Once again Paul has sorted me out with a fabulous cruise at a better price than I saw anywhere else! Responded quickly to my request and my booking was completed with minimum fuss but attention to det... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Another booking made with Tom Harding. He’s ’The Best’. What he doesn’t know about cruising isn’t worth knowing. We’ve used Tom for many years and also recommended him to family and friends. We’ve eve... Mehr ansehen
Following our separate final online balance payments that sailed through without a hitch, I rang and spoke to Meghan about our booking and a required name change. She was beyond helpful and within a... Mehr ansehen
We have been using this company for many years and receive excellent service. Today our cruise consultant Bhavika Parekh who we always book through went above and beyond and was so patient with me as... Mehr ansehen
Unternehmensdetails
Über Cruise.co.uk
Vom Unternehmen geschrieben
Cruise.co.uk is a leading online travel agency that specialises in cruise holidays. We offer a wide range of services designed to make booking your dream cruise easy and convenient. With an extensive selection of cruise options from all of the major cruise lines worldwide, we cater to every cruise traveller's preferences and interests.
One of the key advantages of Cruise.co.uk is our team of knowledgeable cruise specialists who provide expert advice and personalised recommendations. Whether you're a first-time cruiser or a seasoned traveller, they are there to assist you in planning the perfect cruise experience. Additionally, Cruise.co.uk is committed to offering competitive pricing, ensuring that you get the best value for your money. We provide access to exclusive deals, discounts, and promotional offers, and our price match guarantee ensures you won't find a better price elsewhere.
Cruise.co.uk also offers customised cruise packages that can be tailored to your specific needs. Whether you're looking for a romantic getaway, a family-friendly adventure, or a themed cruise, we can create a personalised itinerary that includes additional elements such as flights, accommodations, and transfers.
Customer satisfaction is a top priority for Cruise.co.uk. We provide a platform for customer reviews and ratings, allowing you to read real-life experiences and make informed decisions. Our dedicated customer support team is available to assist you at every step, from pre-booking enquiries to post-cruise arrangements.
In summary, Cruise.co.uk offers a comprehensive range of services, competitive pricing, expert advice, and personalised packages. Our commitment to customer satisfaction and transparent reviews makes us the perfect choice for booking your next cruise holiday.
Vom Unternehmen geschrieben
- - Over 40 years' experience
- - Your own dedicated expert cruise consultant
- - No hidden extras and our Price Match Guarantee
- - 1000s of Trustpilot 5-star ratings
- - ABTA & ATOL protected
Kontaktinformationen
Vereinigtes Königreich
- 0800 408 6228
- webenquiries@cruise.co.uk
- www.cruise.co.uk
Top 10 Cruise Holiday Deals
4,9
Hervorragend
16 505 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
There was a slight problem with part of…
There was a slight problem with part of our booking which was the fault of the cruise company. This was dealt with by first of all Stacey and latterly Alice , both of customer services at Cruise.co ..these ladies dealt with this most efficiently which resulted in a satisfactory conclusion being reached within 24 hours. A huge thank you to Stacey and Alice.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Judith
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Stacey and Alice.
We can’t wait to welcome you back.
Kind regards
Customer Support
Long running refund problem
Eventually managed to sort out a problem with a refund which took a few months, but when the payment details were confirmed matter was settled in a few days. Thank you Jennifer.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Tony
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Jennifer.
We can’t wait to welcome you back.
Kind regards
Customer Support
Thank you again Lily
Another great experience booking with Lily. Excellent advice and tips. She is definitely our go to agent. Thank you 😍
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Lindsey
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lily.
We can’t wait to welcome you back.
Kind regards
Customer Support
Betsy is extremely helpful
Betsy is extremely helpful, she replies very quickly, she listens to what you want, she explains everything very well and is very organised.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Susan
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Betsy.
We can’t wait to welcome you back.
Kind regards
Customer Support
All staff have been patient helpful and…
All staff have been patient helpful and always advise when in doubt re the trip or cruise.Any follow-up is dealt with quickly.I have used Cruise.co.uk several times and it is the first and only company for me !!!
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Marie
We are so grateful for your kind words and 5-star rating!
Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.
We can’t wait to welcome you back.
Kind regards
Customer Support
David was extremely helpful
David was extremely helpful , when securing customer booking.
Supplied information & errata for customer
Looked at options to meet needs for solo passenger.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Clare
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to David.
We can’t wait to welcome you back.
Kind regards
Customer Support
Not the first time I’ve booked through…
Not the first time I’ve booked through Steve, another good all round job, thank you.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Ian
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Steve
We can’t wait to welcome you back.
Kind regards
Customer Support
A definite lack of customer service
Have a booking have a drinks package contacted them just after 12 noon to upgrade my existing package. My TA said not her but customer service team. Called back they were supposed to call/email me.
