Cherish Lewis UK Online shop Bewertungen 

32
•
TrustScore 2 von 5

1,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Cancelled my order without any reason and I said I wouldn’t be ordering from them again. Their response was…. You don’t have to (meaning shopping with them again). Just tells you what an unprofess... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I had an item in my order cancelled by them, no notification to let me know why. Also no reply to email when I haven't received my order. Really frustrating as the order they dispatched that I have... Mehr ansehen

Bewertet mit 1 von 5 Sternen

SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have 6 cats, and I have been buying Purrform cat food from this website for almost one year, I was able to select the delivery date I wanted and I bought a VIP card that saves me 20% for all... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. auch in
  3. Futterhandlung
  4. Geschäft für Heimtierbedarf
  5. Großhandelsmarkt
  6. Hotel
  7. Zoohandlung

Vom Unternehmen geschrieben

About Cherish Lewis Cherish Lewis is a UK-registered retail business operating through a carefully managed supplier network. Unlike traditional retailers who rely solely on holding stock, we work with a network of trusted third-party suppliers and distributors. Our model allows us to offer a wider range of products while maintaining flexibility and competitive sourcing. Professional Buyers Our team includes professional buyers who specialise in sourcing products across multiple supply channels. When an order is placed, our buyers review availability and pricing directly with suppliers to ensure the product can be fulfilled accurately and responsibly. This process is designed to: • Verify supplier availability • Confirm current pricing • Prevent incorrect fulfilment • Ensure secure and compliant processing Order Review & Acceptance All orders are subject to manual review and supplier confirmation prior to dispatch. A contract is formed only once dispatch has been confirmed. For higher-value or specialist items, we welcome pre-purchase enquiries so our buyers can confirm availability before an order is placed. Our Commitment We are committed to operating in accordance with UK consumer and data protection regulations. We prioritise transparency, responsible sourcing, and secure transactions. Cherish Lewis Ltd is registered in the United Kingdom and focused on delivering a reliable and professional retail experience. Order Acceptance All orders placed through our website are subject to manual review and supplier confirmation. An automated order confirmation email does not constitute acceptance of your order. A legally binding contract is formed only when we confirm dispatch of the item. We reserve the right to cancel an order prior to dispatch in the event of: • Supplier stock unavailability • Supplier pricing updates • Technical or listing errors • Inability to source the item at the advertised price If an order is cancelled prior to acceptance, no contract will be formed and any payment authorisation will be released. We are not obliged to supply goods at an incorrect or outdated price if such pricing arose from a supplier update or technical issue.


Kontaktinformationen

1,9

Mangelhaft

TrustScore 2 von 5

32 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 42 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,9

Alle Bewertungen

(32)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I had an item in my order cancelled by…

I had an item in my order cancelled by them, no notification to let me know why. Also no reply to email when I haven't received my order.
Really frustrating as the order they dispatched that I have not received is not really any good because it was to match the order they cancelled.
I will keep trying to get a refund.

24. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware

Made an order one month ago, told two weeks ago it was cancelled and I would get a refund.
No refund came,and no reply to email
Shocking service.

24. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cancelled my order without any reason…

Cancelled my order without any reason and I said I wouldn’t be ordering from them again.
Their response was…. You don’t have to (meaning shopping with them again).
Just tells you what an unprofessional, rude, uneducated company this is. Or they’re employing staff who are downright ignorant.

20. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAM COMPANY- Order placed for large…

SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don't reply to emails & no contact number is available.

17. August 2026
Bewertung ohne vorherige Einladung
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

We have not taken any money off you.

Bewertet mit 1 von 5 Sternen

SCAM??? I made an order 1st September 2026

I made an order 1st September 2026. Confirmation email on same day. Heard nothing since. Have sent email to chase up. So far no response. Looked up the company at Companies House. Appears to have been registered 2010 but dormant until 2019. First accounts 2020. It would appear that every year has escalating losses. Only one Chinese Director. In my opinion this company is a scam & at least dodgy. Would appear that it is taking money before sourcing the product. Hence, if you are lucky, you get a delivery long after placing your order.

Update. Money left my card account on 4th September 2026

10. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unfit goods and NO refund - SCAM

Ordered 2 indoor airers on 6th July and despite several chasers (without reply) eventually arrived 7th Aug, when rec'd one email saying with post office their problem.
Both airers missing parts and therefore unfit as can't be put together. 10 emails later and messages on the support app, no response as to returns or refund. DO NOT TOUCH THIS COMPANY AS A SCAM SELLING FAULTY GOODS.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

Dear Mr Momin,

We’re sorry that the item you ordered became unavailable and that you were not informed sooner. We understand how disappointing it is to wait for an order without receiving tracking information.

Your order has been cancelled, and a full refund has been arranged to your original payment method. Please allow several working days for your bank to process it. If you have still not received the refund, please contact us with your order number so we can check this immediately.

We sincerely apologise for the inconvenience and for the communication not meeting the standard we aim to provide.

Kind regards,
Cherish Lewis Customer Service

Bewertet mit 1 von 5 Sternen

If I could I would give zero rating…

If I could I would give zero rating ordered product that was listed as in stock with a 5 day dispatch time, two weeks later no dispatch and when looking on shopify informed order cancelled. Only after emailing cherish Lewis and complaining did I get an email from them saying order canceled no apologies nothing so will certainly not order anything from them again and advise no one else to do the same

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shambles of a site

Shambles of a site. Product out of stock even though it’s advertised as available. The product actually available was £300 more than the original listing.(From a different supplier)

Mental to think they have a tip section on the payment screen.

