Cgccomics.com Bewertungen 28

This is my first and last grading submission to this company. I started using a site called Epack,
I ended up pulling a pretty sweet marvel card. So I decided because it was so easy and they had an express option that I would submit the card.
I paid $60.00 USD that is over $80.00 CDN to have the card express graded. On the comc webpage it said 3 day express grading it has now been 19 days still no card back.

I graded the card and used the express grade for the sole reason to get the card out fast while it was still hot. This has not happened the product has now sold out and there are multiples of the card available while I have still not received my card back.

I feel the express option is a money grab this being my first time ever grading something it is most definitely not what I was expecting at all.

I have sent them a direct message with hopes they will refund me for the express.

Have now tried reaching out to them multiple times and no one will get back. Sent a a message on Facebook messenger and have been blown off for 2 days now. All they said is someone who is able to help will get back when they can.

I 100% do not recommend using this company in any capacity. The customer service is a joke they are rude they ignore you.

From the reviews this company has received I doubt they will stick around long haul so use your money and grade your items with a professional company that actually cares how its customers feel.

I will never use them again lol completely a waste of money they are not transparent at all pay to express 3 day grade an item and here we are weeks late still no card back and I can’t even get an answer from a customer service representative haha that will be the last money you ever received from me for anything I 100% regret even sending my card to them.

Now on to google to make another stunning review for this company,

It’s clear to see they do not care about there customers at all. Almost every review this company has is a very bad review and no customer service representatives have even responded to any of these reviews to try and make the customers happy

DO NOT USE THIS COMPANY FOR ANY REASON!

AWFUL! As MOST reviewers have said here this company is horrible. They say 20 working days to review a modern comic. Yet most of the comments here say 6+ months. I made the mistake of paying for their "Premium" package for $149. I used the credit included with the package to get the "Large" shipping kit in January. The kit was missing 75% of what was supposed to be included.

Over the last 3 weeks I have been trying to cancel the package and just get a full refund because after reading these comments and the AWFUL customer service I don't want anything to do with this company. They refuse to give me a refund (only offering me a pathetic $20 credit). I have given up trying to reason with them and I am filing a dispute with my credit card company.

I would advise anyone to STAY AWAY from this company. You have been warned.

They damaged my items and they graded them anyway, telling me they have camera proof that they came in damaged, but obviously the can't share the footage for PRIVACY. They also put random charges on my credit card and i had to tell my bank it was fraud. STAY AWAY FROM THIS COMPANY.

CGC used to be top notch, but now as they have expanded the wait time for grading is egregious! I submitted a graphic novel for signing and grading in Apr 2022 - it is now Oct 2022 which is way beyond the 6-8 week turn around time. CBCS was lambasted for this same problem. It is time to go to PGX and see if they can take on the backlog from CGC.

Grading has been inconsistent and/or inaccurate, and turnaround times often take many months despite selecting "Fast Track" service. When exceeding published guidelines for turnaround time they are unapologetic, at least with me, and unwilling to do partial refund. Additionally, they did not issue a promised Premium Member credit when billing me without my prompting them to do so, despite advertising the credit and despite that being the reason I purchased the membership. Untrustworthy company as far as I am concerned. I recommend against using this company.

I won't write a super long review on all the horrible business practices this company has done since it was acquired by a major corporation and went from an intimate one owner company to a faceless corporate power house in the collectibles grading business. If you want all the details and to follow a story of a comic book collector who is currently fighting them through a lawsuit go read the posts by @thebeardedmage on Instagram. He is currently on his 7th or 8th day of a literal hunger strike to bring awareness to his case & SEVERAL other cases and issues with the company! It's a textbook David versus Goliath case he's living! I sincerely hope they grant his demands and fix the MAJOR issues ASAP!
So, until you catch up on his story, I advise you to avoid them at all.costs! Again, these issues started occurring when the company was bought out for a couple hundred million dollars about 5 yrs ago. Prior to that they cared about ALL thier customers and did good honest work. Now, they are the antithesis of what the founder of CGC intended!