Now after 7 pm and nothing. Website says 10 pm office closes and now7 pm told office closed. A simple request and no help no customes service cunard referred me to my TA but i will not use them again😡
Had a frustrating 24 hours with confusion from Cunard and delay from cruise.co but today things clarified and my TA Bridgett sorted everything out for me and now everything is settled so Bridgett gets 5 stars and I will shift the company up to 3 stars🙏
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Dear Stewart,
Thank you for bringing this to our attention, and I sincerely apologise for the frustration and communication breakdown you experienced while trying to upgrade your drinks package.
I can confirm that one of our Cruise Consultants has reached out to you today via email to assist with your request and ensure your package is updated properly.
For any future assistance, we have a dedicated Customer Support team that can assist with any questions and queries. The team is available from 9am to 5pm, Monday through Saturday. You can also email them directly at customersupport@cruise.co.uk.
We appreciate your patience, and we hope to make the rest of your booking experience as smooth as possible. Please reply directly to the consultant's email if you need any further adjustments to your voyage!
Kind regards
Customer Support
PAUL HELPED QUITE A LOT INSPITE OF US…
PAUL HELPED QUITE A LOT INSPITE OF US CHANGEING OUR MINDS A FEW TIMES WE DID A CRUISE AND STAY OUTSIDE OF WHAT WAS ON OFFER HE MADE IT EASY
AND HE GOT WITHIN OUR BUDGET
THANKYOU PAUL MCMANUS MSC
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Ashley
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Paul
We can’t wait to welcome you back.
Kind regards
Customer Support
Lois was extremely helpful in ensuring…
Lois was extremely helpful in ensuring our preferences were covered when booking our cruise package.
Would highly recommend this company
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi David
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lois.
We can’t wait to welcome you back.
Kind regards
Customer Support
Specialist cruise consultant
Specialist cruise consultant, Paul, not only handled all communications promptly and efficiently but was also able to offer first-hand experience recommendations on the ports of call. Easy booking process, clear comms - thank you!
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Ayrton
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Paul.
We can’t wait to welcome you back.
Kind regards
Customer Support
Thanks to Bridgette. Made it so easy. Great service.
Thanks to Bridgette. She really did listen and explain things well. Answered everything we needed to know. Was patient and caring. When we booked again she was patient and super helpful. A real genuine person who cares. The whole booking process was so easy and the service outstanding.
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi P C
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Ria was brilliant
Ria was absolutely brilliant in resolving several queries I had, she contacted me quickly with all the answers. She’s a credit to the company.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi lillibel
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Ria.
We can’t wait to welcome you back.
Kind regards
Customer Support
quick replies from Lily and others
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Peter
We are so grateful for your kind words and 4-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lily.
We can’t wait to welcome you back.
Kind regards
Customer Support
Lilly was absolutely fabulous
Lilly was absolutely fabulous, she made the whole process of booking a cruise so easy to understand.It was a sheer pleasure to be served by her I will be contacting her for future cruises.
She is a valuable asset to her company.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Paul
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lily
We can’t wait to welcome you back.
Kind regards
Customer Support
Breath of Fresh Air on a Dull Monday
Phoned today to chk if any flight details yet and agent Sienna was so helpful - a real breath of fresh air.
It was an enjoyable conversation and she gave me additional information about our cruise - very reassuring
Thank You
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Terry
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Sienna.
We can’t wait to welcome you back.
Kind regards
Customer Support
This is the 2nd time we have booked…
This is the 2nd time we have booked with cruise.co.uk , it has been so easy , Lily has been so helpful and patient 😂, she has helped us find a great holiday and our friends are coming now 🥂, happy days ,,,, Thanks Lily ,, we will be booking another soon 👌
S&T
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi S&T
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Lily.
We can’t wait to welcome you back.
Kind regards
Customer Support
The customer care was excellent…
The customer care was excellent ,nothing was too much trouble and we managed to book the drinks packages and car parking with great ease.
Staff were very friendly and helpful excellent service.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Sue
We are so grateful for your kind words and 5-star rating!
Thank you for sharing your experience with us. We will pass on your feedback to the relevant department.
We can’t wait to welcome you back.
Kind regards
Customer Support
Very satisfied
Bridget dealt with my booking very professionally & very friendly & gave me the deal I was looking for.Thank you.🙂
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Larry
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Bridgett.
We can’t wait to welcome you back.
Kind regards
Customer Support
Just spoken to Sienna today re luggage…
Just spoken to Sienna today re luggage allowance, the flight and Singapore, she has been so helpful and is really knowledgeable, a real pleasure thanks Sienna you really helped 💖
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Cruise.co.uk
Hi Wendy
We are so grateful for your kind words and 5-star rating.
Thank you for sharing your experience with us. We will pass on your feedback to Sienna.
We can’t wait to welcome you back.
Kind regards
Customer Support
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