Matthew Calveli was my case handler, he was brilliant from taking over our probate case. He was immediately friendly, responsive, professional & caring. I can't rate the service he gave highly enough,... Mehr ansehen
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Das sagen Bewerter
The whole experience was straightforward and easy to understand. Everything was explained very carefully and clearly and we were given time to make an informed decision before the end of the consulta... Mehr ansehen
We would like to thank Brian Rees for taking the time to simplify all the legal jargon in our wills. He listened to our wishes and took us through various scenarios resulting from our wishes. We now... Mehr ansehen
Unternehmen hat geantwortet
We chose the Co-Op for it's reputation and are absolutely delighted with the service we received from our estate planer, Shaun Everett. He immediately put us at ease, answered all our questions in gre... Mehr ansehen
Unternehmensdetails
- Rechtsdienstleistungen
- auch in
- Anwalt für Familienrecht
- Anwalt für Personenschäden
- Anwaltskanzlei
- Scheidungsanwalt
Vom Unternehmen geschrieben
Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.
Kontaktinformationen
1 Angel Square, M60 0AG, Manchester, Vereinigtes Königreich
- 0330 606 9548
- www.co-oplegalservices.co.uk
4,8
Hervorragend
19 379 Bewertungen
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An uncomplicated process
An uncomplicated process, clearly explained by my case manager TW and simpler than I thought. I am reassured that my estate is in good hands.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Ali,
We are delighted to hear that you found the setup so clear and straightforward. It is wonderful to know that our team provided such reassuring guidance and gave you complete peace of mind regarding your future planning. We will be sure to pass along your kind comments to Tasneem and the team.
Kind regards,
Owen (Customer Services)
My experience with Co-op Probate…
My experience with Co-op Probate Services has been extremely disappointing, and I would not recommend them.
They were very quick to get the contract signed and take on the work, but after that, everything seemed to move incredibly slowly. The communication was very poor throughout. Phone calls were not returned, emails went unanswered, and I constantly had to chase them for updates.
There were also issues with incorrect paperwork, and when I had questions, I often couldn’t get clear answers. Instead of taking responsibility and resolving problems, it felt like I was constantly being passed from one person or department to another.
The length of time they took to deal with matters was extremely frustrating and, in my experience, completely disproportionate to what should have been a professional service. I spent far too much time chasing them for something I had already paid for.
Overall, it was a stressful, drawn-out and frustrating experience. Very quick when it came to getting the contract signed, but painfully slow when it came to actually doing the work.
A huge waste of time and a very disappointing level of customer service. Based on my experience, I would not recommend Co-op Probate Services.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Mr Ward
I am sorry to learn of your concerns. Please contact complaints@coop.co.uk so that we can confirm your identify and ask a member of the Team to look into this for you.
Kind regards,
Owen (Customer Services)
Very thorough with his explanations and…
Very thorough with his explanations and choices of wills
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Amanda,
We are so pleased to hear that you received clear, detailed guidance when exploring your estate planning options. Thank you for sharing your positive experience.
Kind regards,
Owen (Customer Services)
Kerry
Kerry
Has been very helpful explained everything very clearly
Would recommend this service
3. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear David,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you received such clear explanations and thorough support, and we truly appreciate your kind recommendation of our service.
We will share your kind words with Kerry and the the team.
Kind regards,
Owen (Customer Services)
Caroline put us at ease and no pressure…
Caroline put us at ease and no pressure sales tactics, we were very pleased on how she presented our needs.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear John,
We are delighted to hear you had such a positive experience. It is wonderful to know that our team member put you at ease and listened attentively to your needs without any pressure. Thank you for taking the time to share your kind feedback; we will be sure to pass your comments along to Caroline and the rest of the team.
Kind regards,
Owen (Customer Services)
Jennie approached the call with…
Jennie approached the call with kindness and warmth, getting to know the circumstances of my situation with compassion and understanding. She was able to answer any questions I had and offer reassurance in such a daunting and stressful time. I left the call feeling relieved and supported and couldn’t wish for a better experience. Thank you Jennie
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Mia,
We appreciate you sharing your positive experience. We are so pleased to hear that our colleague approached your call with such kindness, warmth, and compassion during a daunting and stressful time. It is wonderful that they were able to answer your questions and leave you feeling relieved and supported. We will be sure to share your kind comments with Jennie and the rest of the team.
