Chipotle Mexican Grill Bewertungen 884

The food was fresh and although prices have gone up significantly, they're affordable

HORRIBLE! This wouldn't be the first time this happened so I'm finally speaking out. These people do not throw out the chips at the end of the day. They must recycle them and keep them on the shelf for 2-3 weeks. I ordered tacos to go with a side of guac tonight and got home to the worst STALE CHIPS I have ever had. Of course I couldn't enjoy the side of guac I purchased to dip the chips in since the chips were so disgusting. I called the Walnut Creek, CA store on Locust St. to talk with the manager however I only got the corporate customer service call center in some foreign country and talked with "Jericho" who was absolutely awful toward me. He couldn't find it in his heart to compensate me for the chips and guac; just the chips. I am disgusted. This company reported $2.8 billion in just the fourth quarter of 2024. This was an increase of 13.1% compared to the fourth quarter of 2023. This company is obviously doing very well for themselves but somehow are too cheap to throw in a side of guac for a very unsatisfied customer who was given a poor quality product and ALSO treated badly by "Jericho" in customer service. They have no shame.

Order is ready 15 minutes after pick up time, and they always mess up the order. Today my chicken burrito has no chicken... Is anyone from management reading these habitually terrible reviews, or has everyone at this company completely checked out? Maybe they figure people are less likely to get food poisoning if they just stop putting their rancid meat in items? This was my last trip to Chipotle. Bridge burned..

What a RIP-OFF. I would give it negative 5 if I could! Spent over $60 for three burritos that each had maybe two tea-spoon fulls of meat, and exorbitant price on the whole thing and any other condiments you can dare to add. Next time, I'll go to a reputable restaurant, which will definitely result in much less or lesser price, and far better quality!

OG Chipotle was as good as it gets

The new version if just vile, inedible chemical laden garbage

Trash food trash service...MOES IS BETTER BY FAR

better than taco bell

The opalescent manifestation of one's most primal vitality, exuded in a moment of fervent culmination was in my food.

Chipotle can be a hit or miss depending on the location. Some places have fresh ingredients, good portions, and friendly service, while others can be inconsistent in quality and cleanliness. It really depends on where you go. Overall, it’s a decent option for a quick meal, but experiences may vary.

We have 2 Chipotles in Kansas City North, both of which have gone completely downhill in food prep.
Today I ordered a side of guacamole and it’s color was dark forest green so I couldn’t eat it. The rice was soggy and the chicken no longer tastes like it was grilled — it just tastes like boiled chicken — no flavor. The people working there are obviously not following food prep instructions. 5 years ago this was my favorite to go restaurant, but now I will have to stop eating there.

Store at 5002 Cortez Rd W Bradenton, FL 34210. First visit today, will not be back. Pickup order had no ID or receipt, burrito labels were incorrect, swapped, so we started each other's meals, expected burritos to be hot, but were barely lukewarm. Steak had a "unique" flavor. Taco Bell would have been better value for money.

I went to a Chipotle and asked for water with the 3 meals I purchased. Something important to note is that my family does not drink soda. Anyway, I was charged for 3 sodas and when I emailed customer service online they gave me 3 drink vouchers that expired in a very short period of time. I was planning on using the vouchers for something besides soda, but I wasn't able to use the vouchers in the short period of time. After the vouchers expired I asked them to extend the date and they refused to help.

Very very delicious..
Best restaurant of all time🤤🤤🤤🤤

The Hoover Alabama location was not clean. The area behind the counter was scattered in food debris and noone was cleaning it up. The serving line had food all over outside the pans. I was the first in line and Noone was at the register to check people out. I waited for several minutes, then asked to check out. There were two people doing nothing and
one grudgingly checked me out. Food was cold and tasteless. Worst experience I have ever had. I will not return.

Door dash is a ripoff
I'm curious does anyone else find this ridiculous? Also ,food was subpar and cold. So yesterday I ordered 2 small burritos (steak) and 2 smoked brisket bowls(meat dried out ,hard and flavorless) price. $195!!!! via Doordash. Will never deal with them again. Shysters!!

Had a burrito with chicken the shell was cold as was the chicken and everything else in it. Would not recommend going back. The staff wasn’t very happy most standing around doing nothing. Restaurant was not clean. A very depressing experience.

The food was not bad, but the brisket was cut up soooooooo small I could hardly find it in the bowl. How about some nice medium size pieces of meat? For the price the meat is just cut up too small. The commercial you see nice juicy pieces of brisket - FORGET ABOUT IT

I usually like Chipotle but it's always hit or miss. The last 2 times I went to the Des Peres, MO location, they didn't give me my guac with chips even though I was charged for it. The chips were also stale and disgusting. I will be taking a break from this place until they figure things out.

found a hair in my food and they wouldn't refund me