Co-operative Legal Services Bewertungen 

19 429
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Stuart Jenkins phoned promptly at the prearranged time. He explained every point clearly and coped with my complicated family tree requests. He afforded me the time to consider certain points and neve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tim ran me through the ins and outs of standard and trust wills and we spoke through my specific circumstances and wishes. His support helped me decide the what route was best for me and I am very p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

A big thank you to Tom at Co-op Solicitors for all his help with the probate process following the loss of my dad. It has been a long and stressful journey, and dealing with everything after losin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a meeting with Mrs Amrita Bhamra today and as we are Computer Illiterate we struggled to join the meeting so Amrita Telephoned us and we proceeded. We are older people and she was very Kind an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen
  2. auch in
  3. Anwalt für Familienrecht
  4. Anwalt für Personenschäden
  5. Anwaltskanzlei
  6. Scheidungsanwalt

Vom Unternehmen geschrieben

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

19 429 Bewertungen

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4,8

Alle Bewertungen

(19 429)

5 372 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent Service from Co op Legal

I would like to say a huge thank you to Leanne Burton at Co-op Legal Services for all her help and support in dealing with the probate of my late father’s estate. Having never dealt with probate before, I really appreciated how patient and empathetic Leanne was. She took the time to explain everything clearly in understandable terms, kept me updated throughout and was realistic and honest about timescales. She was always on hand whenever I needed guidance, and I felt completely supported throughout the process. I would highly recommend Leanne to anyone dealing with probate.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Good Morning
We appreciate you sharing your positive experience with our services. We are so glad to hear that you felt fully supported and guided through the probate process during what we know can be a difficult time. It is wonderful to know that everything was explained clearly, that communication was honest and realistic, and that you were treated with patience and empathy throughout. We will be sure to pass along your kind words to Leanne and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Co-op Legal…

We have recently used Co-op Legal Services and found the service to be excellent. Nicola, our case manager, was very professional and helpful throughout the process. She kept us up-to-date with progress and was able to answer all our questions in a clear and concise manner.

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear SA,
We are delighted to hear about your excellent experience. It is wonderful to know that our case manager was professional and helpful, keeping you updated on your progress and addressing all your inquiries with clarity. We appreciate your feedback and will be sure to pass your kind words along to Nicola and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Great Estate Planning Consultant

Our Estate Planning Consultant, Kong-Chee Man, was extremely helpful. Kong thoroughly explained the whole process of the planning which was very benefitical for us to make a right decisions for writing our will. He was very professional, promt to meetings and giving us responses and very friendly. A first class service.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Georgina,
We are delighted to hear about your very positive experience. It is wonderful to know that our consultant provided such thorough explanations to help you make informed decisions about your future. We are pleased that you found the service prompt, professional, and friendly, and we will be sure to pass along your complimentary feedback to Kong and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Jane was most helpful in advising how…

Jane was most helpful in advising how best to arrange the will and the process it will take to complete it. Would recommend anyone to arrange their last will and testament through the Co-Op.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Gunnersbury Court,
Thank you for leaving such a wonderful 5-star review. We are delighted to hear that our colleague provided such clear advice on structuring your estate planning and guided you so well through every step of the process. It is fantastic to know that you had such a positive experience and feel confident recommending our services to others. Your kind feedback is greatly appreciated and will be passed along to Jane and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Great communication during booking of…

Great communication during booking of the meeting, easy to join online at a time that suited us. The consultant we spoke to was excellent, very clear and concise, covered all aspects, we didn't feel pushed into anything. Very happy with the whole process. Our consultant was Anthony Poppe

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Rowan,
We are delighted to hear about your very positive experience. It is wonderful to know that booking your online meeting was simple and convenient for your schedule. We are pleased that your consultant provided clear and thorough guidance without making you feel pressured, leaving you happy with the overall process. We will be sure to share your kind feedback with Anthony and the rest of the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Calum Mayneord Helped us with our…

Calum Mayneord Helped us with our Wills, trust and power of attorney. He was very professional friendly and took time to explain. A first class service. A big thank you from us.

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Darren,
We are delighted to hear about your very positive experience and that our colleague provided a first-class service. It is wonderful to know that they were friendly, professional, and took the time to clearly explain everything regarding your estate planning documents. Thank you for taking the time to share your kind feedback with us.
We will share your kind words with Calum and the the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

They understood our needs were…

They understood our needs were meticulous in gathering information and kept us informed throughout the process

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Kenneth,
Thank you for taking the time to share your feedback. We are delighted to hear that our team took the care to understand your specific requirements and kept you well-updated at every stage of the process. Your kind comments mean a lot to us, and we are thrilled that you had such a positive experience.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Silvie Maxacova Will Writing!

I had a session today with Silvie Mazacova regarding my will. She went through and explained the whole process in an easy to understand language and covered every aspect so much so that I had no questions at the end. She could have not been more helpful. I will certainly recommend her to any family or friends.

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Colin,
We are delighted to hear about your wonderful experience while discussing your legal arrangements. It is fantastic to know that everything was explained in such a clear, accessible manner and that all your questions were thoroughly addressed. We truly appreciate your feedback and your kind willingness to recommend our services to your friends and family. Your complimentary comments will certainly be passed along to Silvie and the rest of the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Simple and professional service

TM was very friendly and knowledgeable. Making a will is difficult as we never want to think about needing one but TM made it simple. The service was very swift and easy too.