Kind regards,
Owen (Customer Services)
Very impressive service
Very impressive service. Everything was explained clearly and I felt reassured that everything would be dealt with professionally.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Eileen
We are delighted to hear that you experienced such impressive service. It is wonderful to know that the explanations provided gave you complete clarity and peace of mind regarding the professional handling of your matters. Thank you for sharing your positive feedback with us.
We will pass on your kind words to Daniel and the the team.
Kind regards,
Owen (Customer Services)
Co-op Legal Services
The team at Co-op Legal Services have been great. Special thanks to Olivia Wright and her team!
Olivia has been very helpful, friendly and hardworking in dealing with my case from the beginning to the end. It is great to have one case manager through the whole process, as they are fully aware of all the details.
I highly recommend Co-op Legal Services.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear S Joseph,
We are delighted to hear about your positive experience. It is wonderful to know that having a single dedicated case manager brought clarity and support throughout your matter. We appreciate your high recommendation and will certainly pass your kind feedback along to Olivia and the team involved.
Kind regards,
Owen (Customer Services)
During this extremely difficult time…
During this extremely difficult time this service has been very informative, sympathetic,reassuring and professional. It has put my mind at rest knowing that the experts will now take of everything and I can concentrate on grieving and arranging the funeral. Also not as expensive as I thought it would and knowing someone is there to advise me every step of the way takes alot of stress from me . I would personally like to thank Jo silah who guided me through the process.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Amanda,
We appreciate you taking the time to share your review. We are so glad to hear that our support provided comfort and reassurance during such a difficult time, helping to relieve your stress. It is wonderful to know that you felt well guided every step of the way and that the service gave you the peace of mind needed to focus on what mattered most. We will certainly pass along your kind words to Jo and the rest of the team.
Kind regards,
Owen (Customer Services)
Paul Hyatt - Credit to Co-Op
Just met with Paul Hyatt who was a pleasure to speak to and a very honest and knowledgeable guy....he went through all the scenario's around the Will Writing and what was best for us by explaining everything thoroughly and taking the time to answer a lot of questions...we were assured about everything and that Co-Op was the right choice and proceeded there and then with our Will...great guy and a credit to your organisation.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Jeff,
We are delighted to hear about your positive experience. It is wonderful that our team member was so honest, knowledgeable, and thorough when talking you through all the options for your Will. We are pleased that taking the time to answer your questions helped put your mind at ease and assured you that you were making the right choice for your needs. Thank you for sharing such kind feedback, which we will be sure to pass along to Paul and the rest of the team.
Kind regards,
Owen (Customer Services)
We have been talking about putting a Will and power of Attorney in place
We have been talking about putting a Will & Power of Attorney in place for a number of years now Gian Gill who we had a video call with today went through the process in great detail and very informative to explain the best way to develope a plan which suited are requirements he was very professional knowledgeable polite and respectful to what we needed we have now put what I call a concrete plan in place due solely to Gian Gill who is a credit to the company CO OP Legal Services who he represents really pleasant experience for me and my lovey wife Chris Clark.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Bill,
We are delighted to hear about your positive experience while setting up your arrangements. It is wonderful to know that the process was explained in great detail and that you were provided with professional, knowledgeable, and respectful guidance tailored to your specific requirements. We are so pleased that you now have a solid plan in place for complete peace of mind, and we will be sure to share your lovely feedback with Gian and the rest of the team.
Kind regards,
Owen (Customer Services)
Our appointment was on time
Our appointment was on time, completely as requested and very through. Ticked all the boxes and added extra advice which we appreciated
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Good Afternoon,
We are delighted to hear about your positive experience. It is wonderful that your appointment was prompt, thorough, and met all your expectations. We are especially glad that you found the additional guidance helpful and appreciated.
Kind regards,
Owen (Customer Services)
We had our wills written up today by…
We had our wills written up today by Darren who was extremely helpful in advising us to which ones would benefit us both the most. I myself didn’t realise how much you need to think about regarding a will, but it was explained perfectly. I would totally recommend this service to anyone.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear John,
We are delighted to hear about your very positive experience. We are pleased that our colleague was so helpful in guiding you through your options and explaining everything clearly so you felt fully informed. It is wonderful to know that you found the service so valuable, and we truly appreciate your recommendation.
