CA Auto Finance UK Bewertungen 

2 058
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Called for a settlement figure. Call answered quickly, no queuing! Gentleman found my account quickly and after some security questions told me amount outstanding and process for clearing the outsta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very easy to set up agreement, helpful with adjusting payment date, fair price and interest. Also very fair final market value for the car. Purchased mine at the end of the agreement, however if finan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Spoke to Khalid at CA Auto Finance U.K. this morning and found him to be helpful, knowledgeable and informative. Khalid sorted everything for me. Would recommend this firm to family and friends. Thank... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Tasleen was very helpful and advised me very well I was really stressed about my current circumstances and she help me to make an informed decision which I’m grateful for. Customer service was great a... Mehr ansehen

Unternehmensdetails

Über CA Auto Finance UK

Vom Unternehmen geschrieben

Who we are

CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.

Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -

FAQ's


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

2058 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(2 058)

924 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Tasleen was very helpful and advised me…

Tasleen was very helpful and advised me very well I was really stressed about my current circumstances and she help me to make an informed decision which I’m grateful for. Customer service was great and they answered straight away🙂

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Called for a settlement figure

Called for a settlement figure. Call answered quickly, no queuing! Gentleman found my account quickly and after some security questions told me amount outstanding and process for clearing the outstanding balance.
Always receive a yearly statement! No hassle with this company.

17. August 2026
Bewertet mit 5 von 5 Sternen

Above and Beyond

Spoke to Khalid at CA Auto Finance U.K. this morning and found him to be helpful, knowledgeable and informative. Khalid sorted everything for me. Would recommend this firm to family and friends. Thank you so much.

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

“Finance provider” when it suits them, manufacturer’s messenger when it doesn’t.

Disappointing experience with CA Auto Finance, particularly when you consider the responsibilities you would expect a finance provider to take seriously.

I raised a detailed complaint about an ongoing issue with my vehicle. Unfortunately, their final response managed to miss important information I had provided and largely repeated the manufacturer’s position back to me.

There was no meaningful discussion, no attempt to clarify the concerns with me and seemingly very little interest in asking for further information before reaching a conclusion.

You might reasonably expect the company financing your vehicle to properly investigate a problem and offer some support, rather than simply accepting the manufacturer’s explanation and sending a generic response.

Apparently expecting someone to actually speak to the customer and understand the issue before deciding the outcome was asking a little too much.

Very disappointing, and certainly not the level of support I expected from a regulated finance provider.

1. September 2025
Bewertung ohne vorherige Einladung
CA Auto Finance UK-Logo

Antwort von CA Auto Finance UK

Dear Customer

We sincerely apologize for the negative experience you have had.

Thank you for bringing this situation to our attention.

We have sent a separate request for your contact details so we can reach out directly to resolve this matter as quickly as possible.

We look forward to resolving this for you.

Bewertet mit 4 von 5 Sternen

Was a challenge to get the re-finance…

Was a challenge to get the re-finance sorted, initial enquiry resulted in 3 emails and one letter for a settlement figure, then an email warning that if I settle early then it could effect my credit rating and finally informing me they would take £16k from my bank automatically if the car was not returned by 3rd Sept 26. It took several calls to resolve but a couple of their guys sorted it out intelligently & professionally.

4. August 2026
CA Auto Finance UK-Logo

Antwort von CA Auto Finance UK

Dear Customer

We sincerely apologize for the negative experience you have had.

Your feedback is vital to our process improvements. To ensure this is addressed correctly, I have passed your details to the appropriate team for a full investigation.

Thank you for bringing this situation to our attention.

Bewertet mit 5 von 5 Sternen

Really impressed with CA Auto Finance…

Really impressed with CA Auto Finance UK and the service from Khalid today. He was polite, patient, and explained everything clearly. It made the experience easy and stress‑free. Thanks so much for your help!

13. August 2026
Bewertung ohne vorherige Einladung
CA Auto Finance UK-Logo

Antwort von CA Auto Finance UK

Dear Customer,

Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.

We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -

https://www.caautofinance.co.uk/contact-us/

Bewertet mit 5 von 5 Sternen

Khalid was fantastic

Khalid was fantastic, was really efficient and got me my settlement virtually instantly. Thanks!

13. August 2026
Bewertung ohne vorherige Einladung
CA Auto Finance UK-Logo

Antwort von CA Auto Finance UK

Dear Customer,

Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.

We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -

https://www.caautofinance.co.uk/contact-us/

Bewertet mit 5 von 5 Sternen

Ganeev was extremely helpful on my call…

Ganeev was extremely helpful on my call today. Helped me with my settlement and called me back to confirm everything was sorted out. Was so helpful, excellent customer service!:)

13. August 2026
Bewertung ohne vorherige Einladung
CA Auto Finance UK-Logo

Antwort von CA Auto Finance UK

Dear Customer,

Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.

We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help! Our Customer Care Team -

https://www.caautofinance.co.uk/contact-us/

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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