Cabrexa Bewertungen 257

TrustScore 1 von 5

1,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible company-don't use!!! After a very long wait,chair covers didn't fit correctly and colour recieved not as advertised. Awful costomer service from obviously some sort of automated response f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombuds... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I would give this company a zero if I could! I made the mistake of placing an order on 11/24/23 & as of this date I have not received my order. I have requested a cancellation on at least 4 occasion... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Worst company and customer assistance. I ordered chair Covers in Nov. 2022 never received my order. Contacted customer service several times was told that they were looking into it and never resolve... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.


Kontaktinformationen

1,1

Ungenügend

TrustScore 1 von 5

257 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Dont buy they're SCAMMERS

Ordered 2 covers over a month ago and have not heard anything back ive phoned texed and emailed but no reply i wish i read these reports i wouldn't have bothered ive been in touch with my bank to get a refund. Dont buy from these SCAMMERS

28. April 2022
Bewertung ohne vorherige Einladung
Cabrexa-Logo

Antwort von Cabrexa

Dear Richie,

We are writing to apologize for any inconvenience we may have caused you unintentionally.

We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.

The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.

For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us

We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.

We wish you an excellent day,

Bewertet mit 1 von 5 Sternen

This company is a scam

This company is a scam! Do not order anything as you will never receive it. Beware! I ordered chair covers April 2 and was to receive in 3-10 business days. Never received. Can not communicate with anyone. Automated replies, no live chat. They should be reported to the Better Business Bureau and taken out of business.

27. April 2022
Bewertung ohne vorherige Einladung
Cabrexa-Logo

Antwort von Cabrexa

Dear Anne,

We are writing to apologize for any inconvenience we may have caused you unintentionally.

We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.

The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.

For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us

We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.

We wish you an excellent day,

Bewertet mit 1 von 5 Sternen

Zero stars awarded

I placed an ordered back in February, 5 weeks later was told the pattern I had ordered was not available so I requested a refund. I still haven't received a refund as of 23/04/22. When you email them all you receive is a automated reply. Beware don't order from this company. If I could give zero stars I would.

24. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wish I had read the reviews before…

I wish I had read the reviews before ordering cushion covers. I’ve called emailed begged and wonder where the product is and there is NOTHING. I’m at a loss I don’t want to be out of both money and product but it certainly looks like it

21. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is a horrible company

This is a horrible, horrible company. i have been trying to get in contact with customer service who keep avoiding me and they never sent the product or the shipping information. SCAM

21. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

no refund for cancelled orders

Cancelled the order right after the purchase, but after 2 weeks they didn’t refund me.

There is a very poor customer support that operates only by email or social media, but there is no responsiveness.

20. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst customer service. Faulty product

This company has the absolute worst customer service. I purchased the office chair cover but doesn't stay in place. I’ve tried to resolve this with them for over 4 months and after several attempts, they respond with information not pertaining to my purchase. They had me send photos, explain the issue several times and then they stop responding. I asked for a refund but it’s ignored many times. I’ve never dealt with a company that is so inept. I’ll never purchase from them again.

17. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could give this company zero…

If I could give this company zero stars, I would. The slip covers that I ordered Do Not fit my chair. The slip covers meet all of the requirements for a refund as they are in the original package, and they are not worn or damaged. The company wants a picture of the slipcover sitting on the chair to show them how it does not fit and they also want the measurements of my chair. This is not in the return policy that they advertise and I’m not going to do it. I have already notified my credit card company to not pay the charge.

13. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company doesn't deserve a star.

I would not give this fraudulent company one star. I wish I had read other people's comments.

Every time you contact them they tell you to b patient and next week. I think the contempt they have for customers is shocking.

Please don't buy from these scammers

6. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all costs.

Actually this should be a 0 as my experience, like others, was appalling. After waiting over a month for my seat covers I raised a complaint via PayPal and have received a full refund but I have also complained to Trading Standards. Every one of the reviews I have read are 1star and are so familiar in their experience. Companies like this should not be allowed to trade. Cabrexa.co.uk is the same company as all the reviews are similar to these and also 1 star rating. I only wish I had read the reviews before I placed my order. Avoid like the plague.😡

11. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Got a refund eventually

Order placed and no delivery, eventually gave excuse of reorganising warehouse, still no delivery date. They do not answer telephone or texts. It takes ages to get an e-mail response. I rang Bank, if you do not get a refund they will pursue it for you with their fraud office if you paid that way. I told Cabrexa that if I did not get a refund I would continue with the case I had spoken to the Bank about and possibly report a case to Trading standards - guess what I got my refund after a few e-mails from them within days!!! Perhaps a harder approach is necessary when they will not listen.

16. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID this appalling company

oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombudsmen will be the next step, I'm not letting this go. Disgusting treatment of customers this company needs to be reported! Cabrexa/Laura sort it out!!!

15. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'd have given a zero if I could have

I'd have given a zero if I could have. Covers arrived and were apart at seams, impossible to use. They said they would send me more ASAP as I needed them for Christmas only arrived few days ago so asked for return/refund. They totally ignore you so looks like I'm never getting refund. Avoid for sure.

7. Jänner 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Leave well alone.

Ordered my covers, 6 chairs, and received two fit for purpose, 4 not. Emailed with photos and got a wonderful initial response, apologising and stating they’d send replacements. Over a month later, and some emails etc, still nothing.
Avoid like the plague.
They are liars, their products are not worthy of the price.

6. Jänner 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr