Booked and paid a deposit for a campsite through Camperbug before reading the poor reviews. I contacted the campsite direct to confirm they booking but they told me they don't take bookings through Ca... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We absolutely loved our time using Vinnie on the North Coast 500. The van came with everything as described with some added surprises we were celebrating our honeymoon we got a bottle of Prosecco, alo... Mehr ansehen
Unternehmen hat geantwortet
I don't always write reviews but we had such a fun hliday, I feel I should. We hired a van from Camperbug, it was easy to drive and economical. Travelled across to France and spent a glorious week cam... Mehr ansehen
Completely unusable site - the owner must decide whether to commit to the booking without being able to gather or share the information required to meet the needs of the UK's main SDH insurer. Going a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cool Campervan Hire
Kontaktinformationen
Vereinigtes Königreich
- www.camperbug.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Can someone please contact me I am an…
Can someone please contact me I am an owner with several bookings I need to cancel as my vans have been stolen I have tried every other avenue I can whilst I don’t want to give a bad review I don’t know how else to get a response
Great website and easy to use
Great website and easy to use
Top all round site simple and easy to…
Top all round site simple and easy to use . Back room staff Allways reply to any questions
Ok but not great communication
We hire out our Campervan on this site and usually all is good but trying to get anyone to answer help messages on the site or by email is ridiculous! Also no phone number to call to chase up when no response!!!!
The booking process was super easy
The booking process was super easy. Just searched for a campervan in my area and bingo! Can't wait to go on holiday in Poppy the campervan...
Second time using Camperbug
Second time using Camperbug. Was the cheapest option and a helpful owner
Contacted a few owners
Contacted a few owners, sent messages, most owners replied and then we made a booking for June. Owner is very helpful with our questions. Simples.
Simple to navigate
Easy to use
Easy to use, easy to search. Wide variety of campervans and campsites.
Camperbug were super helpful
Camperbug were super helpful. I found a camper after another company had cancelled on me. Top marks.
Camperbug has been great
Camperbug has been great! We have had loads of enquiries and now 2 bookings in less than 5 months. We would highly recommend working with Camperbug 😁.
Instant quote + instant message too…
Instant quote + instant message to the owners
Lack of information
Researching information for a future hire, and could not find an email to reach out to camperbug listed anywhere on the public website. How on earth are we meant to ask questions?
For example, the link to the privacy policy is listed as /privacy
however, public are unable to read this as it's behind a login wall. Even with a login for Camperbug, I am unable to reach it.
Is the lack of detail on purpose?
I read another review below, where camperbug invited them to contact via email - good luck finding one!
2nd time i have had to review this…
2nd time i have had to review this disgrace !
Despite requesting my site be removed i am still getting people trying to book who are NON MEMBERS which on explaing they need to be a club member i get abuse !
the listing is out of date and totally in accurate !
do not use this company as you will be very disappointed
Refusing to re-pay deposit despite the fault being them
Rental fell through and Camperbug gone silent regarding repaying our deposit. Avoid and go to a reputable company.

Antwort von camperbug.co.uk
The motor home I hired was very out…
The motor home I hired was very out dated, part of fly screen fell off in owners hand as he was showing us around, we had to wait about 20 minutes while he attempted to screw it back on, but it soon fell off 5 mins after we drove off.
So not able to use fly screen/ window which the hinge came off as well. All our food £30 worth that was in fridge had to be thrown away as the fridge did not work, on phoning owner his comment yes doesn’t surprise me that it’s not working! The toilet wasn’t in good working order, shower was a waste of time. Owner kept saying make sure you don’t break anything! We was too scared to use anything as fly screens, windows so flimsy, so had to put up with being extremely hot in van as couldn’t use windows. It wasn’t cheap to hire, on telling owner loss of food and he knew fridge wasn’t up to standard he didn’t offer compensation.

Antwort von camperbug.co.uk
Damhead caravan site edinburgh
Damhead caravan site edinburgh, Eh107EA this site is permanantly closed after my father the owner passed away... please remove from site

Antwort von camperbug.co.uk
Listing campsites without consent
Listed my campsite without my knowledge, Plenty of mistakes in the listing. Photos that do not belong to them . Inaccurate booking system, I have asked to have it taken down. Waiting to see if this happens.
Updated based on response; We were never asked, our Campsite was listed without consent. "Our refusal" was based on us asking to remove an incurrate listing.

Antwort von camperbug.co.uk
inaccurate listings and dishonest staff
they randomly created a listing for my campsite with inaccurate information whilst using copyrighted photos without my consent. then refused to take the listing down when requested to do so.
And in response to the reply. Wrong new inn camping genius. You have used images that I created, not stock photos as you claim, your listing breaches copy right laws and so is illegal.
Look at your reviews!!!!!! Why would any business want to be associated with you????
I have instructed a legal representative and you will be hearing from them shortly.
Atapattu Buddhika (director)
camperbug ltd
7 Bankside
The Watermark
Gateshead
NE11 9SY
For anyone else that wants to start the ball rolling with a cease and desist letter.

Antwort von camperbug.co.uk
FALSE ADVERTISING
Emailed me regards my caravan site . On investigation it is filled with inaccuracies and total crap !
Was not even approached about them using photographs nor asked if i wanted to be advertised (WE DO NOT)
We are members only and not 1 mention of this . Dont have families yet this camperbug have advertised us as such
Have requested to be remived before we approach legal . A disgrace
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