Carter's 

Carter’s quality & customer service has been on a rapid decline. I have not had great experiences with recent orders (I primarily shop online). I’ve received serval shipments containing incorrect items, or items that were paid for completely missing from the order. I’ve contacted customer service about my dissatisfaction on low quality items, only to be ignored. I’ve placed orders in which 5 days later I check in on my order status and it has been cancelled without notification to me. I’ve placed orders and not received shipment for 2 weeks.
I also feel like product selection/inventory is extremely sporadic and inconsistent, so if I find something that is great, it will likely not be restocked if it was produced over 2-3 months ago.
The biggest issue: the quality of clothes has fallen far below adequate and has not lived up to previous purchases and expectation. The girl’s baby clothes I’ve ordered in the last year have been flimsy, faulty, or fall apart easily. The shirts and pants are incredibly thin. You can guarantee most of the fabrics will roll and wrinkle, will not sit as intended after 1 wear, or will possess some other obvious defect that deems the item unwearable. The drawstrings in pants are purely for show- and lack any purpose. The (stretch) waistbands of pants become twisted and warped. Buttons are completely non-functional (even on sweaters and outerwear- the buttons just slip right out of the closures!!)
These issues have become too many and too frequent to continue to ignore. Yes, Carter’s clothes are cute- but I just feel like the quality is no longer representative of the price point.
Furthermore, I have never been adequately compensated for the issues I have experienced- only inconvenienced more so (i.e receiving a refund for items missing from order, yet then having to go in-store to purchase the missing items). Also, I’ve never received a refund/replacement for defective items.

Easy online ordering. Shipped pretty fast and very fast to respond when I contacted customer service.

Placed 2 orders 5 days ago. No update on my orders except for generic email sent on the moment of ordering and they still haven't shipped yet. Tried contacting customer service through different options available. Coudn't get a hold of anyone. Tried calling, system put me on hold for over 30 minutes so I hung up. Tried the online chat, no agent available. Tried sending message/email, no reply yet. If they are busy, they should have more staff or stop taking orders and not make clients suffer with bad/non existing service. Instead they are being greedy and chew on more than they can handle. As for me, this is the last time I order from them, so they will have 1 less client to process and more time taking care of others.

Fast shipping,great deals. I would recommend!

Questionable pricing... i.e. pajama sets on their website - 2 pairs for $42 with an "amazing deal" of 50% off so brings it down to $21 (WOW right?) Wrong! I can get the same (or similar) Carter's pajama sets at Target for about $16 at regular price! Silly rabbits - tricks are for kids.

Cute clothes, affordable prices.

Very poor service and credibility.

Ordered goods on 20. November and the money was deducted from the account on 28. November.
We have still not received the items even though we have written 5 times and called 3 times.

Every time we got a new explanation.
The goods were for Christmas gifts and we paid for them but never received them.

On December 20th they have withdrawn the money once more for the same goods that have already
been paid but never received.

Melvin Nikolajsen.

Niente di male!
I vestiti sono fatti dai tessuti naturali. Mi piace tanto la scelta.
Solo che in media hanno la taglia piccola.

have fun with toy which I placed order. I love shopping here.

The sales are really confusing and I feel like the price of things (espescially clearence) changes from week to week. Wish they had more straightforward pricing so I feel like I'm actually getting a deal!!!

I can no longer order clothes for my daughter from Carter's because she is 10, and most of their clothes are for younger children. Occasionally, I can find some items for her, and I have not been disappointed. I order clothes for my step-son from them and they have a good selection and their prices are reasonable. I will continue to use this merchant. I recommend this company.

Clothes last a long time, great place to shop!