Booked a year ahead, then left in silence before departure
I booked a Lenin Peak expedition with Central Asia Travel a year in advance. At the booking stage the communication was fine and everything seemed in order, and I received confirmation that the trip was reserved for me.
The problems started around two months before departure. As the trip got closer I had important questions about the domestic flights (included in the package), and border permit that needed answering, but the company simply stopped responding. I received no replies to my questions, I sent emails and whats app messages multiple times as the trip departure got closer, no response to my questions. I had bought 1000e flights to Bishkek, that I needed to cancel, because this company does not respond!
I had prepared for this expedition for a full year, both physically and practically, so being ignored at this stage was a huge disappointment. For a serious high altitude trip you have to be able to trust that your operator will be there when it counts. Based on my experience I cannot recommend them to anyone.








