Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
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Das sagen Bewerter
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Unternehmen hat geantwortet
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Mehr ansehen
Unternehmen hat geantwortet
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über ChefOnline.co.uk
Vom Unternehmen geschrieben
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Kontaktinformationen
Vereinigtes Königreich
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Gut
2226 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not a good experience
We always use the New Curry Centre but we were very disappointed this time. Took 90 minutes for our order to be delivered. Called after 1 hour and was told it was on its way. Rang back 20 minutes later and it still wasn't ready- we had obviously been lied to. The Manager did apologise and refunded some money but it spoiled the evening and we ended up eating far too late.
28. Februar 2026
Antwort von ChefOnline.co.uk
Dear Julie,
Thank you for your feedback.
We’re very sorry to hear about the delay and the conflicting updates regarding your order. Waiting 90 minutes, especially after being advised it was on its way, is understandably frustrating.
As a food ordering platform, we act as a medium between customers and our partner restaurants. We understand the manager has apologised and issued a partial refund, and we have shared your comments with the restaurant to review their communication and service on this occasion.
Thank you for bringing this to our attention. Your feedback is valued and helps us address such matters with our partner restaurants.
all great thank you
28. Februar 2026
Antwort von ChefOnline.co.uk
Dear John Gage,
Thank you for your kind feedback! We’re glad to hear everything was great. We look forward to serving you again soon.
The order didn’t turn up so after…
The order didn’t turn up so after waiting over an hour I called the restaurant and they clearly hadn’t seen my order, I got it nearly 2 hours after I ordered and it was luke warm
28. Februar 2026
Antwort von ChefOnline.co.uk
Dear Stacy,
We sincerely apologise for your experience. A delay of nearly two hours, along with the food arriving lukewarm, is understandably disappointing.
As a food ordering platform, we operate as an intermediary between customers and our restaurant partners. Your feedback has been shared with the restaurant so they can review why the order was not acknowledged promptly and take the necessary steps to prevent a recurrence.
Thank you again for bringing this matter to our attention.
I ordered online and was told it would…
I ordered online and was told it would be 10-20 minutes on the website. 20 minutes would have been 1945. The email then said it would be 2000. When I arrived at the restaurant I was told it would 2015. I eventually received my order at 2043.
The delay would not have been an issue had I not have been sat in the restaurant waiting to collect. I would prefer an honest and accurate estimation of the collection time. I’m furious!
28. Februar 2026
Antwort von ChefOnline.co.uk
Dear Dave,
We’re sorry to hear about the delay and the changing collection times you experienced. We understand how frustrating this must have been while waiting at the restaurant.
As a food ordering platform, we act as a medium between customers and our partner restaurants. Preparation times are provided by the restaurant, but we agree that accurate and honest estimates are essential.
We have passed your feedback directly to the restaurant to ensure they review their timing estimates and communication process, particularly for collection orders
Thankyou for bringing this to our attention
Fairly straightforward website.
28. Februar 2026
Antwort von ChefOnline.co.uk
Dear Mike Ewers,
Thank you for your feedback! We’re glad to hear that you found the website fairly straightforward and easy to use. Our goal is to keep everything simple and user-friendly. We look forward to serving you again soon.
I have enjoyed food from this…
I have enjoyed food from this restaurant before. But on this occasion, it was cold on delivery, the onion bhajis were brittle, and the lamb in the bhuna was delivered in three, massive, leathery chunks. Not good. Not worth 30 quid. Sorry.
28. Februar 2026
Bewertung ohne vorherige Einladung
Burned naan
Usually food is fine, this time both naans were burned and one was entirely inedible. As someone who can't have rice, this actually ruined my entire dinner. Chicken wasn't the best in the curries either but usually wouldn't make a fuss. For almost 35 quid for two meals it should be better quality
25. Februar 2026
Antwort von ChefOnline.co.uk
Dear Freyja,
Thank you for sharing your feedback with us. We're very sorry to hear about the quality of the naans and chicken during your recent order.
Please note that, as a food ordering platform, we act as a medium between customers and restaurants. While we do not manage restaurant operations directly, we have shared your concerns with the restaurant involved for immediate review.
We appreciate your understanding and are here if you need further assistance.
Absolutely delicious food
Absolutely delicious food. Wonderful attentive service. Thank you Rumel, Shuhag and Sumon for a great evening!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ChefOnline.co.uk
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the delicious food and attentive service. We look forward to welcoming you back again soon!
