Cellification Bewertungen 204

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I ordered a cat s62 pro that has thermal imaging and spoke to them and specifically said it must have thermal and they send me the phone without the feature.i even asked to exchange it back and they... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sold me a phone, confirmed the order, then canceled the order without notification & took 2.5 days to email me back. Reason for the cancelation was "a billing mismatch" - yet the payment went through... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent company and people! They are all around great! Their customer service is beyond anywhere else I've dealt with and they genuinely care about their customers. I will continue to buy from them.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had a question about CDMA compatibility with my specific network and their support team took time to actually walk me through it rather than just saying yes or no. The phone works perfectly fine, thou... Mehr ansehen

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Elektrofachmarkt

Vom Unternehmen geschrieben

Cellification.com | Cellular Gratification - Unlocked Cell Phones T-Mobile ATT GSM IDEN CDMA Apple Blackberry Sprint Verizon (Canada) Rogers (Canada) Bell (Canada) Telus Alltel Casio HP HTC MetroPCS USCellular Cricket Nextel Boost Kyocera LG Motorola Nokia Palm Panasonic Pantech PCD Samsung Sanyo Sidekick Sony Ericsson ZTE Wireless Accessories ZZZdec09 unlocked cell phones, cellular, mobile, wireless, alltel, att, cricket, tmobile, verizon, sprint, nextel, us cellular, gsm, cdma, unlocking, no contract


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

204 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 38 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 3 von 5 Sternen

Received locked device despite listing stating unlocked

Product arrived SIM locked despite being listed as unlocked. The company seemed clueless about the situation so I went ahead and requested an unlock myself from AT&T, who it was locked to. Luckily AT&T responded quick with an unlock code. Careful what you buy here, they don't seem entirely knowledgeable about the products they sell themselves.

16. Dezember 2025
Bewertet mit 1 von 5 Sternen

Order canceled

They canceled my order without explanation. When I called, the guy seemed very rushed, like he was bothered, but ended up telling me they didn't have the phone that I was wanting to order.

18. Dezember 2025
Cellification-Logo

Antwort von Cellification

web order id 7464

LaShanda Robinson
221 18th Ave SE
Hickory NC 28602
United States
+1 828-238-1939
robinsonla@hickoryschools.net

Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced.

At Cellification, we work hard to keep our inventory updated in real time. In this case, the specific model you ordered unfortunately went out of stock just as your order was being processed. Rather than delay fulfillment or send a device that did not match what you selected, we canceled the order right away to prevent further frustration.

We also want to apologize if your call with our team felt rushed — that is not the level of service we aim to provide, and we are addressing this internally to ensure clearer and more courteous communication.

If you would like assistance selecting a comparable device or to be notified when the original model comes back into stock, our team is always happy to help. Please feel free to contact us at +1 954 323 4466 or info@cellification.com
.

Thank you again for the opportunity to improve.

— Cellification Customer Care Team

Bewertet mit 5 von 5 Sternen

Great seller phones function as…

Great seller phones function as intended will be happy to do business again the order was delivered on time no issues seller responds quickly to enquires and offer excellent customer service will buy again from this seller if I see something I need

2. Dezember 2025
Bewertet mit 1 von 5 Sternen

This company lacks transparency and…

This company lacks transparency and operates in a highly questionable manner. My dad ordered a phone from them in September 7, 2025, but they failed to deliver it on time. By the time the phone arrived, he had already left the country, and the package was returned to the company.
I’ve been calling them for two months trying to get a refund. Unfortunately, my dad’s card was deactivated by his bank due to fraudulent activity, and the company insists that I must travel to New York to collect the refund in person. They claim they cannot issue a refund to his new card or send a cheque.
I’m still trying to recover either the payment or the phone, but I’ve received nothing but inconsistent and conflicting messages. One representative says they can issue a cheque, another tells me to call back later. It’s been frustrating and exhausting.
Beware of this company. I don’t usually leave reviews, but the poor customer service and lack of resolution two months after the purchase have left me deeply disappointed.

7. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Every purchase i have made with them…

Every purchase i have made with them has went as smooth as butter. Shipping took some time but they were very quick to process my order. When it finally arrived I was happy! Their website is pretty easy to go through and navigate. And their customer service through the chat was very informative. I would buy again.

13. November 2025
Bewertet mit 5 von 5 Sternen

I am very impressed by the…

I am very impressed by the professionalism and care with which Cellification operates. The prices are fair, the selection is wide, and the devices are in excellent condition.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

very good knowledge reps placed an…

very good knowledge reps placed an order they deliver the same day using local delivery service. same day shipping only cost $10 they also helped me to setup the phone very happy with my purchase and for sure will buy again from them.

1. November 2025
Bewertet mit 1 von 5 Sternen

I cannot have a conversation on this phone

The speaker on the phone doesnt work as it should. No one can understand what Im saying. Its all garbled and the backaground noise is extremely amplified. I would have returned it but according to the return policy I had to have the original packaging and i could not find it.

23. September 2025
Bewertet mit 1 von 5 Sternen

Nothing is as advertised including customer service availability

The order was confirmed on 10/17 (a Friday)When I booked it, It showed a shipping estimate of 5-8 days. Then when I called to get a tracking number, I was told it would arrive in early November. I got another tracking email via Stamps from the company, and that said the shipping address was to a different city. As of 10/21 the item has sat at the Brooklyn shippers awaiting their acceptance. Nobody from customer service has called or emailed back. The customer service hours listed on the website do not match their availability in reality. I can't believe they have such a high score and were recommended by Google. It is a very unprofessional company.

17. Oktober 2025
Cellification-Logo

Antwort von Cellification

web order # 7056
Eva David
523 Woodview Road
B
Lake Barrington IL 60010
Dear Customer,

We sincerely apologize for any confusion or delay regarding your order. Your order was confirmed on October 17, and tracking was created from our Brooklyn, NY shipping facility. Occasionally, the carrier does not scan a package immediately at acceptance, which can make it appear as though it is still pending even after it has been handed off.

Please note that our Shipping Policy, clearly stated on our website https://cellification.com/pages/shipping-and-returns
, explains:

“We can only ship to addresses that are verified by the issuing bank. This has to be either the actual Billing Address with the issuing bank or an ‘Alternate Shipping Address’ that is on file with the issuing bank for that card. There are no exceptions to this rule. Please be advised if we are unable to verify your shipping address with your credit card issuing bank, your order will be shipped to your billing address.”

This verification process protects both our customers and our company from fraudulent transactions and address mismatches.

We’ve shared your feedback with our Shipping and Customer Service departments to improve response times and communication. We’ve been in business for over 20 years and always strive to ensure every order is handled professionally and securely.

If you still need assistance, please contact us directly at 954-323-4466.

Bewertet mit 5 von 5 Sternen

Reliable

Reliable, fast, and no surprises. Bought a backup phone for work and it performs better than expected. You can tell these folks care about quality.

8. August 2025
Bewertung ohne vorherige Einladung

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