Currys - Newtownabbey Bewertungen 

INSTALLATION NOT CARRIED OUT AND ITEM DAMAGED ON DELIVERY

Purchased £500 dishwasher on Wed and paid for delivery, recycle of old dishwasher and insatllation of the new doshwasher.

The dishwasher arrived with existing damage to the door and they were also unable to complete the insatllation.

They simply cut off the existing electric cable from the old appliance and left us with our existing hard wired electricity cable just dangling but at least they have left us a new plug fitting for us to then source a professional technician/plumber who will now install our dishwasher.

UPDATE 18 OCTOBER 2026

The installers have abandoned the installation of my new Hisense HV663A60UK dishwasher, misinformed me on basic regulations, and left my kitchen in a fundamentally dangerous, hazardous condition.
The installers committed the following severe violations:
Created a Severe Electrical Shock/Fire Hazard: My existing Kenwood dishwasher was safely hardwired into a dedicated, wall-mounted Switched Fused Spur connection above the worktop. Instead of safely disconnecting the appliance from the terminals or refusing the job safely prior to work, your installers cut the power cable with tools, leaving raw, bare, exposed copper wires sitting directly on my kitchen floor. If the above-counter switch is flipped on, these wires immediately carry 230V of live mains electricity.
Left an Illegal, Unsafe Workaround: The installers left a 1-gang unswitched socket and back box on my counter, instructing me to "get a plumber" to use them to replace my emergency above-counter wall switch. Suggesting that a plumber perform mains electrical modifications to remove a mandatory emergency isolation switch violates UK wiring regulations.
Created an Immediate Internal Flood Risk: The installers forcibly pulled the waste hose off my under-sink plumbing spigot and left the wastewater pipe completely wide open, merely wrapping it in tissue paper. If the kitchen sink is run, water pours directly out into my cupboard, creating a severe leak hazard right next to the bare, cut electrical cables.

Furthermore, the physical unit itself arrived with existing structural/cosmetic damage. The side metal casing of the dishwasher is visibly dented, buckled, and deformed near the panel seam. I raised the delivery condition with the duty manager, who only offered a standard 10% discount for the damage. While a 10% discount is a baseline concession solely for accepting structurally compromised stock, it does absolutely nothing to address the severe, illegal, and life-threatening hazards your installation team subsequently left behind on my property.

UPDATE 19 OCTOBER 1630:

Despite following the direction of contacting Currys. I have still not been contacted regarding this matter.

Very impressed, Andy was very helpful and knowledgeable, would just like to thank him again 😀

Not told a code is needed to collect the same day items. After placing the order that morning with same day collection I didn’t get any update so at 4.35pm before the shop shut at 6 I went up. They said I needed a code to collect. I never got the code and over 3 days later I’ve still not got a code. System doesn’t work.

Deliver and installation was the best with expert men who did a brilliant job from start to finish. Highly recommend

The agent who dealt with my enquiry was fully knowledgeable friendly and approachable not only did I leave with a new handset but it was £20 over my budget which I was happy to pay if you want a decent new handset and are on a budget Currys is the pace for you

Very good at tec and job

After an absolute nightmare ordering online, we decided to visit our local store to get everything sorted. Unfortunately, the first lady we spoke to wasn’t particularly helpful, but thankfully we then spoke to Mark.

Mark’s knowledge and customer service were fantastic! After standing around for nearly an hour, he had everything sorted within just 20 minutes. He was professional, helpful and knew exactly what he was doing.

Mark alone deserves the 5 stars! ⭐⭐⭐⭐⭐

Thank you, Mark, for turning a frustrating experience into a positive one. You’re a credit to the store!

The lady Trudy was more than helpful, she was very friendly and accommodateing

The staff member that helped with my issue was excellent and helped myself regarding my problem

Was looking for a dishwasher. Saw one I liked. Spoke to Laura and she said it was available to take home. Paid for the goods and took it home.

Friendliness of staff and willingness to help.

Was so easy to get accepted by creation for credit and the man serving me was amazing

Fantastic prompt service. Delighted thanks

The lads were polite, efficient and explained everything to me. All the packing was taken away and they were excellent with communication of when they would arrive. Excellent service ! Well done lads !

I purchased a phone from a customer advisor called Andy and I was so pleased with the service I received, he was polite, helpful and advised me on how to get the best deal and insurance support that I needed for my purchase, equally I purchased a TV from a customer advisor called David the same qualities applied, I would highly recommend both these advisors and I would definitely recommend CURRYS, excellent customer experience 😀

Very helpful.quick, efficient and friendly.

Bought a 55 inch LG tv. Had a query about standing for same. David from Currys in Newtownabbey was a great help and was very patient

The young member of staff that served us was pleasant amd informative.
He was particularly good with my husband who has language difficulties due to dementia. It took my husband a while to get out his debit card and pay. Your staff member waited patiently.
We really appreciated this. Well done young man.