Non existent customer service
I ordered a takeaway from my local Indian through Chef Online on Saturday 14 Feb 26. The delivery time was one hour so at the hour point I phoned the restaurant and they told me it was nearly ready and would be sent out in a few minutes. 30 mins later it had still not arrived so I phoned again and was told it was on route. 30 mins later and two more calls to the restaurant it had still not arrived so I called again to cancel the order and request a refund. The restaurant told me that the refund would be processed by Chef Online so I emailed them immediately to request a refund but got no response. I chased them again three days ago but no response. I have now been on hold on their customer support line for 30 mins. I suspect no one is going to answer. I won’t be using Chef Online again. Their customer service is rubbish
14. Februar 2026
Bewertung ohne vorherige Einladung
Absolutely cracking food at a really…
Absolutely cracking food at a really great price I would go there time after time
21. Februar 2026
Antwort von ChefOnline.co.uk
Dear Toby,
Thank you for the fantastic review! We’re thrilled you enjoyed the food and great value. It means a lot to know you’d happily come back time after time — we can’t wait to welcome you again soon!
Antwort von ChefOnline.co.uk
Dear Fred,
Thank you for your lovely feedback! We’re so pleased you enjoyed another beautiful curry from Little India. We look forward to serving you again very soon!
Kept having to go back to the main menu…
Kept having to go back to the main menu after checking the order list, would be better to have the option to go back to ordering more food
23. Februar 2026
Antwort von ChefOnline.co.uk
Dear Paul Howarth,
Thank you for your feedback.
We’re sorry to hear that navigating between your order list and the main menu was inconvenient. We understand how this can disrupt the ordering process.
As a food ordering platform, we act as a medium between customers and restaurants, but your experience on our system is important to us.
Your feedback has been shared with our technical team for review.
We appreciate you raising this with us.
Antwort von ChefOnline.co.uk
Dear Vicky,
Thank you for taking the time to share your feedback. After reviewing your order, we can confirm that the estimated delivery time shown in our system was 45 minutes, and this is correctly recorded in our system.
As a food ordering platform, we act as a medium between customers and restaurants. If you were shown a different delivery estimate, please email a screenshot or further details to support@chefonline.co.uk so we can investigate further.
Antwort von ChefOnline.co.uk
Dear Lorna,
Thank you for your wonderful feedback. We’re delighted to hear that you always enjoy the food from Jaipur Express. Your continued support means a lot to us, and we look forward to serving you again soon.
The only place to order Indian from in Bexhill…
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Knocks the socks off of every other Indian in Bexhill!
20. Februar 2026
Antwort von ChefOnline.co.uk
Dear Customer,
Thank you for your wonderful review and for your loyalty over the past 10 years! We’re delighted to hear you enjoy our easy ordering, hot deliveries, and delicious food. Your support means a lot to us.
We look forward to serving you again soon.
Antwort von ChefOnline.co.uk
Dear Janet,
Thank you for your kind feedback! We’re delighted to hear you had a good experience and found the ordering process easy. We look forward to serving you again soon.
Proper Tasty
The dishes were well packed and arrived promptly by a friendly driver. The food was piping hot and absolutely delicious. Can't wait to have another takeaway from here so we can try some more of the tasty dishes they have on offer.
16. Februar 2026
Antwort von ChefOnline.co.uk
Dear Lution,
Thank you for such a wonderful review! We’re delighted to hear that your order arrived promptly, well-packed, and piping hot, and that our driver made a great impression too. It’s fantastic to know you enjoyed the food so much — we can’t wait to serve you again.
Easy & Stress Free !
Ordering our takeaway was made very easy and stress free…. Plus the time slot we were given for pick up was on time.
Would highly recommend!
14. Februar 2026
Antwort von ChefOnline.co.uk
Dear Karen,
Thank you for your fantastic review! We’re delighted to hear that ordering your takeaway was easy and stress-free, and that your collection time was right on schedule.
Your recommendation truly means a lot to us, and we hope to make your next order just as smooth and enjoyable.
Quick efficient and easy.
16. Februar 2026
Antwort von ChefOnline.co.uk
Dear Anne,
Thank you for your lovely feedback! We’re so pleased to hear that you found the service quick, efficient, and easy to use. We truly appreciate your support and look forward to serving you again soon.
Bad experience
This is the second time now I’ve ordered a curry for delivery and it has been more than half a hour late,then having to call the curry centre to chase up my order then when it did turn up it was cold and had to be reheated.
14. Februar 2026
Antwort von ChefOnline.co.uk
Dear Kirsty Farndell,
We sincerely apologise that your delivery arrived late and cold. We understand how disappointing this is, particularly as it has occurred before.
As a platform, we connect customers with restaurants, while the restaurant is responsible for preparing and dispatching the order. We have escalated your feedback to the restaurant for urgent review to help prevent recurrence.
Thank you for bringing this to our attention.
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