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Good Afternoon,
We are delighted to hear about your positive experience. We understand that preparing a will can be a sensitive and difficult topic to think about, so we are pleased that our team member was friendly, knowledgeable, and able to make the entire process simple, quick, and easy for you. Your kind words will be shared with Tiffany and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Caring, Professional and Responsive

We used coop legal services for my late mums estate.
Our solicitor Matthew Calveli was a pleasure to work with. He was very professional, gave prompt responses to our questions, explained the probate process in layman terms and a carrying manner.
I would highly recommend Coop Legal Services and especially Matthew Calveli

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Christine,
Thank you for sharing your feedback during what must be a very difficult time. We are so pleased to hear that our team member provided professional, empathetic, and clear guidance throughout the entire process, making everything easier to understand. Your kind words and high recommendation mean a great deal to us, and we will be sure to pass along your compliments to Matt and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Will-writing

Very thorough. Sarah took the time to explain everything, including some things that we hadn't thought of before. She gave us several options and allowed us to choose.

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Steve,
We are delighted to hear about your positive experience. It is wonderful that our team member took the time to provide a thorough explanation, highlight new considerations, and offer you clear options to choose from. Your feedback is greatly appreciated and will be shared with Sarah and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

An uncomplicated process

An uncomplicated process, clearly explained by my case manager TW and simpler than I thought. I am reassured that my estate is in good hands.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Ali,
We are delighted to hear that you found the setup so clear and straightforward. It is wonderful to know that our team provided such reassuring guidance and gave you complete peace of mind regarding your future planning. We will be sure to pass along your kind comments to Tasneem and the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 1 von 5 Sternen

My experience with Co-op Probate…

My experience with Co-op Probate Services has been extremely disappointing, and I would not recommend them.

They were very quick to get the contract signed and take on the work, but after that, everything seemed to move incredibly slowly. The communication was very poor throughout. Phone calls were not returned, emails went unanswered, and I constantly had to chase them for updates.

There were also issues with incorrect paperwork, and when I had questions, I often couldn’t get clear answers. Instead of taking responsibility and resolving problems, it felt like I was constantly being passed from one person or department to another.

The length of time they took to deal with matters was extremely frustrating and, in my experience, completely disproportionate to what should have been a professional service. I spent far too much time chasing them for something I had already paid for.

Overall, it was a stressful, drawn-out and frustrating experience. Very quick when it came to getting the contract signed, but painfully slow when it came to actually doing the work.

A huge waste of time and a very disappointing level of customer service. Based on my experience, I would not recommend Co-op Probate Services.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Mr Ward
I am sorry to learn of your concerns. Please contact complaints@coop.co.uk so that we can confirm your identify and ask a member of the Team to look into this for you.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Very thorough with his explanations and…

Very thorough with his explanations and choices of wills

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Amanda,
We are so pleased to hear that you received clear, detailed guidance when exploring your estate planning options. Thank you for sharing your positive experience.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Kerry

Kerry
Has been very helpful explained everything very clearly
Would recommend this service

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear David,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you received such clear explanations and thorough support, and we truly appreciate your kind recommendation of our service.
We will share your kind words with Kerry and the the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Caroline put us at ease and no pressure…

Caroline put us at ease and no pressure sales tactics, we were very pleased on how she presented our needs.

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear John,
We are delighted to hear you had such a positive experience. It is wonderful to know that our team member put you at ease and listened attentively to your needs without any pressure. Thank you for taking the time to share your kind feedback; we will be sure to pass your comments along to Caroline and the rest of the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Jennie approached the call with…

Jennie approached the call with kindness and warmth, getting to know the circumstances of my situation with compassion and understanding. She was able to answer any questions I had and offer reassurance in such a daunting and stressful time. I left the call feeling relieved and supported and couldn’t wish for a better experience. Thank you Jennie

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Mia,
We appreciate you sharing your positive experience. We are so pleased to hear that our colleague approached your call with such kindness, warmth, and compassion during a daunting and stressful time. It is wonderful that they were able to answer your questions and leave you feeling relieved and supported. We will be sure to share your kind comments with Jennie and the rest of the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Very impressive service

Very impressive service. Everything was explained clearly and I felt reassured that everything would be dealt with professionally.

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Eileen
We are delighted to hear that you experienced such impressive service. It is wonderful to know that the explanations provided gave you complete clarity and peace of mind regarding the professional handling of your matters. Thank you for sharing your positive feedback with us.
We will pass on your kind words to Daniel and the the team.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

Co-op Legal Services

The team at Co-op Legal Services have been great. Special thanks to Olivia Wright and her team!

Olivia has been very helpful, friendly and hardworking in dealing with my case from the beginning to the end. It is great to have one case manager through the whole process, as they are fully aware of all the details.

I highly recommend Co-op Legal Services.

2. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear S Joseph,
We are delighted to hear about your positive experience. It is wonderful to know that having a single dedicated case manager brought clarity and support throughout your matter. We appreciate your high recommendation and will certainly pass your kind feedback along to Olivia and the team involved.
Kind regards,
Owen (Customer Services)

Bewertet mit 5 von 5 Sternen

During this extremely difficult time…

During this extremely difficult time this service has been very informative, sympathetic,reassuring and professional. It has put my mind at rest knowing that the experts will now take of everything and I can concentrate on grieving and arranging the funeral. Also not as expensive as I thought it would and knowing someone is there to advise me every step of the way takes alot of stress from me . I would personally like to thank Jo silah who guided me through the process.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Co-operative Legal Services

Dear Amanda,
We appreciate you taking the time to share your review. We are so glad to hear that our support provided comfort and reassurance during such a difficult time, helping to relieve your stress. It is wonderful to know that you felt well guided every step of the way and that the service gave you the peace of mind needed to focus on what mattered most. We will certainly pass along your kind words to Jo and the rest of the team.
Kind regards,
Owen (Customer Services)

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