Castrads Bewertungen 2 187

Fantastic service from sales and delivery and great products that look amazing and function brilliantly.

Emily was a delight to deal with. Great suggestions on the model we were selecting to go with the Ox Blood base metal version. She sent pictures of the radiators to supplement the website shots (feedback: website pictures should be improved) and got a sample for me out same day so that we could take it when we traveled to the renovation site. Finalizing BYU calculations to place an order soon.

First Class products and Service. Mad Dog

Castrads are always easy to order from and their items are always high quality. I needed some replacement items shrouds, base plates and wall stays for my radiators and they had them in stock and able to deliver quickly.

I had a bit of an issue with the delivery for one of my packages but Ania was able to resolve and give me a refund one my order. The delivery partner DPD is usually quite reliable but they sent out an unexpected delay message and then returned my parcel without a note.

John is very helpful. Thank you

Madison my contact at CASTRADS has always provided responsive customer service. True customer service not salesmanship which is becoming less common in today’s business environment. I give her and CASTRADS my endorsement for anyone looking for custom cast iron radiators.

Bella was super helpful and happy to change our order with last minute changes to suit our room colour.

5 star from ordering through to delivery

Great service and great radiators

Great communication and always very pleasant. Great products.

I received my brochure regarding the radiators promptly. Very informative but would have liked price ranges involved. As part of my cottage renovation I am looking at radiators that accomodate a heat pump. Castrads is high on my wishlist when heating installed.

Very friendly and prompt service.
Also excellent communication. Thank you.

delivered on schedule and kept fully informed throughout

Excellent service. Great advice. Superb product and made in the UK. Fast delivery.

consistently fantastic, Emily is an amazing resource.

I knew what I wanted, so it was more the information I got regarding manufacture/ delivery of radiator which was very good. They were able to deliver when I was ready and the packaging was excellent.

Beautiful product, easy to install.
Everyone in the company is lovely to interact with from the sales team to the delivery team. All polite , helpful and a credit to Castrads.

The taps I received very cool looking I managed to fit the taps thay look amazing on . I have 9cast iron radiators .I will get 9 early on in this summer thanks again 👍

Ordered the finish samples - really helpful to see what the metal looks like. Great that we can return the samples for reuse and will get the money back when we order the radiators ( every little helps right 😆)