquiry very informative and delivered on time.
10. Dezember 2024
Antwort von Building Materials Nationwide
Hi Phil,
Thank you for taking the time to leave Xavier a 5-star review!
It's lovely to hear how helpful he was and that the order was delivered efficiently.
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Paul Ashby
We’ve been dealing with Paul Ashby for a few years now and his ways to deal with any issues we have is exceptional with a great turnover period for any sort of material needed
4. Dezember 2024
Antwort von Building Materials Nationwide
Hi Akshay,
Thank you for taking the time to leave Paul a 5* review!
It's great to hear how helpful Paul has been for you over the years!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Delivered right supplies on time
15. November 2024
Antwort von Building Materials Nationwide
Hi Ronnie,
Thank you for taking the time to leave Becky a nice review.
It's lovely to hear that the order was delivered efficiently!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Antwort von Building Materials Nationwide
Hi Philip,
Thank you for taking the time to leave Massimo a 5* review.
It's lovely to hear how efficient Massimo was for you!
Many Thanks,
Emily LaCosta
Sales Admin
Building Materials Nationwide
Great Service
Despite several changes to the order the Account Manager, Massimo, remained good humoured and quickly adapted the quote to reflect our choices. Once paid for, the order arrived the next day !
21. November 2024
Antwort von Building Materials Nationwide
Hi Ken,
Thank you for taking the time to leave Massimo a 5* review.
It's brilliant to hear how helpful Massimo was for you
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Good spread of building materials…
Good spread of building materials including more specialist products often those less easily available at Builders years. Great customer service and rapid delivery achieved.
19. November 2024
Antwort von Building Materials Nationwide
Hi Michael,
Thank you for taking the time to leave Becky a 5* review.
It's great to hear how helpful Becky has been for you!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Always a fantastic service from BM
Always a fantastic service from BM, within 24 hours of ordering I get a call from them to double check some specific details of my order and update me on when it might be delivered. This is extra impressive considering I'm not even a trade customer.
They're always happy to help and try their best to answer any questions you have - everyone I've spoken to has been a joy to work with. On top of all of that their prices are pretty hard to beat! I can't recommend them enough
18. November 2024
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Ben,
Thank you for taking the time to leave Dan a 5* review.
It's brilliant to hear you couldn't recommend us enough!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
I’m extremely happy with the service…
I’m extremely happy with the service provided by Building Materials. The team is always professional, reliable, and attentive to my needs. I’d like to give a special mention to Daniel, who consistently goes above and beyond to assist me whenever I need help with my building materials requirements. His knowledge, prompt responses, and dedication make the process seamless and stress-free.
12. November 2024
Antwort von Building Materials Nationwide
Hi Mike,
Thank you for taking the time to leave Daniel a 5* review.
It's fantastic to hear how Daniel goes above and beyond for you.
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
My complete order was cancelled because…
My complete order was cancelled because you couldn’t source part of it.
This was done via email on day 5 of what was a 3-5 day delivery order, without any prior notice of any issues with sourcing materials.
12. November 2024
Antwort von Building Materials Nationwide
Hi Liam,
Thank you for your review, as all feedback is important for us to improve.
I have looked into the order and can see you ordered the morning of the 12th and contact was made on the 14th, I will pass on the feedback for training purposes to ensure contact is made as soon as possible after the order is received so you're in the loop with what's going on behind the scenes.
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Terrible delivery service
Terrible delivery service. No updates about when delivery might occur without chasing.
Expected 3-4 working days. On day 5 I'm told it will arrive between 10 and 12. Then that afternoon I'm advised it will arrive in 2 days time!! Noone will be around then so unsure what will happen.
Louise was very helpful and very quick to respond. But sadly not up to her how orders are processed. Very Disappointed and had to delay job. Will certainly pay more for local next time.
7. November 2024
Antwort von Building Materials Nationwide
Hi Charlie,
Thank you for your review, as all feedback is important for us to improve.
I have reached out to our supply partner we have used for your order to establish the issues we've had on this, I'll be working with them closely to understand how we can avoid this happening in future.
We thank you for your patience throughout the process & i understand Louise is working with you to get this issue resolved.
If you have any further questions, please email myself directly to grahame@buildingmaterials.co.uk
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Antwort von Building Materials Nationwide
Hi Anita,
Thank you for taking the time to leave Paris a 5* review.
It's great to hear how helpful Paris has been for you!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Great to work with DAN KING on projects…
Great to work with DAN KING on projects we do. Makes my life easier.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Aidas,
Thank you for taking the time to leave Dan a 5* review.
It's brilliant to hear how much Dan makes your life easier!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Good customer service..
3. Oktober 2024
Antwort von Building Materials Nationwide
Hi Danilo,
Thank you for taking the time to leave Tyler a 5* review.
It's great to hear how good the customer service has been!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Really pleasant experience dealing with…
Really pleasant experience dealing with Wyatt in the team would highly recommend :)
23. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Kenneth,
Thank you for taking the time to leave Wyatt a 5* review.
Please could you let me know your order number so i can pass this on.
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
4/10
Order was DELAYED. Then we received the WRONG ORDER and have not been able to get a refund for two weeks now.
Items do not match the names listed on the website.
After initial back and forth issue was resolved with a bit of an extra cost and time.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Alex,
Thank you for your review, as all feedback is important for us to improve.
I have looked into your order and can see the delivery date was in the time frame stated on our website at the time of the order.
We have also triple checked everything and the correct bricks to what you ordered were delivered, Wienerberger and Terca are the same thing.
Bricks can be difficult to match due to weathering that's why we always advise a sample and explain clearly the photos are for representative purposes only and if unsure to order a sample.
If the incorrect brick were sent out we would of replaced these immediately for you, due to the correct bricks being sent, we explain all restocking fees in out T&C's.
We certainly understand the situation you find yourself in and we want to help as much as possible, which we have stated in previous communication to you.
I understand my colleagues are working with you to get this issue resolved.
If you have any further questions, please email myself directly to grahame@buildingmaterials.co.uk
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Awful
second order with them and never again. They take your order then tell you out of stock, had to threaten to reverse the entire payment as waited over 2 weeks for the refund,still was wrong but by then i had given up. Last order they just send things damaged and dont supply an item when you follow up they say oh no mistake in pricing, thought it was a sale item. Most items they say delivery 2-3 days, nonsense.
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Tamilynne,
Thank you for your review, as all feedback is important for us to improve.
I'm sorry to hear both orders you've done with us haven't gone to plan.
I understand we had an item priced incorrectly for £1 which we had to refund for you. i will investigate why this took so long to do especially for such a small amount.
If you have any info regarding the damaged items please could you let me know as i cant see any information regarding this.
This situation is unusual for us, however, we will use it for training purposes moving forward to deal with this more efficiently.
If you have any further questions, please email myself directly to grahame@buildingmaterials.co.uk
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
Excellant Customer Service
I can highly recommend this company even though they were unable to fulfill my order due to restrictive access. The staff member went above and beyond to try and help resolve this for me, and spent a lot of time calling round before we exhausted all options. Will definitely use Building Materials again for smaller products :-)
10. Oktober 2024
Antwort von Building Materials Nationwide
Hi Kate,
Thank you for taking the time to leave Louise a 5* review.
I'm so glad you hear you would highly recommend us and would use us again!
Many Thanks,
Grahame Lucking
Sales Manager
Building Materials Nationwide
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.