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bait and Switch Scammers!

Beware... they are bait and switch scammers. They list products of absurdly low prices, cancel the order and attempt to sell the same product for a much higher price. In my case it was a backpack advertised for £103. After paying, I recieved an e-mail saying its not available for that price and I can buy the exact same item for £160.

26. Juni 2026
Bewertung ohne vorherige Einladung
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

Hi Jeff,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.

We would like to clarify that we work with a large network of suppliers, many of whom offer the same products. The prices displayed on our website are based on the pricing and stock information provided by our partners at the time of listing.

Unfortunately, in your case, the product was no longer available from the supplier at the advertised price after your order was placed. As the item was unavailable at that price, we were unable to fulfil the order and therefore offered an alternative supplier at the current market price. There was absolutely no obligation to purchase the alternative, and customers are free to decline the offer.

We also kindly note that no pre-purchase enquiry was made regarding stock availability. While we do our best to keep listings accurate, we cannot be obliged to supply products that are no longer available from our suppliers at the advertised price.

We apologise for any inconvenience caused and are continually working with our suppliers to improve stock and price synchronisation.

Kind regards,
Cherish Lewis LTD

Bewertet mit 1 von 5 Sternen

Dreadful service and experience

Dreadful service and experience. Having ordered an electric fan, with plenty in stock, 48 hours later the order is cancelled with no explanation, no apology and I see the item price has been increased by almost 50%.
I am left without the item which was needed for my parents and wasted my time.
I checked the next day and they were still in stock but at a higher price of £98.99
Unreliable and will not be using them again.

UPDATE: The price is now almost double (£138.99 instead of £67.99) what I had ordered and can only assume they sold the items at the higher price and cancelled my order, which was a fan that I ordered the day before the heat wave announcement.

23. Juni 2026
Bewertung ohne vorherige Einladung
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

Dear TADS,

Thank you for taking the time to leave your feedback.

We are genuinely sorry for the disappointment caused by the cancellation of your order.

Unfortunately, after receiving your order, our supplier informed us that the item was no longer available. As we do not hold physical stock ourselves and rely on inventory information provided by suppliers, stock availability can occasionally change before it is updated across all sales channels.

We contacted you as soon as we received confirmation from the supplier and offered assistance in sourcing an alternative product from another supplier. We appreciate that this was particularly frustrating given the warm weather and your need for the fan.

We would also like to clarify that your order was not cancelled because of a price increase. The later price changes you observed were made by suppliers and were entirely separate from the cancellation of your order.

We understand your frustration and sincerely apologise for the inconvenience caused. Your feedback is valuable and helps us improve our communication and stock management processes.

Kind regards,
Cherish Lewis LTD

Bewertet mit 1 von 5 Sternen

No item received

No item received, no communication, no nothing. Refund through Paypal. Scam? May be, may be not, but will never use company again. Avoid like the plague.. Order 6554 Solar lights x2

30. Mai 2026
Bewertung ohne vorherige Einladung
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

Hi,
We have found your order, the delivery taking longer time, due to it is from China, we have arranged collection for 12/06/2026 from our office.

For update of a parcel you should contact our support team:
support@cherishlewis.co.uk

Bewertet mit 5 von 5 Sternen

Excellent

⭐⭐⭐⭐⭐ Great Communication and Exactly as Described

Very happy with my purchase from Cherish Lewis Online Shop.

The item arrived sooner than expected, and I received helpful tracking and update emails throughout the process. Communication was excellent, and I always knew the status of my order.

When the parcel arrived, the product was exactly as described on the website. Good quality, well packaged, and no issues at all.

A reliable online store with great customer service. I’ll definitely be shopping here again in the future.

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a fantastic shopping experience with Cherish Lewis LTD! The website was easy to use, the products arrived quickly, and everything was packed very well. The customer service team was also really helpful and friendly throughout the whole process.

I love that they offer a wide range of products at good prices, and the quality was even better than expected. You can tell they genuinely care about customers and check orders carefully before dispatch.

Definitely one of the best online shopping experiences I’ve had recently — I will be ordering again soon!

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good first experience

Good first experience

I ordered from Cherish Lewis Online Shop for the first time and wasn’t entirely sure what to expect, but overall it was a positive experience.

The order process was straightforward. I noticed they reviewed the order before dispatch, which was reassuring. Delivery was within a reasonable timeframe and the item arrived as described.

I did have a small question after placing the order and their customer service responded fairly quickly, which I appreciated.

No major issues at all — would be happy to order again.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It came from Costco ??

It came from Costco ??? Anyway it was not the colour I wanted so I have tried to get a return label. But there is no response
I would not recomend this. Company to anyone
They run a hotel in Blackpool and a cat company
All seems a scam

16. April 2026
Bewertung ohne vorherige Einladung
Cherish Lewis UK Online shop-Logo

Antwort von Cherish Lewis UK Online shop

Dear Customer,

Thank you for your feedback.

We are sorry that the colour of the item was not what you expected. As stated on our website, we work with a number of authorised retail partners to offer customers a wider range of products, and in this case the item was supplied by one of those partners.

Although the item was not faulty and the return was simply due to a change of preference, we still arranged the return and have now issued a full refund.

We appreciate that waiting for the return process can be frustrating. However, we are disappointed that our business has been described as a “scam” despite the matter being fully resolved and the customer receiving a full refund.

We are committed to providing genuine products, fair customer service, and resolving any issues as quickly as possible. We wish you all the best.

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