We will share your kind words with Darren and the the team.
Kind regards,
Owen (Customer Services)
First class simple as that!
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Dave,
We are glad you enjoyed your experience with us. Thank you for your wonderful feedback and for taking the time to let us know we provided excellent service.
We will share your kind words with Siobhan and the the team.
Kind regards,
Owen (Customer Services)
An excellent service, highly recommended
The services provided by the Co-op legal services has been excellent when dealing with my late brother’s estate, from the initial enquiry through to working with our designated case manager, Karen. The efficiency, knowledge, support and understanding has been invaluable. The overall communication and help was outstanding and the upfront cost was such an easy way of managing everything without any worries of additional costs.
I would highly recommend using the co-op legal services to anyone as it provides an exceptional service. Thank you 🌟🌟🌟🌟🌟
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Mary ,
We appreciate you taking the time to share your feedback following such a difficult loss. We are so glad to hear that our team provided invaluable knowledge, support, and outstanding communication throughout the administration of the estate. It is wonderful to know that our fixed pricing structure gave you peace of mind and helped make a challenging process much easier to manage. Your kind recommendation means a great deal to us, and we will be sure to pass along your heartfelt thanks to Karen and the rest of the team.
Kind regards,
Owen (Customer Services)
from start to finish the service has…
from start to finish the service has been exceptional, we felt that we were the only customer they had. At a difficult time they made it all very simple
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Gary,
We are truly grateful for your wonderful feedback and are glad to hear that our service provided you with dedicated support throughout the entire process. It is reassuring to know that our team was able to offer clarity and ease during such a challenging period. Your kind words mean a lot to us, and we will certainly share your comments with Samiksha and the team.
Kind regards,
Owen (Customer Services)
We contact The Co-op Legal Services to…
We contact The Co-op Legal Services to discuss about Wills. We spoke to Gethin Morgan initially. He explained everything clearly and arranged for us to receive a video call. All instructions on this process were provided and were easy to follow. Gethin on the video call was very knowledgable and made us feel totally at ease and explained everything clearly. All our queries received clarification which helped us to make informed decisions on what we needed and wanted. We thoroughly recommend this service.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Arun,
Thank you for leaving such positive feedback. We are delighted to hear that the entire process was smooth, clear, and easy to follow from your initial conversation to the video consultation. It is wonderful to know that our colleague's knowledge and guidance put you at ease and helped you receive clear answers to all of your questions so you could make well-informed decisions. We truly appreciate your high recommendation and will be sure to share your kind words with Gethin and the team.
Kind regards,
Owen (Customer Services)
Used the Co-op to make a will and Power…
Used the Co-op to make a will and Power of Attorney. Very professional service. Everything was carefully explained and we were completely put at ease during our video call.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Mr & Mrs Graham,
We are delighted to hear that you experienced such a professional service when making your arrangements. It is wonderful to know that everything was explained thoroughly and that you felt completely comfortable during your online appointment. Thank you for taking the time to share your positive feedback.
Kind regards,
Owen (Customer Services)
Very clear and helpful
Very clear and helpful. Explained everything in detail.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Mark,
We are delighted to hear that our explanations were informative and easy to understand. Thank you so much for taking the time to share your positive experience with us.
We will share your kind words with Sandy and the the team.
Kind regards,
Owen (Customer Services)
Co-op probate services
This is the second time using co-op legal services, first was my mother and now my brother, there probate services are first class at a fixed cost, you are kept up to date all the time, this time my case manager was Megan Scarpati and as promised chased everyone including DWP (not easy) well done Megan
lovely service, please keep it up
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Co-operative Legal Services
Dear Michael,
Thank you so much for choosing us again and taking the time to share your feedback. We are delighted to hear that you experienced exceptional support throughout the probate process once more, and that the regular updates and persistent follow-ups with third parties gave you peace of mind. Your kind words regarding our clear pricing and dedicated service mean a great deal to us, and we will be sure to pass along your praise to Megan and the rest of our team.
Kind regards,
Owen (Customer Services)
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