Our recent experience with Carpet Barn was absolutely excellent. We were looked after extremely well, from choosing our carpets to having them installed. Everyone we dealt with was so kind, patient... Mehr ansehen
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Das sagen Bewerter
The Carpet Barn team have been very helpful. Treating me with kindness & respect. To meet my needs & expectations. The quality of my new floor covering & the way it has been installed by Matt have bee... Mehr ansehen
Have used Carpet Barn on 3 occasions recently and overall, it was a bit patchy. A few attempts to order carpets from the showroom, only to find they were discontinued. Then fitter never turned up an... Mehr ansehen
Unternehmen hat geantwortet
Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!
Kontaktinformationen
Cobham Road 11, BH21 7PE, Ferndown Industrial Estate, Vereinigtes Königreich
- www.carpetsandbeds.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and friendly staff
Very helpful and friendly staff. Delivery was fast and they put it right where we needed it
Fitter arrived on time and was very…
Fitter arrived on time and was very curtious. First class job , clean and tidy.
Efficient service
The staff were very efficient and helpful and the fitter arrived on time and fitted the carpet beautifully. He was courteous and tidied up nicely.
I will be back to have the rest of the house done in time.
Very good experience
We knew what we wanted before we went in Kardean flooring. All staff seemed very polite and helpful. Arrived on the date and time that was arranged. I must say that the fitter who's name was Phil was very nice and did a fantastic job laying the floor with the herringbone patten that we asked for. Extremely good job and I would want him to do any other floors we want doing
The team went above and beyond at…
The team went above and beyond at reasonable price and supplied fitted new carpet and took old carpet away. Beautiful job. Thankyou all.
Great service
Great service from start to finish. Kirk couldn’t have been more helpful. Once Karndean flooring selected the laying of the flooring by Scott was brilliant. Can’t recommend them enough.
Carpet
Carpet was just right,staff helped with all questions
Delivered and fitted quickly, fitter and mate did the job pretty quick.
Would like to thank all
Floor fitted on time and excellent…
Floor fitted on time and excellent service fron shop staff and fitters
Very pleased
Have ordered through the Ferndown branch a few times in the last couple of years and always very happy. Recent fitting on a carpet ordered to eventually be fitted throughout the house, was great. Fitters were very obliging and worked hard to ensure the carpet got in to the room around a tight space and left making sure we were happy with the overall fitting. Very pleased.
Very Happy
There was a great selection of remnants on display which was perfect for what we needed. Staff were very helpful, price was good and installation was excellent. Very happy.
From start to finish
From start to finish, the ease of arranging someone to measure and then choose a carpet were so easy. I am super pleased with my new carpets and I can’t thank Pete enough for all his help.
I always buy from this company and have…
I always buy from this company and have done for many years. Very professional and experienced and good value for money.
Thanks you Carpet Barn , Ferndown+ Pooleto all the staff who were…
Thanks to all the staff who were wonderful. The help and advice and professional laying services made a big job so much easier. It all looks lovely,
we can not thank you enough.
Carpet fitting
Really helpful and welcoming when we arrived. Good quality of service when the carpet was fitted. Friendly fitters aswell. Would definitely recommend to family and friends in the future.
Great service
The two gentlemen who came were great from start to finish. They removed the old carpet and underlay. Moved all the furniture and replaced all back to where I wanted it and left everything clean and tidy.
The carpet is lovely.
Absolutely excellent job done by the…
Absolutely excellent job done by the two chaps from the Isle of Wight and the chap from Southampton. I have dealt with Carpet barn before and the service was excellent then as well.
Thoroughly recommended.
First class customer service from Kurt every time
Always use Carpet Barn and Bed Store Poole . Have looked at all the local stores and they really can’t compete on customer service or pricing. I’ve bought flooring, carpet’s’ mattresses and beds from Kurt over the past 6 years plus as Kurt and the team go the extra mile.
Useless
Ferndown store- Staff weren't overly helpful, rather be sat at a desk. Moaning about children trying out beds. A young guy finally helped to confirm the size was correct (2.7m). Our fitter collected and arrived home to find that it had infact been cut too small(2.4)! He had to return the roll and take something different due to their mix up. No apology nothing!

Antwort von Carpet Barn & The Bedstore
Never again
Never again - what started as a positive experience with the Eastleigh store turned into the worst experience I have ever had when buying goods or services
Extortion
I have been forced into paying a further £300 for the carpet in a room I have already paid for. I received a quote and paid for all my upstairs rooms to be carpeted, these were listed in the quote and the receipt I duly received. On installation day the fitters claimed the study was excluded and the store phoned me demanding a further £600, we settled on £300. I should not have paid a penny but was worried they would walk off.
Rude Fitters
The original job was in 2 fittings, the first fitters were excellent, the 2nd fitters were not as polite and professional, complaining about the stairs to the point my wife felt obligated to get my son to carry the carpet up! They also failed to trim the carpet behind the door!
Now on fitting the study the wrong carpet has been installed. This was quite obvious and they must have known it was wrong and decided they would try and get away with it. I assume this was done with the complicit knowledge of the store team.
Regret ever going near this company.
Great Company
Excellent, knowledgeable staff in Poole, very helpful. We bought carpet and a bed base and headboard. The two young fitters were brilliant, did a fantastic job, and were more than happy to move furniture around when we weren’t quite ready for them. The two who delivered the bed were great, despite the awkwardness of bringing the bed in. Thanks to all
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