We ordered some items to clad our utility, there was a slight error which was rectified next day. Overall great products, great comms and customer service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We placed an order for hygienic cladding for one of our sites and I have to say that every step of the way the customer service was outstanding. As soon as the order was confirmed the team were proact... Mehr ansehen
Unternehmen hat geantwortet
Fantastic ivory/buttermilk cladding for my kitchen. Looks amazing. It has beautifully covered badly damaged walls after the removal of old tiles. And so cheap compared to the posh `kitchen panelling... Mehr ansehen
Unternehmen hat geantwortet
Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked. I sent an email with picture and less than... Mehr ansehen
Unternehmen hat geantwortet
4,7
Hervorragend
282 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fantastic service and products
We ordered some items to clad our utility, there was a slight error which was rectified next day.
Overall great products, great comms and customer service.
29. Mai 2026
Bewertung ohne vorherige Einladung
amazing everytime
amazing everytime, always on the ball with deliveries can’t fault them,
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi, thank you for your review we really appreciate it.
Excellent old school customer service
Excellent old school customer service, order was incorrect and within 5 minutes of me emailing them i received an email and phone call apologising and letting me know i will receive the missing items early next day, they arrived promptly, errors happen its how you deal with them that makes the difference, very professional service thank you, i would highly recommend
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi John. Thank you for the review. Mistakes are very rare, but when they are made, we rectify the situation as quickly as possible.
Super, seamless customer service!
We placed an order for hygienic cladding for one of our sites and I have to say that every step of the way the customer service was outstanding. As soon as the order was confirmed the team were proactive, efficient and very helpful at every stage. They were in constant contact with the site ensuring that everything went to plan. A special mention must definitely go to Kellie who really went that extra mile to ensure that our delivery was absolutely seamless. She was so helpful. Could not recommend highly enough. So rare to find such helpful proactive customer service. Fantastic!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Bee, wow thank you for this amazing review! The team do try very hard to provide the best service possible, and help where it is needed. I will pass this lovely feedback onto them, it will make their day!
first time using the company for a…
first time using the company for a small project at work, 1st class service, quick delivery. highly recommended and will be using again.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hello Darren, many thanks for leaving this review, it is lovely to hear.
Highly Reccommended
Service and delivery was excellent !!
Sales staff, particulary Kellie went above and beyond to help us.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi. Thank you for leaving a review, we are delighted to hear you are pleased with the service!
Highly Recommend
Very helpful and quick to reply to my query.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Nicola.
Thanks for your feedback, we do try and help and resolve things as soon as we can!
The return procedures are ridiculous
The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have no idea how to return such large and heavy items. I’ve been looking for affordable courier companies for the extra panels I ordered by mistake, but I can’t find any reasonably priced option.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Dee.
Thanks for the feedback. As per most suppliers, if the customer wants to return items, it is at their cost. We have fulfilled our service by delivering the goods you have ordered. This information is on the website under Deliveries and Returns, also in our terms and conditions. We provided all of this information via email, when you confirmed you wanted to return some items. Our contract with the couriers is delivery only.
Very helpful staff
Highly recommend using Cladding Monkey, very helpful staff if you need to call for advice. Very prompt delivery (next day)!. Top quality product, only used to clad a garage, looks the business!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Mark. Thank you for the positive feedback. It is much appreciated.
I started a new venture a year ago now.
I started a new venture a year ago now.
And was lucky i found them.
They have been so helpful to me.
Never a issue.
They have been a watchful asset to me.
Making everything so run so smoothly
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Daza, thank you so much for your feedback!
We are delighted you are happy with the service we provide.
Prompt delivery of a replacement panel…
Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked.
I sent an email with picture and less than 24hrs I had the replacement . Great work CM , really impressive.
I’m not a fan of the internal corner as only slots one side but it’s workable.
But over all a happy customer
Thank you
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Brett. Thank you for the feedback! Unfortunately damage can sometimes happen in transit, but providing we are informed within 48 hours of delivery, we work hard to resolve these issues and send replacements out.
Highly recommend 👌
I highly recommend cladding monkey ,I was very satisfied with the range of materials in stock and made to measure, the staff are very friendly and welcoming, this buisness has the best products around and very reasonable pricing, ill be using cladding monkey again definitely 😀
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Michelle, thank you for your feedback. It is important to us as a business and also helps new customers chose us.
Ten Stars, Never Mind Five
Fantastic ivory/buttermilk cladding for my kitchen. Looks amazing. It has beautifully covered badly damaged walls after the removal of old tiles. And so cheap compared to the posh `kitchen panelling` companies - a quarter of the price.
The FREE sample service really helped me to choose the colour scheme in advance. AND the customer service was outstanding. Really friendly and professional after the delivery company messed up.
I highly recommend. Ten stars, never mind five!
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Alison. Wow, thank you very much for this feedback. We are over the moon you were happy with the service/products. We pride ourselves on our customer service, so your comments are greatly appreciated, thank you very much!
Antwort von Cladding Monkey
Hi Ed. Thank you for the review! The feedback is really important and really appreciated.
Great customer service
Great customer service. Went above and beyond. Great price. Will definitely use again.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Neil, Thank you for the review! We do pride ourselves on providing great customer service :)
Great Service & Fantastic Products
I ordered some cladding and trims which arrived the next day and was perfect for the job.
Everything was great quality and a very good price.
I will definately use Cladding Monkey again in the future.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Thank you for leaving a review Vince, we are pleased to hear you were happy with the products and service.
🍌 🍌 🍌 🍌 🍌 🐒 🐒 🐒 🐒 🐒
Kellie & her colleagues are extremely helpful. An excellent experience using Cladding Monkey, which will be the first of many.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Stuart, thanks for the kind words it is greatly appreciated!
Awful customer service
Awful customer service , placed a order 2 weeks ago (didn’t receive it in the 5-7 days I got told I would upon ordering) only then to be told it’s my fault for not contacting the distributing company . 3/10 company , 1/10 customer service - customer is never wrong maybe you should tell your staff that when they are blaming me for not receiving my order
8. Oktober 2025
Bewertung ohne vorherige Einladung
I cannot fault the services or products…
I cannot fault the services or products from this company at all. I was hesitant about which product I would need for the job at hand, but i was reassured, they advised me on what would be best. Pleasure to have the expertise and advice on the phone like the old days, instead of just emails! Makes a whole lot of difference, thank you.
13. September 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Thank you for sharing such a detailed review, Siobhan. We're delighted you enjoyed our cladding. Your feedback motivates us, and we can't wait to serve you again!
As a first time buyer
As a first time buyer, I called for some advice. Spoke to a lovely lady who gave me some fantastic advice, and actually saved me a few pounds. Product has arrived and its great quality, would definitely recommend to anyone and order again
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Cladding Monkey
Hi Leanne.
Although we have lots of returning customers, its important to look after our new ones as well, which is why we are here to speak on the phone or email regarding queries. It can be daunting enough starting a new project, without having to worry about which product would be best etc.
If we can remove any uncertainties or answer questions to make the process easier, then its a job well done
Thank you for the review!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.