Cancelled my order without any reason and I said I wouldn’t be ordering from them again. Their response was…. You don’t have to (meaning shopping with them again). Just tells you what an unprofess... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had an item in my order cancelled by them, no notification to let me know why. Also no reply to email when I haven't received my order. Really frustrating as the order they dispatched that I have... Mehr ansehen
SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don... Mehr ansehen
Unternehmen hat geantwortet
I have 6 cats, and I have been buying Purrform cat food from this website for almost one year, I was able to select the delivery date I wanted and I bought a VIP card that saves me 20% for all... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About Cherish Lewis Cherish Lewis is a UK-registered retail business operating through a carefully managed supplier network. Unlike traditional retailers who rely solely on holding stock, we work with a network of trusted third-party suppliers and distributors. Our model allows us to offer a wider range of products while maintaining flexibility and competitive sourcing. Professional Buyers Our team includes professional buyers who specialise in sourcing products across multiple supply channels. When an order is placed, our buyers review availability and pricing directly with suppliers to ensure the product can be fulfilled accurately and responsibly. This process is designed to: • Verify supplier availability • Confirm current pricing • Prevent incorrect fulfilment • Ensure secure and compliant processing Order Review & Acceptance All orders are subject to manual review and supplier confirmation prior to dispatch. A contract is formed only once dispatch has been confirmed. For higher-value or specialist items, we welcome pre-purchase enquiries so our buyers can confirm availability before an order is placed. Our Commitment We are committed to operating in accordance with UK consumer and data protection regulations. We prioritise transparency, responsible sourcing, and secure transactions. Cherish Lewis Ltd is registered in the United Kingdom and focused on delivering a reliable and professional retail experience. Order Acceptance All orders placed through our website are subject to manual review and supplier confirmation. An automated order confirmation email does not constitute acceptance of your order. A legally binding contract is formed only when we confirm dispatch of the item. We reserve the right to cancel an order prior to dispatch in the event of: • Supplier stock unavailability • Supplier pricing updates • Technical or listing errors • Inability to source the item at the advertised price If an order is cancelled prior to acceptance, no contract will be formed and any payment authorisation will be released. We are not obliged to supply goods at an incorrect or outdated price if such pricing arose from a supplier update or technical issue.
Kontaktinformationen
Vereinigtes Königreich
- www.cherishlewis.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had an item in my order cancelled by…
I had an item in my order cancelled by them, no notification to let me know why. Also no reply to email when I haven't received my order.
Really frustrating as the order they dispatched that I have not received is not really any good because it was to match the order they cancelled.
I will keep trying to get a refund.
Beware
Made an order one month ago, told two weeks ago it was cancelled and I would get a refund.
No refund came,and no reply to email
Shocking service.
Cancelled my order without any reason…
Cancelled my order without any reason and I said I wouldn’t be ordering from them again.
Their response was…. You don’t have to (meaning shopping with them again).
Just tells you what an unprofessional, rude, uneducated company this is. Or they’re employing staff who are downright ignorant.
Ordered a replacement slow cooker
Ordered a replacement slow cooker. Waited almost 2 weeks then the order suddenly cancelled and refunded with no other communication.
SCAM COMPANY- Order placed for large…
SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don't reply to emails & no contact number is available.

Antwort von Cherish Lewis UK Online shop
SCAM??? I made an order 1st September 2026
I made an order 1st September 2026. Confirmation email on same day. Heard nothing since. Have sent email to chase up. So far no response. Looked up the company at Companies House. Appears to have been registered 2010 but dormant until 2019. First accounts 2020. It would appear that every year has escalating losses. Only one Chinese Director. In my opinion this company is a scam & at least dodgy. Would appear that it is taking money before sourcing the product. Hence, if you are lucky, you get a delivery long after placing your order.
Update. Money left my card account on 4th September 2026
Unfit goods and NO refund - SCAM
Ordered 2 indoor airers on 6th July and despite several chasers (without reply) eventually arrived 7th Aug, when rec'd one email saying with post office their problem.
Both airers missing parts and therefore unfit as can't be put together. 10 emails later and messages on the support app, no response as to returns or refund. DO NOT TOUCH THIS COMPANY AS A SCAM SELLING FAULTY GOODS.
I placed an order three weeks ago but haven’t received a delivery or tracking details. After emailing them two days later, I received a single line reply stating the item was out of stock and my order had been cancelled waiting refund
Never Trust This Supplier

