The fantastic customer service, nothing was too much trouble. Becca was amazing and so patient and everyone I spoke to was lovely. The quality is super and I would not hesitate to buy again. I was buy... Mehr ansehen
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The fantastic customer service, nothing was too much trouble. Becca was amazing and so patient and everyone I spoke to was lovely. The quality is super and I would not hesitate to buy again. I was buy... Mehr ansehen
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Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way.... Mehr ansehen
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Everything about the cast iron bath company has been a positive experience. They had everything we needed in polished nickel (which can be tricky to find) and in stock at short notice. The customer se... Mehr ansehen
Unternehmen hat geantwortet
Cast Iron Co were prompt and articulate from the off. I’ve previously used other online bathroom suppliers who all pale into rubbish compared to this bunch. The responsiveness and care was quite exce... Mehr ansehen
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Vom Unternehmen geschrieben
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
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Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Vereinigtes Königreich
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von The Cast Iron Bath Company
Beautiful product and very good service and communication.

Antwort von The Cast Iron Bath Company
Amazing customer service. Couldn’t have been more helpful with any questions I had and even after I damaged a part they replaced it for me straight away! Will definitely repurchase

Antwort von The Cast Iron Bath Company
Excellent to work with, always kept in the loop with progress & delivery.
Very professional and good products.

Antwort von The Cast Iron Bath Company
Lovely bathroom equipment and very nice team

Antwort von The Cast Iron Bath Company
Sophie was able to locate the part we needed for our heated towel rail, which we had purchased from CIB 12 years ago and had no identification information, with great speed and at a fair price. The part arrived speedily and in good order.

Antwort von The Cast Iron Bath Company
I am delighted with my new bath. The original delivery date was earlier than I had anticipated but the company twice postponed delivery at my request so I didn't have to store it at home before I was ready. Customer service was therefore excellent and the quality of the bath is fabulousl

Antwort von The Cast Iron Bath Company
Harriet did her best to get my delivery here on time 10/10!!

Antwort von The Cast Iron Bath Company
The basin taps arrived beautifully wrapped and as expected. Would purchase products from you again.

Antwort von The Cast Iron Bath Company

Antwort von The Cast Iron Bath Company
Purchase damaged in transit
Replacement sent out immediately

Antwort von The Cast Iron Bath Company
It was only a small item to replace an existing part but that did not bother The Cast Iron Bath Company, they dealt with it as if it was a big order. I was kept informed of where it was in transit and the item arrived safely.

Antwort von The Cast Iron Bath Company
Absolutely first class service from this company.
Very friendly, helpful staff showing great attention to detail, made this a good shopping experience.
I would have pleasure in recommending them to friends.
Delighted with our new bath, a special piece of furniture.
Delivery well planned out with good communication from the company, everything went smoothly.

Antwort von The Cast Iron Bath Company
The customer service is exceptional! I dealt with Zoe over a few months for multiple bathrooms in 2 properties in 2 different countries. She is very thorough and very lovely, always in touch and on top of things.
When Zoe was on hols for a week Kirsten seamlessly took over.

Antwort von The Cast Iron Bath Company
Communication with the girls on the end of the phone was excellent. All of my queries answered straightaway. Emails sent and always a lovely comment.Bath delivered as specified. Delighted I chose The Cast Iron Bath Company

Antwort von The Cast Iron Bath Company

Antwort von The Cast Iron Bath Company

Antwort von The Cast Iron Bath Company
Beautiful products. brassware finish really lovely & difficult to find comparible elsewhere for a reasonable price.

Antwort von The Cast Iron Bath Company
My experience was truly outstanding. Even eight years after I purchased my bathroom set, they continued to offer brilliant customer service.

Antwort von The Cast Iron Bath Company
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