Cruisecritic Bewertungen 

Just returned from a cruise to nowhere with Virgin Cruises Valiant Lady. Madrid port cancelled. Shows cancelled. No sunbeds available and it wasn't a full ship. Run out of certain drinks and food. Lack of hygiene onboard, half ship ended up with Covid. MUST HAVE android mobile as everything done is through an App (that is if you can get onto it without it buffering all the time, more offline than online. Jacuzzi not working just hot water. Pool you can only swim x4 strokes in. Hardly any daytime activities. Restaurants and exercise classes were all fully booked unable to get in any.

My Father who is 85 years old, booked a cruise through you which was for last year. When the pandemic flooded the UK, he cancelled the trip just before lockdown. Since then he has tried on many occasions to get a refund but to no avail. The person he is dealing with just keeps telling him to book another cruise or lose his money.
Since booking the cruise my fathers health has deteriorated, which he has explained but still no offer of a refund. Although he may have cancelled the cruise a few days before lockdown, as like many elderly people, he was panicked by the severity of the pandemic. Whilst I appreciate they must be dealing with many cancellations and alterations to bookings, I strongly feel that my Father hasn't received the understanding that he deserves and has been taken advantage of because of his age.

When researching our first cruise we relied heavily on cruisecritic's cruise resources and reviews. Without their website it would have been a lot more difficult for us to pick the exact ship we wanted to be on or the exact type of cruise we wanted. As a novice to cruises I learnt a lot about the different class levels of cruise providers and was able to avoid some of the cruises that had I not had this research to hand would have unwittingly picked and most likely would have been disappointed. I tried looking for cruise reviews on Tripadvisor where I usually look for holiday advice but because this trip was cruise specific there was nothing on Tripadvisor.
I will most definitely 100% use cruisecritic again in researching and planning our next cruise.

When I tried unsubscribe, I got an offensive message: "SECURITY, ESCORT THIS PERSON (ME) OFF THE SHIP!"

What idiot thought of this and how it passed the content approval I do not really know.

Dr. Eli Lizorkin-Eyzenberg

I have picked up good information and opinion from this website, but can't tell whether it is completely independent. Thought it was useful though.

Great Ship reviews and help but seems to have some direct backing so not totally impartial