Have been with CoWheels for many years. Excellent organisation and top-notch customer service. Always able to get through promptly to a real person when needed. They couldn't be more helpful and pers... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just came back from the Lake District where I used CoWheels Car Club for a week. It was fantastic, great service, customer service were very helpful with an issue I had at the beginning and they fix... Mehr ansehen
Unternehmen hat geantwortet
Really convenient pickup from Oxenholme Lake District station, app etc worked brilliantly throughout the trip. V good clean car. Getting my Co Wheels account verified took a very long time, but all... Mehr ansehen
Unternehmen hat geantwortet
Ridiculous sign up process that needs me to make photocopies of my driver's license and get them verified at the post office. Colossal waste of time, just get a normal rental for a day...
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Co Wheels is an innovative social enterprise offering ‘pay-as-you-go ’ car hire with cars parked in convenient locations close to where people live and work. Members can make use of car club vehicles as and when they need them, without any of the costs of private car ownership. We have more than 600 vehicles - cars, estates, seven seaters and vans - in over 50 locations across the UK from the Scottish islands down to the south coast, including Glasgow, Dundee, Newcastle, Birmingham, Salford, Oxford and Bristol. You can rent by the hour or day, sign up online and then you can book vehicles on our website or via our smartphone App from just £5.50 an hour.
Kontaktinformationen
7-15 Pink Lane, NE1 5DW, Newcastle upon Tyne, Vereinigtes Königreich
- 0191 375 1050
- info@co-wheels.org.uk
- www.co-wheels.org.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product and very responsive…
Great product and very responsive service agents!

Antwort von Co Wheels Car Club
The car club works really well for us
The car club works really well for us, as we don't need a car full time. The staff have been lovely and very helpful whenever we have needed to talk to someone and do their best to resolve any problems quickly and effectively.

Antwort von Co Wheels Car Club
Co-Wheels - Full Marks
Co-Wheels, is a cost effective, sustainability initiative which delivers all that it promises, backed up by excellent customer support.

Antwort von Co Wheels Car Club
Quick and helpful response when…
Quick and helpful response when inquiring about car availability.

Antwort von Co Wheels Car Club
Excellent support while I'm unable to drive.
As I will be unable to drive for a few months, I asked about suspending or cancelling my account. Co-wheels offered a free account until I am able to resume driving. Brilliant!

Antwort von Co Wheels Car Club
second car in a week I have taken out low tyre pressure
second car in a week I have taken out. Low tyre pressure on two tyres. This was a different car than the one I used a week before.

Antwort von Co Wheels Car Club
I've found Co Wheels to be very…
I've found Co Wheels to be very effective in terms of customer service, when there is (occasionally) something goes wrong. Generally the car-sharing service they provide is very good, the cars are clean and I've never had a breakdown. The fees they charge are fair in my view.

Antwort von Co Wheels Car Club
Very happy
I've used Co-Wheels for many years, cars are good quality, easy to use and the team are really helpful online and/or on the phone in case of any problems or queries. Highly recommended.

Antwort von Co Wheels Car Club
GREAT idea and service
I'm using it for year when I need a car on weekly basis.
Great idea, great support and service.
I wish more stations like this would be opened!

Antwort von Co Wheels Car Club
Amazing customer service and very…
Amazing customer service and very helpful and flexible booking system

Antwort von Co Wheels Car Club
Best service ever
I had an issue with accessing my vehicle, that was entirely my fault.
Aaron from.the co wheels support team when above and beyond to help me and ensure I was able to travel and visit my newly born niece.
I literally cannot express my gratitude to him, he was so humble. Undoubtedly, the nicest guys I've ever delt with.

Antwort von Co Wheels Car Club
You don't get to see the hire charges…
You don't get to see the hire charges unless you pay a fee to join. Trying to jump through all the hurdles is impossible such as uploading your driving license image on their buggy iphone app. They sidestep the online 14 day cooling off period by simply stating on the app your "account deletion is pending".

Antwort von Co Wheels Car Club

Antwort von Co Wheels Car Club
Co Wheels is a great service and has…
Co Wheels is a great service and has really great communication skills. They always answer queries and can also be talked to by phone.

Antwort von Co Wheels Car Club
Always someone helpful on email or the…
Always someone helpful on email or the phone if you've got a problem.

Antwort von Co Wheels Car Club
Give Co-Wheels a try.
I gave Co-Wheels a try and was very impressed.
I had issues with other users not re-fuelling the car we were using but I would recommend that people give Co-Wheels a try.
The 'after care' from all of the staff has been positive and very helpful when I have had queries. Thank you.

Antwort von Co Wheels Car Club
The customer service is excellent but…
The customer service is excellent but it’s frustrating that the annual licence recheck only becomes an issue when I make a booking. It would be better if I was notified ahead of time so that I can get it done before I need to make a booking

Antwort von Co Wheels Car Club
We've opened an account with Co Wheels
We've opened an account with Co Wheels, but never had an opportunity to use it. Their customer service is amazing - they are always available, understanding and helpful. Once we had a chance to use it, I'll update my review.

Antwort von Co Wheels Car Club
Impressive response
I was impressed that the team responded to my request (to expedite the annual check of my driving licence) outside normal office hours.

Antwort von Co Wheels Car Club
Dealt with Aaron about my membership
Dealt with Aaron about my membership. Quick, efficient, clear, helpful. What more could I want?

Antwort von Co Wheels Car Club
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