Button Finance, Inc. Bewertungen 146

The team at Button Finance made the whole process extremely quick and easy. Everyone I came in contact with treated me like family. Being someone who hates paperwork and gets lost in lingo very easily, the whole team made everything so understandable, and held my hand every step of the way. Amazing team!!!

I appreciated working with Brandi, who helped me from start to finish and provided regular updates. Her knowledge and assistance ensured a smooth process, and I'm grateful for her support.

Brandi was great. She patiencely explained all the steps and options. No pressure. I think she is the woman that Looking Glass wrote the song about if you were alive in the 70s

Ben was great to work with.
He made the process easy to navigate.

I did not know my loan had been transferred until I received a request for payment from Shellpoint. I noticed that principal was not included in the requested payment. I called Shellpoint and talked to a young woman. When I asked her if this was an interest only loan, she answered in what I considered a rude tone and said yes. She explained more, in a way that I felt she was thinking I was stupid for asking about that. I searched for 2 hours in my paperwork from Button Finance, and could not find anything that described my loan as interest only. I contacted Button Finance and they confirmed that this was an interest only loan. I am not happy how this situation was handled. I had explained to Patrick Johnson from the beginning of our conversation that my top payment I could afford would be $600. I was including a principal payment in that amount. But now my interest only payment is $660 and I have to add a principal payment to that each month. I did not receive my Notice of Servicing Transfer from Button Finance until Nov 13, 2025, even thought the loan transfer occurred 9/10/25. I did not receive the Welcome Package within 15 days of the loan transfer as described by Patrick Johnson.
I also don't appreciate how Shellpoint answers the phone with the statement "this is an attempt to collect a debt" as if I'm behind in my payments.
So no, this has not been a good experience.

Hello, my name is Francis and I want to sincerely thank Victoria and Michael Calvachi and the entire team for their outstanding and dedicated work. We are very grateful for the service and help they provided. Thank you so much and God bless you!

Very professional, thorough and helpful. Patrick was also knowledgeable about the loan process and answered all my questions correctly. The timeline from start to the loan approval process to me receiving the funds was accurate.

Ben Reich and Nayeli Victoria were there to help with the plan that was right for us!
They always took our call and answered our questions promptly! We highly recommend them! They are an asset to your company!
Tks again,
The Driggers Family

Organized fast

Brandon McDaniel guided me and my wife step for step explaining the process as to make us feel very comfortable in our process. He is very professional and easy to talk to

Brandon was excellent to work with and he helped us get over all hurdles. 5***** he was simply great.

Accessability. Alwaya able toget answers to questions.Calls answered promptly. Minor gliches cleared up quickly. Thank You.

Quickly returned my call and the staff was very helpful with explaining the process to us.

I am pleased with the way everything worked out, and with the constant replies to my questions

Quick, easy, and it only took a matter of a few days.

Excellent service wonderful people efficient, kind &professional.

I would give no stars if that was an option. I was contacted by a Button representative informing me that my refinance documents were ready. I DID NOT CONTACT BUTTON. I was not given information that the loan would cost me 3 points! Then when I said that I was intersted I was nold that you needed more infromation and then itt took almost 4 months to close and i was informed at losing that the loan cost me $7200 and that the original loan of $250L was reduced by $10K to $240K. By this time, I had no choice but to close because I had already made committments for the money that was coming in. I think that your practices are unethical and fraudulent.