Na aankoop van een fiets van ruim 2000 euro bij Cyclovriend, bleek deze binnen zes maanden al ernstige mankementen te vertonen (versleten naaf, belt en achterwiel). Volgens de Nederlandse wet valt... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... Mehr ansehen
The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... Mehr ansehen
Executive called before sending order to check - (fragile weight-weenie bottle cage). It arrived unscathed/was packed really well. As for the cage - like any lightweight bikes product, it has a limite... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!
Kontaktinformationen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered a very small product from…
Ordered a very small product from Cyclop. I left this till the last moment as it was a gift for my sister who was travelling.
Cyclop helped in making sure I got the item in time before she travelled. Super awesome!!!!
Nice and genuine product.
got the product safe but the package of that product was sketchy. Got the genuine original brand. thank you cyclop
Very prompt service and availability of…
Very prompt service and availability of spares for an American brand cycle (Mari four corners) was a great help.
WORST RETURN POLICY AND CUSTOMER SUPPORT
This is worst e-commerce experience I ever had. I ordered Shemano Derailleur on 27 Apr 22, and it reached me only on 13 May 22. That is a very fast delivery as per these guys. Secondly, the item I received is of claw type and I need direct mount. But unfortunatelyy order was claw hangar as both types of items were placed in single page and it takes lot of attention while ordering. I accepted my mistake and asked for an exchange as I could not use the item, then there was the reply which says to sell the item to other cyclists as there is no return policy for Shemano. The policies of cyclop are meant to protect their interests only and they don't have any concern towards customers. Worst of all they charge postage charges also from you. A real stupidity in these times where thousands of ecomerce companies are there to provide required items. A great lesson learnt. That was my last purchase and to remind of these unprofessional guys I will keep the Derailleur as a momento.
Great website
Quick dispatch and nothing missing from…
Quick dispatch and nothing missing from the package. Keep it up Cyclop
Poor customer service
Poor customer service. I had placed an order for niterider front light and cateye tail light. I did COD and bill showed 200₹ extra. When I received the order, they charged 200₹ for each item!! Customer service was lousy and took an hour to respond. Disappointed. These people don’t have contact number on their website and only way to get in touch with is through that silly chat box. Inefficient and money grabbing is all I have to say. I would suggest buy things from local store or bumsonthesaddle.com
I don’t know how to reply to the comment from the cyclop. So I’m doing it here. I was still charged 200₹ for one item. The other item I sent back because if I accepted, that would still be another ₹200. So, yes you did charge extra ₹200!!! I have receipts. I can’t upload pictures here otherwise I would. So I don’t know what you on about. That query about the express shipping was before I placed an order and has nothing to do with the review here. My opinion still stands. Awful customer service. I mean you are more bothered about your reviews here than improving customer experience and that speaks volume.

Antwort von Cyclop
Good site for purchase
Good site for purchase. Received item as expected. Only one drawback not giving back money (but give credit) if you want to exchange for size but your requested size not available.
Genuine Item Promptly dispatched
Promptly dispatched. Was Genuine Shimano Shifter. Delivered within 2 days.
Thank you for making these products…
Thank you for making these products available in India. I was looking for shimano xc shoes and eh500 pedals and this was the only place I could find them.
Cyclop just a hoax...
Cyclop looks trendy and sell fancy items at very very high price. Whereas in my case I ordered some items and got one item missing. I asked help from cyclop support and it was a mistake. They seems unprofessional and clearly denied to investigate. they don't have guts to accept their mistake.
Not match with the amount you charge…
Not match with the amount you charge for this
It feels like I am using a 2nd hand bag
And it's seems that it's send to me after 3 or 4 wash

Antwort von Cyclop
I think cyclop is the only organization…
I think cyclop is the only organization which have availability of huge products,spares,lubes in all the possible category. Irrespective of the profit opportunity for the organization I feel cyclop is doing a sort of social service to the bicycle enthusiasts. People have no idea what park tools are in my city. But thankfully they are available with help of cyclop.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