Antwort von Cherish Lewis UK Online shop
If I could I would give zero rating…
If I could I would give zero rating ordered product that was listed as in stock with a 5 day dispatch time, two weeks later no dispatch and when looking on shopify informed order cancelled. Only after emailing cherish Lewis and complaining did I get an email from them saying order canceled no apologies nothing so will certainly not order anything from them again and advise no one else to do the same
Shambles of a site
Shambles of a site. Product out of stock even though it’s advertised as available. The product actually available was £300 more than the original listing.(From a different supplier)
Mental to think they have a tip section on the payment screen.
Bait and Switch Scammers!
Beware... they are bait and switch scammers. They list products of absurdly low prices, cancel the order and attempt to sell the same product for a much higher price. In my case it was a backpack advertised for £103. After paying, I recieved an e-mail saying its not available for that price and I can buy the exact same item for £160.

Antwort von Cherish Lewis UK Online shop
In stock item cancelled
In stock item cancelled , no apologies just a rubbish email .. wont be shopping here again!
Dreadful service and experience
Dreadful service and experience. Having ordered an electric fan, with plenty in stock, 48 hours later the order is cancelled with no explanation, no apology and I see the item price has been increased by almost 50%.
I am left without the item which was needed for my parents and wasted my time.
I checked the next day and they were still in stock but at a higher price of £98.99
Unreliable and will not be using them again.
UPDATE: The price is now almost double (£138.99 instead of £67.99) what I had ordered and can only assume they sold the items at the higher price and cancelled my order, which was a fan that I ordered the day before the heat wave announcement.

Antwort von Cherish Lewis UK Online shop
No item received
No item received, no communication, no nothing. Refund through Paypal. Scam? May be, may be not, but will never use company again. Avoid like the plague.. Order 6554 Solar lights x2

Antwort von Cherish Lewis UK Online shop
Excellent
⭐⭐⭐⭐⭐ Great Communication and Exactly as Described
Very happy with my purchase from Cherish Lewis Online Shop.
The item arrived sooner than expected, and I received helpful tracking and update emails throughout the process. Communication was excellent, and I always knew the status of my order.
When the parcel arrived, the product was exactly as described on the website. Good quality, well packaged, and no issues at all.
A reliable online store with great customer service. I’ll definitely be shopping here again in the future.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a fantastic shopping experience with Cherish Lewis LTD! The website was easy to use, the products arrived quickly, and everything was packed very well. The customer service team was also really helpful and friendly throughout the whole process.
I love that they offer a wide range of products at good prices, and the quality was even better than expected. You can tell they genuinely care about customers and check orders carefully before dispatch.
Definitely one of the best online shopping experiences I’ve had recently — I will be ordering again soon!
Good first experience
Good first experience
I ordered from Cherish Lewis Online Shop for the first time and wasn’t entirely sure what to expect, but overall it was a positive experience.
The order process was straightforward. I noticed they reviewed the order before dispatch, which was reassuring. Delivery was within a reasonable timeframe and the item arrived as described.
I did have a small question after placing the order and their customer service responded fairly quickly, which I appreciated.
No major issues at all — would be happy to order again.
It came from Costco ??
It came from Costco ??? Anyway it was not the colour I wanted so I have tried to get a return label. But there is no response
I would not recomend this. Company to anyone
They run a hotel in Blackpool and a cat company
All seems a scam

Antwort von Cherish Lewis UK Online shop
So funktioniert Trustpilot
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