Canadian Appliance Source - Montréal Bewertungen 

1 127
TrustScore 4 von 5

4,1

7325 Decarie Blvd, H4P2G8 Montréal, QC, CA


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A great place for all your appliance needs, great service, prices and products,.Bought my fridge on August 28 was delivered on August 29. A big thanks to NICOLA BUTTINO ********** he`s worth a 10 s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good selection of appliances with lots of options and price range to choose from. Sales associate (Antonio) was very helpful in making selection. Delivery was timely as planned . And I have been plea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mohammad, who took care of my purchase, was polite & very knowledgeable. He ensured that all went smoothly. The appliances are beautiful. They were delivered without a hitch. The delivery tech... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’d never purchased anything from Canadian appliance source, so I was a little apprehensive. Placed an order for a washing machine online only to find out through an email that it is out of stock. I c... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte

Über Canadian Appliance Source - Montréal

Vom Unternehmen geschrieben

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.


We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.

Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.

The Core Return Terms for Unused Items

- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.

- $0 Restocking Fees: We do not charge any restocking fees on eligible returns.

- Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.

How to Process a Return

- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.

- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.

What If Your Product is Damaged or Defective?

We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.

If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns


Kontaktinformationen

  • 7325 Decarie Blvd, H4P2G8, Montréal, QC, Kanada

  • 5143574322

4,1

Gut

TrustScore 4 von 5

1127 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(1 127)

7 932 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Wrong date for delivery when buying

No service in french in QC.
Wrong date for delivery when buying (you have to actually buy the item to have the final delivery date)
No easy refund once I've discovered my item was ready to be delivered 45 days after the promessed day.
Very, very bad service.

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Seeba made the experience great

Seeba made the experience great. Honest, professional, knowledgeable and accessible.

4. September 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Bruce,

We're so pleased to hear that your experience with our team member was great. We appreciate you highlighting their honesty, professionalism, knowledge, and accessibility. Thank you for your wonderful feedback!

CAS

Bewertet mit 1 von 5 Sternen

I purchased a fridge whirlpool for…

I purchased a fridge whirlpool for $2500.00 and the has problems it’s only 5 days that have it I ask to refund me the money or exchange for another brand they did not reply for a refund or exchange I bought the fridge in confidence because your company would give me satisfaction not problem my daughter but from your company and had very good service why do I have those problems do I have to go somewhere else to have a solution to my problems

5. September 2026
Bewertet mit 5 von 5 Sternen

A great place for all your appliance…

A great place for all your appliance needs, great service, prices and products,.Bought my fridge on August 28 was delivered on August 29. A big thanks to NICOLA BUTTINO ********** he`s worth a 10 stars for all his help and time explaining everything about product ,price and delivery.Thanks to all the C A S team

30. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Shirley,

Thank you for your wonderful review! We're so glad to hear about your positive experience and that our team provided such great service, pricing, and products. We truly appreciate your business and look forward to serving you again.

CAS

Bewertet mit 5 von 5 Sternen

Good selection of appliances with lots…

Good selection of appliances with lots of options and price range to choose from. Sales associate (Antonio) was very helpful in making selection. Delivery was timely as planned . And I have been pleased with my purchase so far.

13. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Abi,

Thank you for your wonderful review! We're delighted to hear you found a great selection and that our sales associate provided helpful assistance. We're also glad the delivery was timely and that you're pleased with your purchase. We truly appreciate your business.

CAS

Bewertet mit 5 von 5 Sternen

Great Service from seller to delivery !

Great Service from seller to delivery !

15. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Moshe,

We are so glad to hear that you had such a positive experience with both our sales and delivery teams. We appreciate your wonderful feedback!

CAS

Bewertet mit 5 von 5 Sternen
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Grace,

We are so pleased to hear that you had a positive experience with our customer service. Thank you for taking the time to share your kind words!

CAS

Bewertet mit 2 von 5 Sternen

Company does not deliver as promised

Company does not deliver as promised. Bought a beautiful range, discounted because it was a floor model, still cost +$3000., and was told that installation was included. My model, because there was a danger of tilting dangerously,was supposed to have a back bar brace installed. There was a very large clear note glued to the front, saying that this must be done, danger of death and fire. I had made sure at the store that it would be properly installed, was assured, told not to worry, and sent the salesperson an email right after I was given the delivery date to remind him of the support piece.
Delivery arrives, no piece, delivery guys said don’t worry, piece not necessary. Still a large sticker on front, saying must have support piece.Went on line, turns out by law this was supposed to have been done . Contacted store customer support,first person told me that I would have to take care of it myself. Told me to send all info . Next person was helpful, third person from head office sent an email saying company was not responsible, agreed that I was worried about the danger, refunded me $50. to take care of it myself.

*Did not want or expect to have to take care of installation myself, was promised “white glove “ service.

4. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Dear Gloria Keeney,

Thank you for sharing your feedback with us.

We sincerely apologize for the inconvenience caused during delivery and for your dissatisfaction with the unit.

Our Aftersales team has processed a refund of $50.00 so that you may source the required part directly.

Please be assured that your feedback has been shared with our management team for review.

Sincerely,
CAS

Bewertet mit 5 von 5 Sternen

The product is good

The product is good, the relationship with the company is easy, delivery was quick and efficient.

11. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Pierre-Paul,

We are so pleased to hear that you found our product good, your relationship with our company easy, and that your delivery was quick and efficient. We truly appreciate your business!

CAS

Bewertet mit 5 von 5 Sternen

No fuss

No fuss. Walked in, was served immediately. Lots of possible dates for delivery, good prices. In and out in 20 minutes to buy a fridge.

2. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Dominique,

We're so happy to hear that your experience purchasing a fridge was quick and easy, with great delivery options and prices. We appreciate your positive feedback!

CAS

Bewertet mit 5 von 5 Sternen

Knowledgeable service

Knowledgeable service . Company keeps you aware of ever step of delivery by emails.

8. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Shelley,

Thank you for your wonderful feedback! We're so pleased to hear that you found our service knowledgeable and appreciated our consistent communication regarding your delivery. We truly value your business and look forward to serving you again.

CAS

Bewertet mit 1 von 5 Sternen

I ordered 3 appliances from CAS with…

I ordered 3 appliances from CAS with free in home delivery and installation. The first delivery day, the team was unequipped to install the washer dryer and said they'd return the next day. They didn't. Three days later a new team came to install the washer dryer and told me they couldn't because I was missing parts. I had to go out and buy parts for my washer/dryer and ended up installing it myself. The delivery people were all nice but CAS was not organized and didn't treat their delivery people well. Each delivery person complained that CAS put all the blame on them and refused accountability for any issues. They never issued me a refund for the missing parts, despite the missing parts being confirmed by the second delivery team.

27. Juli 2026
Bewertung ohne vorherige Einladung
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Dear Mel,

Thank you for your feedback.

We’re sorry the installation could not be completed during the initial delivery.

That day involved unexpected circumstances, and the team did not have the equipment required to complete the installation, which is certainly not the standard we aim to provide.

We immediately followed up and arranged for our team to return and complete the service.

At this time, there are no outstanding missing parts or refunds pending on the account.

If you believe there is still an unresolved issue, please contact our After Sales team directly at aftersales@caslp.ca so we can review it with you.

Sincerely,
CAS

Bewertet mit 5 von 5 Sternen

Salesman was friendly and easy going

The salesman was friendly and easy going, with no pressure to sell anything other than what I was interested in.

4. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Carm,

Thank you for your wonderful review! We're so pleased to hear that our salesperson provided a friendly and easy-going experience, focusing on your interests without pressure. We truly appreciate your business.

CAS

Bewertet mit 5 von 5 Sternen

Delivery and installation service very…

Delivery and installation service very smooth, fast and professional

4. August 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Renaud,

We are so pleased to hear that your delivery and installation experience was smooth, fast, and professional. We truly appreciate your business!

CAS

Bewertet mit 5 von 5 Sternen

Well-informed salesperson.

Well-informed salesperson.
Prompt delivery and installation.
Adequate choices.

25. Juli 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi George,

We're delighted to hear that our salesperson was well-informed and that you experienced prompt delivery and installation. We appreciate your positive feedback regarding our product choices!

CAS

Bewertet mit 5 von 5 Sternen

Very good and helpful service

Very good and helpful service. Smooth delivery. Rapid responses to my email questions afterwards.

22. Juli 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Susan,

Thank you for your kind review! We're so pleased to hear that you experienced helpful service, smooth delivery, and rapid responses to your email questions. We truly appreciate your business and look forward to serving you again.

CAS

Bewertet mit 5 von 5 Sternen

Excellent service!!!

Mohammad, who took care of my purchase, was polite & very knowledgeable. He ensured that all went smoothly.

The appliances are beautiful. They were delivered without a hitch. The delivery techs were polite, efficient, & worked well.

Many thanks for the excellent service.

Laura Lorenzetti

17. Juli 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Laura,

Thank you so much for your wonderful feedback! We’re delighted to hear that our team member provided polite and knowledgeable service, ensuring a smooth purchase process. It’s also fantastic that your beautiful appliances were delivered without any issues, and that our delivery team was polite, efficient, and worked well. We truly appreciate your kind words about our excellent service.

CAS

Bewertet mit 5 von 5 Sternen
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Hi Paul,

We're delighted to hear that Mohammed provided you with such helpful service. We truly appreciate your positive feedback and look forward to assisting you again soon.

CAS

Bewertet mit 5 von 5 Sternen

Bonne expérience du début à la fin

Bonne expérience du début à la fin. Je recommande cette compagnie.

10. Juli 2026
Canadian Appliance Source - Montréal-Logo

Antwort von Canadian Appliance Source - Montréal

Bonjour Marie-Claude,

Merci beaucoup pour votre excellent commentaire et pour avoir choisi CAS! Nous sommes ravis de savoir que votre expérience a été positive du début à la fin. Nous apprécions sincèrement votre confiance, avons hâte de vous servir à nouveau et nous espérons que vous recommanderez CAS à votre famille et à vos amis.

CAS

Bewertet mit 4 von 5 Sternen

The best part of my purchase was the…

The best part of my purchase was the delivery of the appliances. I was worried because the space was narrow but the two men who came were quick, efficient, in and out in no time and very pleasant assuring me that the installation would not be a problem and it wasn’t . Kudos to the two gentlemen.

9. Juli 2026

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr