Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Mehr ansehen
Unternehmen hat geantwortet
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Mehr ansehen
Unternehmen hat geantwortet
CBD movers are great. Two guys came and assisted me to move my stuff to my new house. On time. Very punctual. They take care of my stuff so well. Deassemble and assemble the furniture process was grea... Mehr ansehen
Unternehmen hat geantwortet
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Mehr ansehen
Unternehmen hat geantwortet
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Danaher Dr, South Morang, 3752, Melbourne, Australien
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Hat 98 % seiner negativen Bewertungen beantwortet
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Arrived on or close to time. Was collected and delivered in a very smooth manner even when an additional stop was required.
My only concern was the following day I received 3 calls even when I advised I was unable to talk as entering an event.
The removal guys great the follow up left something to be desired.

Antwort von CBDMovers
After waiting until 3 pm I called CBD movers, For a booking that was scheduled at 2 pm, the truck that arrived at 10 am as scheduled originally needed to recruit another truck at double the price and 2 extra men. As truck was tiny and the men didn't fancy lifting heavy stuff like couches and fridges. Within approximately five minutes of being informed that the removalists would not be returning, as the place was unhygienic and smelly. I sent the company current photographs of the property. In response, I was told that I had "obviously cleaned up" since the removalists had attended. This allegation was incorrect. The only changes made were the removal of two empty soft drink bottles and an empty coffee cup from the coffee table. No other cleaning or tidying was undertaken.
Despite maintaining that the property was allegedly unsuitable, the company then offered to complete the move on the following Sunday using a larger truck. However, this revised booking was quoted at approximately double the original rate for the first hour. This further undermines the company's claim that the condition of the property was the reason for refusing to complete the original booking. If the property was genuinely considered unhygienic or unsafe for their staff, it is difficult to understand why the company would subsequently offer to undertake the same job at a significantly higher cost. CBD movers keep deposit for turning up regardless even though they weren't capable of forfiling the contract due to heavy lifting, (sidenote) ( however, 2 men moved us into current house) so twisted the narrative to corporate, zoomed in on some cat food on a plate and dog bowl with dry bits, made excuses as neither men were ready to move furniture. I have a plan A now and will use them as a plan B given they have a $65 deposit, they won't refund, hoping the new plan A will actual surface, as seems this is a plan B at best.
The reply below is just rubbish, maybe it wasn't us because we cant match the booking, how many similar jobs as described happened today. Oh by the way, the driver also reported that he had to make up the story 2 vans and four men would be there @ 2 pm because I was holding them there, By showing them what needed moving.? hard to trust any movers after this experience.

Antwort von CBDMovers
They were fast and on time. Polite movers

Antwort von CBDMovers
The move was seamless the 2 men moving took great care of my things and did it efficiently

Antwort von CBDMovers
Great effort from the two gentleman who helped me move. Took a lot of stress out of it

Antwort von CBDMovers
I wish I could give them less than one star. I was attempting to contact two men and a truck (a different moving company), and this CBD movers have a predatory homepage that makes it look like that is who I was contacting. What I was actually getting was a call center for CBD movers. While the initial call was on the surface polite enough, I forced her to send me a quote, because I couldn't hear her very well. She then tried to pressure me to accept their offer on the spot, but I declined. When they contacted us the next day to lock in the deal, at the end of the call they tried to sneak in 150 dollars worth of extra fees. We did not accept their offer. Do not use CBD movers, they try to underqoute you, and they will get you in the end with extra fees. They will probably reply to this review with "sorry that wasn't us", but I have the quotes with their names on. CBD movers suck!

Antwort von CBDMovers
Two well mannered and friendly men, were very efficient and conscious of time frame to help us us keep costs down.

Antwort von CBDMovers

Antwort von CBDMovers
Fast, prompt, and good price point

Antwort von CBDMovers
Turned up on time, worked hard and got the job done

Antwort von CBDMovers
Worst movers I've ever come across. I work in housing and facilitate clients moving into homes. I booked CBD movers (yes, it was definitely this moving company) last week to assist a vulnerable client who has been very upset by this experience.
My experience with CBD was shockingly bad.
They were comedically slow, carrying one box at a time when they could have stacked them. They didn't have the right equipment with just one hand trolley between them. The truck was tiny. They were rude to my clients, and they took 3 hours to do a 1.5 hr job and didn't finish it!! so my clients couldn't move into their new home and they had eaten up my entire budget for movers. They are by far the most dodgy, expensive, under-equipped, inexperienced movers in Melbourne to the point of being a scam. Also, I've communicated with them over 5 times to invoice by email for my org to pay and they keep sending a link to my phone, not the same thing.

Antwort von CBDMovers
terrible experience didn’t do the job

Antwort von CBDMovers
Driver was very friendly; I liked his friendly manner and the care and attention he gave to my furniture. the off sider I was unsure of as I don't think he could understand English or read English, I had a box labeled "this way up only" and he on reaching the box immediately turned it on its side, I had to grab the box and right it and then pick it up and put it in my vehicle for safty.

Antwort von CBDMovers
The experience was exceptional , the CBD movers performed admirably . I highly recommended them and the staff are extremely helpful.

Antwort von CBDMovers
Quick and easy move
Very smooth was done in a hour
Very happy

Antwort von CBDMovers
The guys did a great job. Would highly recommend and would definitely use again. Made the whole moving process very easy

Antwort von CBDMovers
Never use CBD movers again. Quoted for 4 men for a heavy item and then proceeded to disassemble and antique item without asking . Then they had the audacity to charge me for the additional men even though they weren't needed. The antique will never be the same . They owe me $600. Don't risk your precious items.

Antwort von CBDMovers
Thank you for the prompt and efficient service. Even though it was a small job moving furniture from one room to another, it was carried out with efficiency and care.

Antwort von CBDMovers
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